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Assistant Branch Manager Jobs in Raleigh, NC (NOW HIRING)

Position Summary Assist branch manager in overall daily operations of the branch including maximizing sales/profitability by assisting counter parts sales members when needed and controlling expenses ...

Assistant Branch Manager Business Unit: Retail Reports to: Varies Based on Assignment Position Overview: This position is primarily responsible for consistently meeting any and all customer asks ...

Assistant Branch Manager Business Unit: Retail Reports to: Varies Based on Assignment Position Overview: This position is primarily responsible for consistently meeting any and all customer asks ...

Job Intro At RMC, the Assistant Manager role is a high-impact sales position responsible for driving revenue, growing accounts, and maximizing branch performance. This role is ideal for individuals ...

Assistant Branch Manager Business Unit: Retail Reports to: Varies Based on Assignment Position Overview: This position is primarily responsible for consistently meeting any and all customer asks ...

Job Intro At RMC, the Assistant Manager role is a high-impact sales position responsible for driving revenue, growing accounts, and maximizing branch performance. This role is ideal for individuals ...

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Assistant Branch Manager information

See Raleigh, NC salary details

$29.6K

$53.6K

$74.8K

How much do assistant branch manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for assistant branch manager in Raleigh, NC is $53,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $61,200.00 per year, depending on experience, location, and employer.

What is the difference between Assistant Branch Manager vs Customer Service Manager?

AspectAssistant Branch ManagerCustomer Service Manager
Required CredentialsHigh school diploma or equivalent; sometimes a bachelor's degree; banking certificationsHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentBank branches, financial institutionsRetail stores, service centers, corporate offices
Employer & Industry UsageFinancial services, bankingRetail, hospitality, service industries
Common Search & Comparison IntentRoles in banking, management responsibilitiesCustomer service leadership, client interaction

The Assistant Branch Manager and Customer Service Manager roles often overlap in customer interaction and team supervision. However, the Assistant Branch Manager typically has broader responsibilities in banking operations and staff management, while the Customer Service Manager focuses more on customer satisfaction and service quality. Both roles require strong communication skills, but the Assistant Branch Manager usually needs more financial knowledge and certifications.

What does an assistant branch manager do?

An assistant branch manager supports the branch manager in overseeing daily operations, managing staff, and ensuring customer service standards are met. They often handle administrative tasks, assist with sales goals, and may step into managerial roles when needed, requiring strong leadership and communication skills.

How does an Assistant Branch Manager typically support team development and performance within a branch?

An Assistant Branch Manager plays a key role in fostering team development by providing coaching, conducting regular performance reviews, and helping staff set achievable goals. They often organize training sessions and offer guidance to ensure that all team members are knowledgeable about products, services, and compliance standards. Additionally, they help resolve conflicts, encourage collaboration, and motivate employees to deliver excellent customer service, which directly impacts branch success.

What Does an Assistant Branch Manager Do?

As the assistant branch manager, you assist the bank manager and oversee branch operations in their absence. In addition to working to manage staff and answer questions for customers, your duties could include ensuring compliance with banking standards and regulations, overseeing sales of loan products or other financial instruments and services, and covering for a teller or other customer-facing employee in the event of an unexpected absence. Your responsibilities may also consist of stepping in to solve problems or complaints that require management-level insight.

What is the lowest position at a bank?

The lowest position at a bank is typically an entry-level role such as a bank teller or customer service representative. These positions usually require minimal experience and serve as starting points for careers in banking, often involving basic financial transactions and customer interaction.

What are the key skills and qualifications needed to thrive as an Assistant Branch Manager, and why are they important?

To thrive as an Assistant Branch Manager, you need strong leadership abilities, financial acumen, and prior experience in banking or retail management, often supported by a bachelor's degree in business or a related field. Familiarity with banking software, customer relationship management (CRM) systems, and compliance protocols is typically required. Excellent communication, problem-solving, and team-building skills help you motivate staff and provide exceptional customer service. These competencies ensure smooth branch operations, regulatory compliance, and high customer satisfaction, all of which drive business success.

What is a branch manager's salary?

A branch manager's salary varies depending on the industry, location, and experience, but typically ranges from $50,000 to $120,000 annually. In banking and retail, salaries often include bonuses and benefits, and strong leadership and customer service skills are important for the role.

How much is an assistant manager paid?

The average salary for an assistant branch manager typically ranges from $40,000 to $60,000 per year, depending on the industry, location, and experience. Compensation may also include bonuses, benefits, and opportunities for advancement within the organization.
What are popular job titles related to Assistant Branch Manager jobs in Raleigh, NC? For Assistant Branch Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Assistant Branch Manager jobs in Raleigh, NC look for? The top searched job categories for Assistant Branch Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Assistant Branch Manager jobs? Cities near Raleigh, NC with the most Assistant Branch Manager job openings:
Infographic showing various Assistant Branch Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 3% As Needed, 94% Full Time, and 3% Part Time. Highlights an 100% In-person job distribution, with an average salary of $53,584 per year, or $25.8 per hour.

Full-time

Posted 23 days ago


Job description

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!

Position Summary

Assist branch manager in overall daily operations of the branch including maximizing sales/profitability by assisting counter parts sales members when needed and controlling expenses and shortages. Assist branch manager in completion of special projects.

Essential Tasks

Assist in the hiring process and supervise employees who meet all critical requirements and qualifications for each position (counter sales, warehouse, delivery drivers and outside sales and others as approved). Review work throughout the work process and at completion, in order to ensure that it has been performed effectively. Assist in planning work schedules and assign duties to maintain adequate staffing levels, to ensure that activities are performed effectively, and to respond to fluctuating workloads. Communicate with employees on a regular basis to ensure procedures are followed, new procedures and methods are considered and new approved methods or procedures are known and carried out on a timely basis. Assist Branch Manager appraise and document employee performance at regular intervals as required by company procedures, ensuring a plan for improving employee performance and potential. Meet with each employee at least once a year (on their anniversary date) to formally review their performance and discuss future performance objectives and goals. Enforce company policies and procedures, abide by same. Counsel employees in work -related activities personal growth and career development. Report work-related injuries of employees to our third party administrator, Zurich and to our Safety Department. Work the parts counter on a daily basis to ensure proper procedures are being followed and to maintain familiarity with the processes. Ensure all walk in customers are greeted immediately and an associate offers assistance within 2 minutes. Make certain all orders are filled at a rate of 100% accuracy. Post all inventory receipts daily. Invoice all sales daily. Deposit all cash receipts in accordance with instructions from accounting. Process all vendor invoices in accordance with instructions from accounting. Suggest additions or deletions to inventory and update catalogues on a as needed basis. Assist Branch Manager with all inventory reports reviewed. Corrective action should be taken on all negative quantities. Open invoices and POs should be followed up or cancelled. Assist in the establishment of preventive maintenance plans for equipment such as delivery trucks and forklifts along with daily inspection of such equipment. Maintain the branch appearance to include daily cleaning of the entire facility (inside and outside), restocking of display areas and restrooms. Ensure that the third ring answers the telephone and all associates answer in a uniform manner. Responsible for the branch's core daily operations in the absence of the branch manager. Work on special projects as appointed by the Branch Manager.

Skills

  • Monitoring: Monitoring/Assessing performance of yourself and other individuals and organizations to make improvements or take corrective action.
  • Judgment & Decision making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Communicating: Conveying information to others in an effective manner. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Active Learning: Understanding the implication of new information for both current and future problem-solving and decision-making.
  • Time Management - Managing one's own time and the time of others.
  • Mathematics: Ability to solve simple equations; ability to use mathematics to solve problems.
  • Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Coordination: Adjusting actions in relation to others' actions.

Attributes

  • Oral Expression : The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension: The ability to understand information and ideas presented through spoken words and sentences.
  • Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.

Physical Demands

Handling of normal stock will include lifting or carrying parts in excess of 60 lbs. up to 15% of the time. Majority of lifting and carrying will involve parts between 5 and 60 lbs.

Environmental / Atmospheric Conditions

Inside/Outside Conditions, Varied Temperature Changes, Minimal Chemical Hazards, Vibration, Dust, Vehicle Noise

Equipment

OSHA approved steel toed safety shoes required from the first day of this job.

Qualifications

Education

  • High School Diploma (or GED or High School Equivalence Certificate); Associate's Degree in Business Administration preferred.

Professional Experience

  • Minimum of 3 years of experience in the heavy duty truck parts industry, with demonstrated progressive areas of responsibility.

Certifications/Licenses

  • Valid drivers' license with clean driving record.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.