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Assistant Branch Manager Jobs in Ohio (NOW HIRING)

7 17 Credit Union

Assistant Branch Manager

Streetsboro, OH · On-site

$51K - $69K/yr

Job Summary: Assist Branch Manager with the management of employees, coordination and control of Credit Union services, and activities of the branch office. Responsible for delivering consistently ...

Civista Bank

Assistant Branch Manager

Castalia, OH · On-site

An Assistant Branch Manager (ABM) is responsible for overseeing the branch's daily activities, including driving branch performance, sales growth and exceptional customer service. The ABM is both a ...

Civista Bank

Assistant Branch Manager

Sandusky, OH · On-site

An Assistant Branch Manager (ABM) is responsible for overseeing the branch's daily activities, including driving branch performance, sales growth and exceptional customer service. The ABM is both a ...

Civista Bank

Assistant Branch Manager

Sandusky, OH · On-site

An Assistant Branch Manager (ABM) is responsible for overseeing the branch's daily activities, including driving branch performance, sales growth and exceptional customer service. The ABM is both a ...

GenoaBank

Assistant Branch Manager

Port Clinton, OH · On-site

Assistant Branch Manager | Port Clinton/Catawba, Ohio Branch GenoaBank, founded in 1902, is a locally-owned, independent community bank that provides a broad range of banking services to both ...

Civista Bank

Assistant Branch Manager

Castalia, OH · On-site

An Assistant Branch Manager (ABM) is responsible for overseeing the branch's daily activities, including driving branch performance, sales growth and exceptional customer service. The ABM is both a ...

Civista Bank

Assistant Branch Manager

Sandusky, OH

An Assistant Branch Manager (ABM) is responsible for overseeing the branch's daily activities, including driving branch performance, sales growth and exceptional customer service. The ABM is both a ...

Civista Bank

Assistant Branch Manager

Sandusky, OH · On-site

An Assistant Branch Manager (ABM) is responsible for overseeing the branch's daily activities, including driving branch performance, sales growth and exceptional customer service. The ABM is both a ...

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Assistant Branch Manager information

See Ohio salary details

$29K

$52.4K

$73.2K

How much do assistant branch manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for assistant branch manager in Ohio is $52,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $59,900.00 per year, depending on experience, location, and employer.

What does an assistant branch manager do?

As the assistant branch manager, you assist the bank manager and oversee branch operations in their absence. In addition to working to manage staff and answer questions for customers, your duties could include ensuring compliance with banking standards and regulations, overseeing sales of loan products or other financial instruments and services, and covering for a teller or other customer-facing employee in the event of an unexpected absence. Your responsibilities may also consist of stepping in to solve problems or complaints that require management-level insight.

What are the key skills and qualifications needed to thrive as an assistant branch manager, and why are they important?

To thrive as an Assistant Branch Manager, you need strong leadership abilities, financial acumen, and prior experience in banking or retail management, often supported by a bachelor's degree in business or a related field. Familiarity with banking software, customer relationship management (CRM) systems, and compliance protocols is typically required. Excellent communication, problem-solving, and team-building skills help you motivate staff and provide exceptional customer service. These competencies ensure smooth branch operations, regulatory compliance, and high customer satisfaction, all of which drive business success.

How does an assistant branch manager typically support team development and performance within a branch?

An Assistant Branch Manager plays a key role in fostering team development by providing coaching, conducting regular performance reviews, and helping staff set achievable goals. They often organize training sessions and offer guidance to ensure that all team members are knowledgeable about products, services, and compliance standards. Additionally, they help resolve conflicts, encourage collaboration, and motivate employees to deliver excellent customer service, which directly impacts branch success.

What is the difference between Assistant Branch Manager vs Customer Service Manager?

AspectAssistant Branch ManagerCustomer Service Manager
Required CredentialsHigh school diploma or equivalent; sometimes a bachelor's degree; banking certificationsHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentBank branches, financial institutionsRetail stores, service centers, corporate offices
Employer & Industry UsageFinancial services, bankingRetail, hospitality, service industries
Common Search & Comparison IntentRoles in banking, management responsibilitiesCustomer service leadership, client interaction

The Assistant Branch Manager and Customer Service Manager roles often overlap in customer interaction and team supervision. However, the Assistant Branch Manager typically has broader responsibilities in banking operations and staff management, while the Customer Service Manager focuses more on customer satisfaction and service quality. Both roles require strong communication skills, but the Assistant Branch Manager usually needs more financial knowledge and certifications.

How much does an assistant branch manager make in the US?

An assistant branch manager in the US typically earns between $40,000 and $60,000 annually, with the median around $50,000. Compensation varies based on experience, location, and the size of the branch, and often includes benefits such as bonuses and health insurance.
More about Assistant Branch Manager jobs

What cities in Ohio are hiring for Assistant Branch Manager jobs?

Cities in Ohio with the most Assistant Branch Manager job openings:

What are popular job titles related to Assistant Branch Manager jobs in OH?

For Assistant Branch Manager jobs in OH, the most frequently searched job titles are:

Assistant Branch Manager jobs near you
Infographic showing various Assistant Branch Manager job openings in Ohio as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $52,405 per year, or $25.2 per hour.

Assistant Branch Manager

Dayton, OH

Modern Builders Supply
See more jobs at Modern Builders Supplyexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Are you looking for a rewarding career opportunity with significant growth potential?

Join Team MBS - a progressive Midwest Building Products Distributor!

As a family owned and operated business, Modern Builders Supply (MBS) distributes name brand roofing, siding, windows and doors, kitchens, decking and so much more.

Twenty-seven locations and nearly 400,000 sq. ft. of manufacturing makes MBS the premier distributor in the Midwest with the vision to be SIMPLY THE BEST.

As an Assistant Branch Manager, your primary role will be to support the Branch Manager in overseeing daily operations of our Dayton branch servicing builders and contractors as well as providing hands-on customer service and warehouse direction by implementing corporate initiatives to achieve both personal and corporate goals. This role is critical to bridge frontline team members with branch management, placing you on the path of manager in training.

Essential Functions of Position

  • Assist Branch Manager with the operations of the branch including dispatching and vehicle maintenance, inventory management, customer service training, safety initiatives, and various bookkeeping functions
  • Lead customer service team by example by providing exceptional customer service
  • Serve as a backup to Branch Manager in processing payroll to corporate office when needed
  • Step in to lead the team when the Branch Manager is absent
  • Perform other duties as assigned

A successful Assistant Branch Manager candidate must be career-oriented, highly motivated, possess strong leadership skills, and have the ability to solve problems quickly and effectively.

Knowledge, Skills, and Abilities

Knowledge of:

  • Business and management principles and practices
  • Products and a basic knowledge of customer service principles
  • Computer programs such as MS Office Word, Outlook, Excel, Power Point, and Internet Explorer

Skilled in:

  • Strong verbal and written communication skills, including the ability to communicate to different functions of the organization with the appropriate level of detail
  • Active listening by giving full attention to what others are saying, asking appropriate questions and not interrupting at inappropriate times
  • Customer service manages difficult customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments
  • Analyzing data and situations accurately with a strong attention to detail in order to develop the proper course of action needed to be taken
  • Efficient problem-solving and conflict resolution
  • Time management, prioritization and organization

Ability to:

  • Understand customer needs by determining what is a true measure of satisfaction to that customer
  • Address issues related to all departments (inventory, accounting, payroll, bookkeeping, transportation, credit, sales, safety)
  • Build a strong team and develop positive, effecting working relationships among team members
  • Provide specific and timely coaching and feedback to the team that helps ensure operational excellence as well as individual performance of a team member
  • Assume a leadership role, enforce accountability while also motivating the team and maintaining confidentiality
  • Learn in a fast paced and friendly environment

Other Characteristics:

  • High school diploma or equivalency, a four year college business degree preferred
  • Minimum of three years of progressive work experience in a customer service environment

Why Join Our Team:

  • Competitive salary with bonus opportunities
  • Paid weekly via direct deposit
  • Medical, dental, vision, disability insurance, and life insurance
  • 401k with Company match
  • Paid vacation, personal time, holidays
  • Employee discount
  • Hours: M-F 7:30 AM - 4:00 PM, periodic Saturdays from 8:00 AM to 12:00 PM during peak business season

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