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Associate Technical Account Manager Jobs in New York

Ivionics

Technical Account Manager

Hauppauge, NY · On-site

Technical Account Manager Are you a relationship-driven technologist who thrives at the intersection of client advisory and service delivery? We are IVIONICS-an established technology services ...

Ivionics, LLC

Technical Account Manager

Hauppauge, NY · On-site

$80 - $100/hr

Technical Account Manager Are you a relationship-driven technologist who thrives at the intersection of client advisory and service delivery? We are IVIONICS--an established technology services ...

Varonis

Technical Account Manager

Tenafly, NJ · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

varonis

Technical Account Manager

New York, NY · On-site

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data ...

Nexxen

Technical Account Manager

Manhattan, NY · On-site

$80 - $110/hr

The Technical Account Manager will ensure technical support to both the publisher and the account management teams and be the subject matter expert for all things CTV internally. What You'll Do:

Ivionics, LLC

Technical Account Manager

Hauppauge, NY · On-site

Technical Account Manager Are you a relationship-driven technologist who thrives at the intersection of client advisory and service delivery? We are IVIONICS--an established technology services ...

Varonis

Technical Account Manager

New York, NY · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Varonis

Technical Account Manager

Stamford, CT · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Claroty

Technical Account Manager

New York, NY · On-site +1

$140K - $160K/yr

As a Technical Account Manager (TAM), you will serve as a strategic technical partner to our enterprise customers, ensuring successful deployment, adoption, and ongoing value realization from Claroty ...

adMarketplace

Technical Account Manager

Manhattan, NY · On-site

$100K - $115K/yr

The Role As a Technical Account Manager at adMarketplace, you will consistently deliver seamless, high-performing publisher integrations and serve as the trusted technical partner for assigned ...

Roku

Technical Account Manager

New York, NY

$135K - $160K/yr

About the Team We are Roku's Technical Account Management team for advertising publisher partnerships, owning integration health end to end-from onboarding through mature operations-to deliver ...

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Associate Technical Account Manager information

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$43.8K

$94.6K

$184.9K

How much do associate technical account manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for associate technical account manager in New York is $94,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $110,000.00 per year, depending on experience, location, and employer.

What is an associate technical account manager?

An Associate Technical Account Manager (TAM) is an entry-level professional who works as a liaison between a company and its clients, focusing on the technical aspects of account management. They help customers implement and optimize the company's products or services, address technical concerns, and ensure customer satisfaction. The role typically involves troubleshooting, providing product guidance, and collaborating with internal teams to resolve issues. Associate TAMs also assist in identifying opportunities for clients to get more value from the company's offerings, contributing to long-term customer relationships.

What are the key skills and qualifications needed to thrive as an associate technical account manager?

To thrive as an Associate Technical Account Manager, you need a solid understanding of IT systems, customer service principles, and a relevant bachelor's degree, often in computer science or a related field. Familiarity with CRM platforms, troubleshooting tools, and technical documentation is typically required, and certifications such as AWS Certified Cloud Practitioner or similar can be advantageous. Strong communication, problem-solving, and relationship-building skills help you collaborate effectively with clients and internal teams. These competencies are critical for ensuring client satisfaction, resolving technical issues efficiently, and maintaining long-term business relationships.

What are some common challenges faced by associate technical account managers when balancing multiple client accounts?

Associate Technical Account Managers often juggle several client accounts at once, which requires strong organizational and prioritization skills. One common challenge is managing competing deadlines and ensuring timely responses to all clients’ technical needs or escalations. Effective communication and proactive planning are essential to maintain client satisfaction and to coordinate with internal technical teams. Additionally, adapting to different client environments and understanding their unique business requirements can be demanding but contributes significantly to professional growth.

What is the difference between Associate Technical Account Manager vs Customer Success Manager?

AspectAssociate Technical Account ManagerCustomer Success Manager
Required credentialsBachelor's degree, technical certifications often preferredBachelor's degree, customer service or sales experience
Work environmentTechnical support, client engagement, product knowledgeClient relationship management, onboarding, retention
Employer & industry usageTech companies, SaaS providersSoftware, SaaS, tech services
Common search intentTechnical support, product expertiseCustomer retention, relationship building

The Associate Technical Account Manager primarily focuses on technical support and product expertise to ensure client success, while the Customer Success Manager emphasizes building relationships and retention strategies. Both roles require strong communication skills and industry knowledge but differ in their core responsibilities and daily tasks.

What are the most commonly searched types of Technical Account Manager jobs in New York?

The most popular types of Technical Account Manager jobs in New York are:

What are popular job titles related to Associate Technical Account Manager jobs in New York?

For Associate Technical Account Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Associate Technical Account Manager jobs in New York look for?

The top searched job categories for Associate Technical Account Manager jobs in New York are:

What cities in New York are hiring for Associate Technical Account Manager jobs?

Cities in New York with the most Associate Technical Account Manager job openings:

Associate Technical Account Manager jobs near you
Infographic showing various Associate Technical Account Manager job openings in New York as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $94,552 per year, or $45.5 per hour.

Life Science Technical Account Manager

GenScript USA Inc.

Piscataway, NJ • On-site

Full-time

Re-posted 25 days ago

Job description

Company Description

GenScript Biotech Corporation is a leading Contract Research Organization and the world leader in biotechnology reagent service industry, as well as an open platform for pre-clinical drug discovery and pharmaceutical development, located in Piscataway, New Jersey. Our core business is in life science research, products and sevices. We are driven by innovative technologies, providing services including gene synthesis, custom protein and antibody services, and antibody, protein and catalog products. As a public company (HK Stock: 01548), our mission is to make human and nature healthier through biotechnology. Established in 2002, we have built our commercial and production centers in New Jersey, United States and Nanjing, China. More than 13,000 peer-reviewed journal articles have cited GenScript's services and products. There are also branches in Ireland, Netherlands, and Japan. We have been serving more than 100 countries and 200,000+ customers around the world for more than 16 years. For more details, welcome to visit our website www.genscript.com

Job Description

Technical Account Manager provides account management and high-level technical support to customers, serving as the primary technical source for supporting sales/marketing activities. Supported by Technical Account Associates, Technical Account Managers take full responsibility of the daily operation of customer service function to strengthen customer relationships and ensure customer satisfaction. The focus of work is in project management, project design, and proactive account management.

Responsibilities:
1. Provide primary business, technical and product/service advice to customers, include providing effective solutions to customer's project inquiries and generating price quotes for project design.
2. Analyze customers' needs, resolve customers' troubleshooting and/or complaints with a technical issue and advise them of additional services and product solutions when necessary.
3. Identify potential areas of concern for customers. Make recommendations based on recognizing customers' current and future needs during continued business relationship.
4. Maintain close communication with customers as well as facilitate communication with technical support when necessary.
5. Collaborate with internal teams/departments to achieve sustainable growth.
6. Organize and provide training for internal sales and external distributors by delivering presentations or/and demos.
7. Demonstrate technical expertise when attending trade shows or exhibitions.

Qualifications

1. Master degree in relevant life science discipline is preferred, such as cell biology, immunology, molecular biology and peptide therapeutics. Bachelor degree is required.
2. Exceptional verbal and written communication and presentation skills.
3. Must be customer-centered and proactive/action-oriented.
4. Excellent analytical skills & problem solving skills, able to grasp new concepts quickly.
5. Strong organization skills with great attention to detail.
5. Enjoy working in a fast-paced and team-oriented environment.

Apply