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Associate Technical Account Manager Jobs in Georgia

Associate Technical Account Manager

Atlanta, GA · On-site

$31.25 - $32.81/hr

Join our Public Housing Team as an Associate Technical Account Manager (ATAM). As an ATAM on Yardi's Public Housing Team, your mission is clear: deliver exceptional customer support, prioritize ...

Associate Technical Account Manager

Atlanta, GA · On-site

$31.25 - $32.81/hr

Join our Public Housing Team as an Associate Technical Account Manager (ATAM). As an ATAM on Yardi's Public Housing Team, your mission is clear: deliver exceptional customer support, prioritize ...

Associate Technical Account Manager

Atlanta, GA · On-site

$31.25 - $32.81/hr

As an Associate Technical Account Manager (ATAM), you'll guide clients using Yardi's software solutions to support their financial, operational, compliance, and resident service needs. Working as ...

To learn more, visit The Technical Account Manager (TAM) will play an advisory role to customers, build long-term strategic relationships with customers and partners and have a mission of ensuring ...

The Technical Account Manager (TAM) serves as a strategic technical advisor and client advocate. This role is pivotal in ensuring that clients receive comprehensive technical support across their ...

As a Technical Account Manager, you will be part of the Technical Account Management team responsible for ensuring the successful implementation, adoption, and ongoing satisfaction of our Customers ...

The Technical Account Manager (TAM) serves as a strategic technical advisor and client advocate. This role is pivotal in ensuring that clients receive comprehensive technical support across their ...

The Technical Account Management group owns the customer support experience andis responsible forensuring customer technical success, drivinggrowth,and customer delight. Responsibilities * Establish ...

They are seeking a Technical Account Manager who will serve as a technical advisor and architect for enterprise accounts, ensuring effective communication between customers and NX1's engineering team.

As a Technical Account Manager (TAM), you will be responsible for working with new and existing clients to ensure that they are successful with their Ping solutions. As part of the company's Global ...

Manage issue severity and handle customer escalations professionally and effectively * Perform in-depth technical research related to software products, including root cause analysis and issue ...

The Sr Technical Account Manager (TAM) serves as the primary technical liaison for client's post-implementation, ensuring the successful operation, optimization, and ongoing health of all client data ...

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Associate Technical Account Manager information

See Georgia salary details

$33.8K

$73K

$142.7K

How much do associate technical account manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for associate technical account manager in Georgia is $72,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $84,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Technical Account Manager, and why are they important?

To thrive as an Associate Technical Account Manager, you need a solid understanding of IT systems, customer service principles, and a relevant bachelor's degree, often in computer science or a related field. Familiarity with CRM platforms, troubleshooting tools, and technical documentation is typically required, and certifications such as AWS Certified Cloud Practitioner or similar can be advantageous. Strong communication, problem-solving, and relationship-building skills help you collaborate effectively with clients and internal teams. These competencies are critical for ensuring client satisfaction, resolving technical issues efficiently, and maintaining long-term business relationships.

What are some common challenges faced by Associate Technical Account Managers when balancing multiple client accounts?

Associate Technical Account Managers often juggle several client accounts at once, which requires strong organizational and prioritization skills. One common challenge is managing competing deadlines and ensuring timely responses to all clients’ technical needs or escalations. Effective communication and proactive planning are essential to maintain client satisfaction and to coordinate with internal technical teams. Additionally, adapting to different client environments and understanding their unique business requirements can be demanding but contributes significantly to professional growth.

What is the difference between Associate Technical Account Manager vs Customer Success Manager?

AspectAssociate Technical Account ManagerCustomer Success Manager
Required credentialsBachelor's degree, technical certifications often preferredBachelor's degree, customer service or sales experience
Work environmentTechnical support, client engagement, product knowledgeClient relationship management, onboarding, retention
Employer & industry usageTech companies, SaaS providersSoftware, SaaS, tech services
Common search intentTechnical support, product expertiseCustomer retention, relationship building

The Associate Technical Account Manager primarily focuses on technical support and product expertise to ensure client success, while the Customer Success Manager emphasizes building relationships and retention strategies. Both roles require strong communication skills and industry knowledge but differ in their core responsibilities and daily tasks.

What is an Associate Technical Account Manager?

An Associate Technical Account Manager (TAM) is an entry-level professional who works as a liaison between a company and its clients, focusing on the technical aspects of account management. They help customers implement and optimize the company's products or services, address technical concerns, and ensure customer satisfaction. The role typically involves troubleshooting, providing product guidance, and collaborating with internal teams to resolve issues. Associate TAMs also assist in identifying opportunities for clients to get more value from the company's offerings, contributing to long-term customer relationships.
What are the most commonly searched types of Technical Account Manager jobs in Georgia? The most popular types of Technical Account Manager jobs in Georgia are:
What are popular job titles related to Associate Technical Account Manager jobs in Georgia? For Associate Technical Account Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Associate Technical Account Manager jobs in Georgia look for? The top searched job categories for Associate Technical Account Manager jobs in Georgia are:
What cities in Georgia are hiring for Associate Technical Account Manager jobs? Cities in Georgia with the most Associate Technical Account Manager job openings:
Infographic showing various Associate Technical Account Manager job openings in Georgia as of July 2026, with employment types broken down into 85% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $72,976 per year, or $35.1 per hour.
Associate Technical Account Manager

Associate Technical Account Manager

Yardi

Atlanta, GA • On-site

$31.25 - $32.81/hr

Full-time

Posted 20 days ago


Job description

About the Role:
Are you tech-savvy with a knack for top-notch customer service? Join our Public Housing Team as an Associate Technical Account Manager (ATAM). As an ATAM on Yardi's Public Housing Team, your mission is clear: deliver exceptional customer support, prioritize resolving software issues, and work closely with our valued clients. When you join Yardi's Public Housing Team, you're not just taking a job; you're joining a group of dedicated professionals with a shared passion for making a meaningful impact in the public housing industry.
If you're eager to combine your tech skills with a customer-first approach, this is the team where your career can truly thrive.
*** This position requires flexibility for travel during the second week of employment for training purposes. Training may be conducted locally or at an alternate location based on business needs. Candidates should be prepared and available to travel as required during this time. ***
What You'll Do:
  • Provide technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance via email and phone.
  • Utilize your problem-solving skills to effectively troubleshoot application issues, overcome challenges, and deliver effective solutions.
  • Apply your communication strengths to earn client trust through responsive support and clear guidance from set-up through ongoing success.
  • Champion client success by sharing relevant product features, best practices, and personalized guidance.
  • Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver innovative solutions that make a real impact on our clients.
  • Enjoy a continuous journey of learning as you master our products and industry trends to drive client success.

Who You Are:
  • Bachelor's Degree in Business, Finance, Math, or Computer/Engineering Sciences; or an equivalent combination of education and experience.
  • Comfortable providing live support via phone and email, confidently troubleshooting technical issues.
  • A proactive problem-solver with a strong customer-focused mindset.
  • Detail-oriented and process-driven, with a focus on accuracy and efficiency.
  • Adaptable and flexible; you thrive in fast-paced, ever-changing environments.
  • Skilled at building strong relationships and earning trust with clients.
  • Driven to exceed expectations and deliver exceptional customer service.
  • A quick learner who embraces new tools, technologies, and concepts.
  • Naturally organized and able to prioritize tasks with clarity and confidence.

Ideal to Have:
  • Familiarity with property management or real estate software, particularly Yardi.
  • Hands-on experience with technical support and application troubleshooting.

Real Estate runs on Yardi. About Us:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We've created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products.
Discover the Yardi Difference:
Yardi is more than just a software company - we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
#YardiCareers #TeamYardi #hiring
$31.25/hr - $32.81/hr
All submissions for open positions should be received through Yardi's applicant portal, accessed from Yardi's corporate website.
EOE/Race/Gender/Disability/Vets
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