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Appointment Scheduler information

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How much do appointment scheduler jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for appointment scheduler in Florida is $13.84, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $15.10 per hour, depending on experience, location, and employer.

What is an appointment scheduler?

Appointment schedulers are professionals responsible for organizing and managing appointments for individuals or organizations, often in healthcare, legal, or business settings. They communicate with clients or patients to book, confirm, or reschedule appointments, ensuring optimal use of the provider's time. Appointment schedulers may use specialized software to track availability, send reminders, and maintain accurate records. Their role is crucial for maintaining efficient workflows and providing a positive client or patient experience.

What does an appointment scheduler do?

An appointment scheduler primarily works in the health care field, providing administrative and scheduling services for a medical facility or physician’s office. As an appointment scheduler in a medical office, your duties include contacting patients about upcoming appointments, directing calls to proper staff members, performing data entry, pulling medical records, and general clerical work. Appointment schedulers also work in marketing positions in other industries such as advertising or finance, scheduling appointments with prospective clients to generate new business. In this role, you may also educate potential clients on products and services, resolve client inquiries and complaints, and perform other administrative duties as needed.

What are the key skills and qualifications needed to thrive as an appointment scheduler, and why are they important?

To thrive as an Appointment Scheduler, you need strong organizational skills, attention to detail, and familiarity with scheduling procedures, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic medical record (EMR) systems, and office communication tools is typically required. Excellent interpersonal skills, patience, and clear communication help build rapport with clients and coordinate effectively with team members. These abilities are essential for minimizing errors, ensuring smooth operations, and delivering a positive experience for both clients and staff.

What are some common challenges faced by appointment schedulers, and how can they be managed effectively?

Appointment Schedulers often face challenges such as managing high call volumes, handling last-minute cancellations or rescheduling requests, and coordinating between multiple providers or departments. Effective communication, strong organizational skills, and familiarity with scheduling software are key to overcoming these challenges. Many organizations provide training and support systems to help new schedulers adapt quickly, and teamwork is essential for handling particularly busy periods or complex scheduling needs.

What is the difference between Appointment Scheduler vs Receptionist?

AspectAppointment SchedulerReceptionist
Primary RoleScheduling and managing appointmentsGreeting visitors, answering calls, and administrative support
Required SkillsCalendar management, organization, communicationCustomer service, communication, multitasking
Work EnvironmentOffice, healthcare, or service settingsFront desk, office, healthcare facilities
Common CertificationsNone required, but familiarity with scheduling software helpfulCustomer service or administrative certifications optional

While both roles involve administrative tasks, an Appointment Scheduler primarily focuses on managing appointments and schedules, whereas a Receptionist handles front desk duties, greeting visitors, and general administrative support. The roles often overlap but serve distinct functions within organizations.

More about Appointment Scheduler jobs

What are the most commonly searched types of Appointment Scheduler jobs in Florida?

The most popular types of Appointment Scheduler jobs in Florida are:

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The top searched job categories for Appointment Scheduler jobs in Florida are:

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Cities in Florida with the most Appointment Scheduler job openings:

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Appointment Scheduler jobs near you
Infographic showing various Appointment Scheduler job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $28,794 per year, or $13.8 per hour.

Appointment Scheduler

Palm Beach Orthopaedic Institute

Palm Beach Gardens, FL • On-site

$15.50 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Description:

The Orthopaedic Appointment Scheduler is responsible for scheduling patient appointments, coordinating with physicians and clinical staff, and ensuring accurate and timely patient information management. This role requires excellent communication and organizational skills.

  • Promptly and courteously answers phone calls and responds to caller queries regarding appointments or general information
  • Schedule patients for office visits by evaluating their needs to determine appropriate provider and location based the conversation with the patient and insurance
  • Obtaining proper spelling of patient’s name, address, phone numbers, insurance carrier, reason for appointment, details how injury occurred
  • Attaching the proper insurance carrier
  • Advising patients if the doctor participates with their insurance or if referral/authorization is required
  • Maintain and update patient information when making follow up appointments
  • Calling patients to confirm appointments
  • Rescheduling patient appointments
  • Completes incoming request from referring providers
  • Checking scheduling voicemail box and returning calls
  • Knowledgeable to physicians preferences and areas of expertise
  • Route calls to relevant departments or personnel
  • Providing coverage for the operator as needed

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Requirements:
  • Must be detail-oriented - quality and precision-focused
  • Must be team-oriented - cooperative and collaborative
  • Knowledge of EMR systems
  • Ensure compliance with HIPAA and healthcare privacy regulations 
  • Experience working in an orthopaedic practice or surgical scheduling 
  • Understanding of insurance verification and referrals
  • Previous experience in medical scheduling, preferably in orthopaedics or a specialty clinic 
  • Knowledge of medical terminology (orthopaedic terminology preferred)

 Job Type: Full-time | Monday - Friday | 8AM - 5PM


 Work Location: In person