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Applications Support Engineer Jobs in Texas (NOW HIRING)

Alleare Consulting

IT Support Engineer

Dallas, TX

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support ... The day-to-day responsibilities include maintaining ticketing queue, applications support, basic ...

Alleare Consulting

IT Support Engineer

Dallas, TX

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support ... The day-to-day responsibilities include maintaining ticketing queue, applications support, basic ...

Robinhood

Support Engineer

Westlake, TX · On-site

The team partners closely with Workplace, Customer Experience, Corporate Engineering, Corporate Applications, Corporate Security, and Learning & Development teams to support employee productivity.

Robinhood

Support Engineer

Westlake, TX · On-site

The team partners closely with Workplace, Customer Experience, Corporate Engineering, Corporate Applications, Corporate Security, and Learning & Development teams to support employee productivity.

Itron, Inc.

L3 Application Support Engineer

Austin, TX · Hybrid

As an L3 Application Support Engineer, you will play a critical role in ensuring the reliability ... Become a subject matter expert in Itron applications, developing a deep understanding of how ...

Itron, Inc.

L3 Application Support Engineer

Austin, TX · Hybrid

As an L3 Application Support Engineer, you will play a critical role in ensuring the reliability ... Become a subject matter expert in Itron applications, developing a deep understanding of how ...

Itron, Inc

L3 Application Support Engineer

Austin, TX · Hybrid

As an L3 Application Support Engineer, you will play a critical role in ensuring the reliability ... Become a subject matter expert in Itron applications, developing a deep understanding of how ...

Hirekeyz Inc

CADD Application Support

Austin, TX · On-site

... applications, imagery (e.g., 3D imaging support), civil design, modeling support, and general engineering services. The worker's responsibilities and skills must include: * Share knowledge of CADD ...

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Applications Support Engineer information

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$45

$67

How much do applications support engineer jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for applications support engineer in Texas is $45.22, according to ZipRecruiter salary data. Most workers in this role earn between $36.06 and $52.84 per hour, depending on experience, location, and employer.

What Does an Applications Support Engineer Do?

Applications support engineers perform maintenance on existing software and help customers solve system problems. As an applications support engineer, you need to evaluate issues and decide which of them get priority, modify existing software and documentation, train employees on any changes made, and implement a plan for future improvements. To accomplish this, you may need to work nights, weekends, or holidays. Some employers ask you to identify areas where a system is lacking, establish end-to-end monitoring systems, and ensure staff gets proactive notifications of potential problems. This is a collaborative position that often works closely with engineering and sales departments.

What does an application support engineer do?

An application support engineer is responsible for maintaining, troubleshooting, and resolving issues in software applications. They monitor system performance, assist users, and collaborate with development teams to implement fixes and updates, often using tools like ticketing systems and diagnostic software. Strong problem-solving skills and knowledge of the application's environment are essential for this role.

What are some common challenges faced by Applications Support Engineers, and how can they be addressed?

Applications Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, balancing multiple support requests, and communicating effectively with both technical and non-technical stakeholders. To address these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and continuously update your knowledge of the supported applications. Building good relationships with development and operations teams can also streamline issue resolution and prevent recurring problems.

What are the key skills and qualifications needed to thrive as an Applications Support Engineer, and why are they important?

To thrive as an Applications Support Engineer, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or a related field. Familiarity with application monitoring tools, ticketing systems like Jira or ServiceNow, and knowledge of SQL or scripting languages is often required. Excellent communication, customer service orientation, and teamwork are vital soft skills for effectively supporting end users and collaborating with cross-functional teams. These skills ensure timely resolution of issues, minimize application downtime, and maintain high user satisfaction.

What does an Applications Support Engineer do?

An Applications Support Engineer is responsible for maintaining, troubleshooting, and enhancing software applications used by a business. They act as a bridge between end-users and the development team, resolving technical issues, ensuring system performance, and implementing software updates. Their duties may also include monitoring application health, providing user training, and creating documentation. Applications Support Engineers play a key role in ensuring that technology solutions run smoothly and efficiently for all users.
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Applications Support Engineer jobs near you
IT Support Engineer

IT Support Engineer

Alleare Consulting

Dallas, TX

Other

Posted 11 days ago

Job description

IT Support Engineer

Fulltime

Dallas, TX (on-site)

IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their corporate headquarters in Dallas, TX. The IT Support Engineer will be a junior to mid-level (Field) IT Support Engineer. This role will support the corporate HQs as well as manufacturing plants.

The day-to-day responsibilities include maintaining ticketing queue, applications support, basic networking, and troubleshooting/configuration of end point devices throughout the facility. This person will also assist other team members (located at other facilities around the country) in the process of troubleshooting system-wide issues, along with execution of companywide technical initiatives. Prior involvement with backup and recovery efforts, provisioning and or deployment of new technologies is a plus.

RESPONSIBILITIES:

  • Proactively monitor network infrastructure and respond rapidly to issues
  • Serve as primary contact for local pc, server, and network technologies
  • Configure and deploy workstations, servers, and network hardware
  • Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for IT projects
  • Update progress and resolution for reported issues within ticketing system
  • Create and update technical and end user training materials
  • Provide high quality support to end users

REQUIREMENTS:

  • Self-motivated, energetic, organized, and customer service focused
  • Communicate effectively to end user and other IT team members
  • Degreed professional or equivalent current certifications with demonstrable experience in supporting and troubleshooting Windows in AD environments using published and learned best-practices
  • Proven record of supporting and provisioning technical solutions
  • Possess a drive to learn and teach
  • Possess effective troubleshooting skills, be methodical and detail oriented
  • Possess desktop and desktop peripheral troubleshooting skills and techniques needed to solve complex issues (printing, applications, networking)
  • Technical knowledge of cabling installation and troubleshooting
  • Candidate must be able to carry out physical requirements of the job including the racking (lifting) of equipment, along with the traversal of ladder and elevated environments.

PREFERENCES (familiarity with):

  • Fresh Service Helpdesk software
  • Smart devices iPhone /iPad/ Android
  • Printer/Print server support
  • Microsoft Cloud Technology Intune, Azure AD, O365
  • Computer Lenovo ThinkPad / HP
  • Messaging Microsoft Exchange
  • Collaboration Microsoft SharePoint and Teams
  • Backup and recovery software Acronis and Avamar
  • Switches and routers Cisco and Brocade

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