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Applications Support Engineer Jobs in Texas (NOW HIRING)

eTeam

Production Support Engineer

Dallas, TX · On-site

$41.50 - $54.25/hr

Job Summary : eTeam is seeking a Production Support Engineer to provide technical support and ... Responsibilities : • Monitor production applications and systems for performance and availability ...

Vizient, Inc.

Development Support Engineer

Irving, TX · On-site

$77K - $135K/yr

Experience supporting enterprise applications, cloud-hosted services, integrations, APIs, reporting ... DevOps, Python, Splunk, Datadog, or Application Insights preferred. * Familiarity with ITSM/ITIL ...

Vizient

Development Support Engineer

Irving, TX

$77K - $135K/yr

Experience supporting enterprise applications, cloud-hosted services, integrations, APIs, reporting ... DevOps, Python, Splunk, Datadog, or Application Insights preferred. * Familiarity with ITSM/ITIL ...

DTCC

Lead Application Support Engineer

Coppell, TX · Hybrid

The Application Support Engineering role specializes in maintaining and providing technical support ... Designing and developing solutions in FIS Integrity and ATS applications * Resolve Critical ...

DTCC

Lead Application Support Engineer

Coppell, TX · On-site

The Application Support Engineering role specializes in maintaining and providing technical support ... Designing and developing solutions in FIS Integrity and ATS applications * Resolve Critical ...

CEDENT

Production Support Engineer

Westlake, TX

$40.25 - $52.50/hr

... applications and Infrastructure. * Extensive experience working on AWS cloud environment ... programming languages like Java, python, node, Shell scripting. * Exposure to supporting varied ...

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Applications Support Engineer information

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How much do applications support engineer jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for applications support engineer in Texas is $45.22, according to ZipRecruiter salary data. Most workers in this role earn between $36.06 and $52.84 per hour, depending on experience, location, and employer.

What Does an Applications Support Engineer Do?

Applications support engineers perform maintenance on existing software and help customers solve system problems. As an applications support engineer, you need to evaluate issues and decide which of them get priority, modify existing software and documentation, train employees on any changes made, and implement a plan for future improvements. To accomplish this, you may need to work nights, weekends, or holidays. Some employers ask you to identify areas where a system is lacking, establish end-to-end monitoring systems, and ensure staff gets proactive notifications of potential problems. This is a collaborative position that often works closely with engineering and sales departments.

What does an application support engineer do?

An application support engineer is responsible for maintaining, troubleshooting, and resolving issues in software applications. They analyze system problems, provide technical assistance to users, and often use tools like ticketing systems and monitoring software to ensure application performance and stability.

What are some common challenges faced by Applications Support Engineers, and how can they be addressed?

Applications Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, balancing multiple support requests, and communicating effectively with both technical and non-technical stakeholders. To address these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and continuously update your knowledge of the supported applications. Building good relationships with development and operations teams can also streamline issue resolution and prevent recurring problems.

What engineer makes $500,000 a year?

Senior applications support engineers with extensive experience, specialized skills, and certifications can earn salaries approaching or exceeding $500,000 annually, especially in high-cost-of-living areas or within large organizations. Such roles often require advanced knowledge of enterprise systems, scripting, and troubleshooting complex software environments.

What are the key skills and qualifications needed to thrive as an Applications Support Engineer, and why are they important?

To thrive as an Applications Support Engineer, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or a related field. Familiarity with application monitoring tools, ticketing systems like Jira or ServiceNow, and knowledge of SQL or scripting languages is often required. Excellent communication, customer service orientation, and teamwork are vital soft skills for effectively supporting end users and collaborating with cross-functional teams. These skills ensure timely resolution of issues, minimize application downtime, and maintain high user satisfaction.

How much does an application support engineer make in the US?

The average salary for an application support engineer in the US is around $70,000 to $90,000 per year, depending on experience, location, and industry. Professionals with certifications or expertise in specific tools like SQL, Linux, or cloud platforms may earn higher salaries.

What does an Applications Support Engineer do?

An Applications Support Engineer is responsible for maintaining, troubleshooting, and enhancing software applications used by a business. They act as a bridge between end-users and the development team, resolving technical issues, ensuring system performance, and implementing software updates. Their duties may also include monitoring application health, providing user training, and creating documentation. Applications Support Engineers play a key role in ensuring that technology solutions run smoothly and efficiently for all users.

Is coding required for application support?

Applications Support Engineers typically do not need extensive coding skills, but basic scripting or knowledge of programming languages like Python or SQL can help automate tasks and troubleshoot issues more efficiently. The primary focus is on understanding the application, diagnosing problems, and providing technical support, with some roles requiring familiarity with APIs or configuration scripts.
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What are popular job titles related to Applications Support Engineer jobs in TX? For Applications Support Engineer jobs in TX, the most frequently searched job titles are:
Applications Support Engineer jobs near you
Applications Support Sr Analyst - Assistant Vice President

Applications Support Sr Analyst - Assistant Vice President

Citigroup, Inc.

Irving, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:
  • The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
  • Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
  • Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
  • Start of day checks, continuous monitoring, and regional handover.
  • Perform same day risk reconciliations
  • Develop and maintain technical support documentation.
  • Identifies ways to maximize the potential of the applications used
  • Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
  • Ensures that storage and archiving procedures are in place and functioning correctly
  • Formulates and defines scope and objectives for complex application enhancements and problem resolution
  • Reviews and develops application contingency planning to ensure availability to users.
  • Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
  • Participate in application releases, from development, testing and deployment into production.
  • Engages in post implementation analysis to ensure successful system design and functionality.
  • Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
  • Ensures essential procedures are followed and helps to define operating standards and processes.
  • Act as a liaison between users/traders, interfacing internal technology groups and vendors.
  • Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
  • Acts as advisor or coach to new or lower level analysts.
  • Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
  • Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
  • Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
  • Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
  • Performs other duties and functions as assigned.
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
  • 5-8 years experience in an Application Support role.
  • AI tools adoption, SRE, distributed platform, and/or mainframe platform support experience.
  • Experience installing, configuring or supporting business applications.
  • Experience with some programming languages and willingness/ability to learn.
  • Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
  • Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
  • Demonstrated analytical skills
  • Issue tracking and reporting using tools
  • Knowledge/ experience of problem Management Tools.
  • Good all-round technical skills
  • Effectively share information with other support team members and with other technology teams
  • Ability to plan and organize workload
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Ability to communicate appropriately to relevant stakeholder

Education:
  • Bachelor's/University degree or equivalent experience

Job Family Group:
Technology
Job Family:
Applications Support
Time Type:
Full time
Primary Location:
Irving Texas United States
Primary Location Full Time Salary Range:
$96,400.00 - $144,600.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

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