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Desktop Imaging Engineer Jobs in Texas (NOW HIRING)

Tixy Services LLC

Desktop Support Engineer

Tyler, TX · On-site

Job Summary We are seeking a skilled Desktop Support Engineer (Desk Side Support) to provide onsite ... Experience with desktop imaging and deployment tools (SCCM, Intune, Autopilot, MDT, or similar)

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

Hands-on experience imaging or reimaging Windows laptops. * Experience with Windows deployment and desktop support. * Experience troubleshooting virtual desktop environments. * Experience supporting ...

Forhyre

Onsite Desktop Support Engineer

Plano, TX

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Hardware imaging, deployment, and repair management services * When de-installing equipment, de-tag ...

Service Global, Inc

Desktop EUC L1

Frisco, TX · On-site

$19 - $24/hr

Experience in imaging Windows 11 imaging/reimaging experience using Pxe boot. * Worked on software ... Experience working in places that are engineering firms, large companies. * Minimum 3-5 years of ...

HCLTech

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Role Summary The Local IT (Client Tech) Support Engineer is responsible for providing on‑site and ... Support device imaging, re‑imaging, and Windows upgrades. * Monitor endpoint health and perform ...

New

Codvo.ai

Field Service Engineer

Texas, IL · On-site

Desktop Support - Level 2 (Onsite) Experience: 3-5 Years Location: Dallas & Midland Type ... Manage OS imaging using Intune, SCCM, or MDT (if required by environment). Support software ...

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Desktop Imaging Engineer information

What does a desktop imaging engineer do?

A Desktop Imaging Engineer is responsible for creating, maintaining, and deploying standardized operating system images across an organization’s computers. Their work ensures that all company devices have the necessary software, security updates, and configurations for efficient and secure operation. They often use tools like Microsoft SCCM, MDT, or similar platforms to automate image deployment, troubleshoot issues, and support large-scale rollouts. This role is crucial for IT departments to manage endpoints effectively, reduce setup time, and maintain compliance with organizational standards.

What are the key skills and qualifications needed to thrive as a desktop imaging engineer?

A Desktop Imaging Engineer should have expertise in operating system deployment, scripting (such as PowerShell), and experience with imaging tools like Microsoft MDT or SCCM, often supported by a degree in IT or related certifications. Familiarity with endpoint management platforms, automation tools, and troubleshooting hardware and software issues is typically required. Strong problem-solving skills, attention to detail, and effective communication are valuable soft skills in this role. These abilities ensure efficient and consistent workstation deployments, supporting organizational productivity and minimizing technical downtime.

What are some common challenges faced by desktop imaging engineers during large-scale deployments?

Desktop Imaging Engineers often encounter challenges such as hardware compatibility issues, network bandwidth limitations during mass image deployments, and ensuring uniformity across diverse device models. Troubleshooting driver conflicts and managing last-minute updates or software patches can also impact timelines. Collaboration with IT support, network teams, and end users is essential to promptly resolve issues and maintain a smooth deployment process.

What is the difference between Desktop Imaging Engineer vs Desktop Support Technician?

AspectDesktop Imaging EngineerDesktop Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentImaging labs, deployment sites, IT departmentsHelp desks, user offices, on-site support
Primary ResponsibilitiesCreating and deploying system images, OS installationsTroubleshooting hardware/software issues, user support
Industry UsageIT departments in corporate, government, educationIT support teams across various industries

The Desktop Imaging Engineer focuses on creating and deploying system images and operating system setups, while the Desktop Support Technician provides direct user support and troubleshooting. Both roles require similar certifications but differ mainly in scope and daily tasks.

What are popular job titles related to Desktop Imaging Engineer jobs in Texas?

For Desktop Imaging Engineer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Desktop Imaging Engineer jobs in Texas look for?

The top searched job categories for Desktop Imaging Engineer jobs in Texas are:

What cities in Texas are hiring for Desktop Imaging Engineer jobs?

Cities in Texas with the most Desktop Imaging Engineer job openings:

Desktop Imaging Engineer jobs near you

Desktop Support Engineer

Tixy Services LLC

Tyler, TX • On-site

Other

Posted 25 days ago

Job description

Job Summary

We are seeking a skilled Desktop Support Engineer (Desk Side Support) to provide onsite technical support to end users in a fast-paced enterprise environment. The ideal candidate will be responsible for diagnosing and resolving hardware, software, operating system, network, and peripheral issues while delivering excellent customer service. This role requires strong troubleshooting skills, hands-on desktop support experience, and the ability to support Windows environments, mobile devices, and enterprise IT tools.

Key Responsibilities
  • Provide onsite desk-side support for desktops, laptops, printers, mobile devices, and peripherals.
  • Install, configure, maintain, and troubleshoot Windows 10/11 operating systems.
  • Diagnose and resolve hardware, software, networking, and application issues.
  • Set up new user workstations, laptops, docking stations, monitors, and accessories.
  • Perform hardware upgrades, repairs, and equipment replacements.
  • Support Microsoft Office 365 applications, Outlook, Teams, and OneDrive.
  • Configure user accounts, password resets, and access permissions using Active Directory.
  • Install, configure, and troubleshoot printers and multifunction devices.
  • Assist users with VPN connectivity, Wi-Fi, and basic network troubleshooting.
  • Image and deploy laptops/desktops using enterprise deployment tools (SCCM, Microsoft Intune, or Autopilot).
  • Document incidents, service requests, and resolutions in ServiceNow, Jira, or other ticketing systems.
  • Maintain IT asset inventory and lifecycle management.
  • Coordinate with infrastructure, network, and security teams to resolve escalated issues.
  • Follow ITIL best practices for incident, request, and problem management.
  • Provide white-glove customer support while meeting defined SLAs.
Required Qualifications
  • Bachelor''s degree in Computer Science, Information Technology, or equivalent experience.
  • 3+ years of Desktop Support / Desk Side Support experience.
  • Strong experience supporting Windows 10/11 environments.
  • Experience with Microsoft Office 365 and Outlook.
  • Hands-on experience with Active Directory (user management, password resets, group membership).
  • Experience troubleshooting desktops, laptops, printers, monitors, and peripherals.
  • Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPN, and Wi-Fi.
  • Experience with ticketing systems such as ServiceNow, Jira, or Remedy.
  • Experience with desktop imaging and deployment tools (SCCM, Intune, Autopilot, MDT, or similar).
  • Excellent customer service, communication, and problem-solving skills.
  • Ability to prioritize multiple support requests in a fast-paced environment.
Preferred Qualifications
  • Experience supporting Microsoft Intune or Microsoft Endpoint Manager.
  • Knowledge of Azure Active Directory (Microsoft Entra ID).
  • Familiarity with PowerShell scripting.
  • Experience with hardware asset management.
  • ITIL Foundation Certification.
  • CompTIA A+, Network+, or Microsoft certifications.
Technical Skills
  • Windows 10/11
  • Microsoft Office 365
  • Outlook
  • Microsoft Teams
  • Active Directory
  • Microsoft Entra ID (Azure AD)
  • SCCM / MECM
  • Microsoft Intune
  • Autopilot
  • ServiceNow
  • Jira
  • TCP/IP
  • DNS
  • DHCP
  • VPN
  • Wi-Fi
  • Printer Support
  • Hardware Troubleshooting
  • Laptop/Desktop Imaging
  • PowerShell (preferred)
Soft Skills
  • Excellent communication skills
  • Strong analytical and troubleshooting abilities
  • Customer-focused mindset
  • Ability to work independently and within a team
  • Strong documentation skills
  • Time management and multitasking abilities
Preferred Candidate Profile
  • 3–7+ years of enterprise Desktop Support / Desk Side Support experience.
  • Experience supporting corporate users in a large enterprise environment.
  • Comfortable providing onsite support and handling executive/VIP users when needed.
  • Strong knowledge of Microsoft technologies and endpoint management.
  • Experience working in ITIL-based service desk environments.

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