We have partnered with a financial service provider on their search for a flexible, Assistant Branch Manager with strong leadership qualities. In this role, you will support daily branch operations, deliver exceptional member service and help lead a high-performing team environment. The ideal Assistant Branch Manager will bring a combination of banking, financial services, or retail leadership experience along with strong communication, problem-solving, and customer relationship skills.
Major Job Functions
ยทย ย ย ย ย ย Support the Branch Manager in overseeing day-to-day branch operations and ensuring excellent member service
ยทย ย ย ย ย ย Supervise, coach, and develop branch employees to achieve operational and service goals
ยทย ย ย ย ย ย Assist with employee scheduling, training, performance management, and workflow coordination
ยทย ย ย ย ย ย Handle escalated member concerns and resolve issues professionally and efficiently
ยทย ย ย ย ย ย Promote financial services products and services while identifying opportunities to deepen member relationships
ยทย ย ย ย ย ย Ensure compliance with internal policies, procedures, and banking regulations
ยทย ย ย ย ย ย Assist with cash management, audits, reporting, and branch balancing activities
ยทย ย ย ย ย ย Help maintain a positive, team-oriented branch culture focused on service excellence
ยทย ย ย ย ย ย Serve as acting Branch Manager in their absence
The ideal Assistant Branch Manager will have a Bachelors degree in Business Administration or Marketing.
Other requirements for the Assistant Branch Manager role include and are not limited to:
ยทย ย ย ย ย ย 3+ years of previous experience within banking, financial services, or retail banking
ยทย ย ย ย ย ย Prior supervisory or team leadership experience required
ยทย ย ย ย ย ย Strong customer service, communication, and interpersonal skills
ยทย ย ย ย ย ย Proficient with banking systems and Microsoft Office
For more information on this Assistant Branch Manager role and other full time accounting and finance opportunities, please contact us at 302.985.5189 and reference JO#00800-0013446356.