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Remote It Support Engineer Jobs in Texas (NOW HIRING)

Media Plan

IT Support Engineer

Houston, TX · On-site +1

Media Plan is seeking an IT Support Engineer to handle the full range of end-user support requests. The ideal candidate will be self-motivated, energetic, tech-savvy, collaborative, a strong ...

Revel Staffing

IT Support Supervisor

Galveston, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Amarillo, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Austin, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

San Antonio, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Beaumont, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Revel Staffing

IT Support Supervisor

Dallas, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

BBG, INC.

SYSTEMS SUPPORT ENGINEER

Dallas, TX · On-site +1

Escalate complex technical issues to software vendors or internal IT teams when appropriate ... remote office environment. Prolonged periods of sitting and computer use. Occasional after-hours ...

Exacta

IT Infrastructure & Systems Engineer

Austin, TX · Remote

Experience with remote infrastructure management and network security best practices * Ability to ... Ready to assist our company's staff with escalation support via a ticketing system * Willingness to ...

Turvo

Customer Support Engineer

Dallas, TX · Remote

$60K - $100K/yr

Bachelor's degree in Engineering, Computer Science, Information Technology, Computer Information ... Proficiency with support tools, CRM systems, and remote support technologies. * Adaptability to ...

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All JobsIt Support Engineer JobsRemote It Support Engineer JobsRemote It Support Engineer Jobs in Texas

Remote It Support Engineer information

See Texas salary details

$15

$37

$63

How much do remote it support engineer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote it support engineer in Texas is $37.15, according to ZipRecruiter salary data. Most workers in this role earn between $27.55 and $43.46 per hour, depending on experience, location, and employer.

How does a Remote IT Support Engineer typically collaborate with on-site teams to resolve technical issues?

As a Remote IT Support Engineer, you'll frequently coordinate with on-site teams through communication tools like email, chat, and video calls to troubleshoot and resolve technical issues. You may guide staff step-by-step to perform physical checks or hardware resets that you cannot do remotely. Effective documentation and clear communication are essential, as you often rely on local team members to provide essential context or perform hands-on actions. Building strong working relationships and maintaining proactive communication with on-site colleagues helps ensure quick and accurate resolutions.

What is the difference between Remote It Support Engineer vs Remote Network Support Specialist?

AspectRemote It Support EngineerRemote Network Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentHelpdesk, technical support, troubleshooting end-user devicesNetwork infrastructure, routers, switches, network security
Industry UsageIT service providers, corporate IT departments, tech supportTelecommunications, enterprise networks, data centers

The Remote It Support Engineer primarily handles end-user device issues and software troubleshooting, while the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work remotely within IT or telecom industries. The main difference lies in their technical focus: end-user support versus network infrastructure management.

What are the key skills and qualifications needed to thrive as a Remote IT Support Engineer, and why are they important?

To thrive as a Remote IT Support Engineer, you need a solid understanding of computer systems, networks, troubleshooting methodologies, and typically a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is essential for resolving issues efficiently. Strong communication, problem-solving abilities, and patience are important soft skills to effectively assist users and manage technical challenges remotely. These skills and qualities are crucial for delivering prompt, reliable, and user-friendly technical support in a distributed work environment.

What is a Remote IT Support Engineer?

A Remote IT Support Engineer is a technology professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They help resolve hardware, software, and network issues by communicating through phone, email, or remote desktop tools. This role often includes tasks such as installing software updates, diagnosing connectivity problems, and guiding users through technical processes. Remote IT Support Engineers play a crucial role in maintaining the smooth operation of an organization's IT infrastructure without being physically present.
What are the most commonly searched types of It Support Engineer jobs in Texas? The most popular types of It Support Engineer jobs in Texas are:
What cities in Texas are hiring for Remote It Support Engineer jobs? Cities in Texas with the most Remote It Support Engineer job openings:
Remote It Support Engineer jobs near you
Infographic showing various Remote It Support Engineer job openings in Texas as of July 2026, with employment types broken down into 1% Locum Tenens, 93% Full Time, 3% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $77,262 per year, or $37.1 per hour.

IT Support Engineer

Media Plan

Houston, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Media Plan is seeking an IT Support Engineer to handle the full range of end-user support requests. The ideal candidate will be self-motivated, energetic, tech-savvy, collaborative, a strong troubleshooter who can both deliver frontline support and resolve complex, escalated issues, and understands the dynamics of a fast-growing company. The right person is equally comfortable troubleshooting a critical issue in real time, supporting an executive before an important meeting, and designing scalable systems that eliminate entire categories of future problems.
Key Responsibilities and Duties:
  • Diagnose and resolve advanced hardware, software, network, and connectivity issues for end users
  • Respond to and manage incidents and service requests through the ticketing system, meeting required SLAs
  • Provide both frontline and escalated technical support, handling the full range of incidents and service requests from initial intake through resolution
  • Install, configure, and troubleshoot software applications and endpoint management tools
  • Document solutions, create knowledge base articles, and maintain standard operating procedures
  • Maintain employee IT profiles and ensure each user's computer remains compliant with company IT and security policies
  • Identify recurring issues and recommend process or system improvements
  • Own IT asset management across the equipment lifecycle, including tracking, assignment, inventory accuracy, and retirement of hardware and software.

Requirements
Skills:
  • Experience in an IT Engineer/Technician role with exposure to AV environments.
  • Hands-on experience supporting AV control systems (Crestron, Extron, Q-SYS) and audio DSP platforms (Biamp, Shure, etc.).
  • Ability to communicate clearly and effectively at all levels in the organisation and to different levels of technical ability.
  • Proven ability to work and deliver effectively within defined measures of success.
  • An analytical and pragmatic problem-solving focus.
  • Recognised professional IT or AV qualifications (e.g., Crestron, Extron, Q-SYS, Biamp Tesira, Shure certifications).
  • Helpdesk experience (Freshdesk, Service Now etc)
  • Experience with the O365 suite of applications and tools.
  • Experience of WAN technologies such as MPLS and site-to-site VPN.
  • Experience of SD-WAN, internet breakout, and web-filtering technologies.

Embark on a rewarding journey where your technical expertise fuels operational excellence! We're looking for passionate individuals eager to grow their IT career while making a real difference in our organization's success.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development
  • Work From Home
  • Wellness Resources

Apply