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Remote It Support Engineer Jobs in Texas (NOW HIRING)

CITGO Petroleum Corporation

IT Intern

Houston, TX · On-site +1

$14.25 - $19/hr

Support the deployment and adoption of business transformation tools (such as process ... Here are the incentives we offer: • Remote Work options available for eligible positions • ...

First American

$73K - $98K/yr

... supported, and empowered to be innovative and reach their full potential. Our inclusive, people ... You'll collaborate with developers, business units, and stakeholders to test, validate, and improve ...

Southern Scripts

Senior Director of IT

Dallas, TX · Remote

Senior Director of IT - REMOTE Role And Responsibilities The Senior Director of Information ... Ensure cost-effective design, implementation, and support of new services. * Develop and lead a ...

New

Southern Scripts

Senior Director of IT

Dallas, TX · Remote

Senior Director of IT - REMOTE Role And Responsibilities The Senior Director of Information ... Ensure cost-effective design, implementation, and support of new services. Develop and lead a high ...

New

Nexarideexpress

IT Project Manager

Houston, TX · Remote

$94K - $111K/yr

As the IT Project Manager, you will be responsible for overseeing the planning, execution, and ... interpersonal skills - Fully Remote - Highly efficient, organized and flexible - Strong ...

Atlas Energy Solutions

IT SOX Manager

Austin, TX · Remote

With a focus on leveraging technology, automation, and remote operations to enhance efficiencies ... Atlas Energy Solutions is seeking an IT SOX Manager to support and strengthen our Sarbanes-Oxley ...

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All JobsIt Support Engineer JobsRemote It Support Engineer JobsRemote It Support Engineer Jobs in Texas

Remote It Support Engineer information

See Texas salary details

$15

$37

$63

How much do remote it support engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote it support engineer in Texas is $37.15, according to ZipRecruiter salary data. Most workers in this role earn between $27.55 and $43.46 per hour, depending on experience, location, and employer.

What is a remote IT support engineer?

A Remote IT Support Engineer is a technology professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They help resolve hardware, software, and network issues by communicating through phone, email, or remote desktop tools. This role often includes tasks such as installing software updates, diagnosing connectivity problems, and guiding users through technical processes. Remote IT Support Engineers play a crucial role in maintaining the smooth operation of an organization's IT infrastructure without being physically present.

What are the key skills and qualifications needed to thrive as a remote IT support engineer?

To thrive as a Remote IT Support Engineer, you need a solid understanding of computer systems, networks, troubleshooting methodologies, and typically a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is essential for resolving issues efficiently. Strong communication, problem-solving abilities, and patience are important soft skills to effectively assist users and manage technical challenges remotely. These skills and qualities are crucial for delivering prompt, reliable, and user-friendly technical support in a distributed work environment.

How does a remote IT support engineer typically collaborate with on-site teams to resolve technical issues?

As a Remote IT Support Engineer, you'll frequently coordinate with on-site teams through communication tools like email, chat, and video calls to troubleshoot and resolve technical issues. You may guide staff step-by-step to perform physical checks or hardware resets that you cannot do remotely. Effective documentation and clear communication are essential, as you often rely on local team members to provide essential context or perform hands-on actions. Building strong working relationships and maintaining proactive communication with on-site colleagues helps ensure quick and accurate resolutions.

What is the difference between Remote It Support Engineer vs Remote Network Support Specialist?

AspectRemote It Support EngineerRemote Network Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentHelpdesk, technical support, troubleshooting end-user devicesNetwork infrastructure, routers, switches, network security
Industry UsageIT service providers, corporate IT departments, tech supportTelecommunications, enterprise networks, data centers

The Remote It Support Engineer primarily handles end-user device issues and software troubleshooting, while the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work remotely within IT or telecom industries. The main difference lies in their technical focus: end-user support versus network infrastructure management.

What are the most commonly searched types of It Support Engineer jobs in Texas?

The most popular types of It Support Engineer jobs in Texas are:

What cities in Texas are hiring for Remote It Support Engineer jobs?

Cities in Texas with the most Remote It Support Engineer job openings:

Remote It Support Engineer jobs near you
Infographic showing various Remote It Support Engineer job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $77,262 per year, or $37.1 per hour.

VP, Information Technology Engineering

Bestow, Inc

Dallas, TX • On-site, Remote

$260K - $280K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted yesterday

Job description

ABOUT BESTOW
Life insurance is one of the world's most important products. It's also one of the hardest to build, distribute, and modernize. Bestow exists to change that.
Bestow is a leading vertical technology platform serving some of the largest and most innovative life insurers. Our platform unifies the fragmented, legacy value chain, enabling carriers to launch products in weeks instead of years. Carriers choose us to scale and operate at unprecedented speed, powered by AI and automation.
Bestow isn't selling policies. We're building the infrastructure that helps an entire industry move faster, reach more people, and deliver on its promise.
Backed by leading investors (Goldman Sachs, Hedosophia, NEA, Valar, 8VC) and trusted by major carriers, Bestow is powered by a team that moves with precision, purpose, and heart. If you want to help reimagine a centuries-old industry with lasting impact, join us.
Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth opportunities.
Bestow uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify.gov.
ABOUT THE TEAM
We are at an exciting inflection point. As we scale our platform and deepen our footprint across the enterprise, technology is no longer just a support function; t's a core driver of how we compete, operate, and grow. This role leads the full technology infrastructure, business technology, and IT strategy for a fast-growing SaaS company, and the person who succeeds here will think about every IT challenge as an engineering problem first. . Our entire infrastructure is cloud-based, our predominantly remote workforce operates on Macs, and our core collaboration stack includes Google Workspace, Zoom, Slack, and Claude. You'll inherit a solid foundation and a capable team of 8. Your job is to bring the executive leadership, process maturity, and strategic vision needed to evolve IT into a world-class function that grows alongside the business.
WHAT YOU'LL DO
  • Define and execute a multi-year IT strategy aligned to company growth objectives, with a focus on scalability, security, and operational excellence.
  • Own the strategy, administration, and optimization of enterprise business systems including CRM (Salesforce), telephony and contact center platforms, productivity suites, and other business-critical SaaS applications.
  • Partner with functional leaders across Sales, Customer Success, Finance, and Operations to ensure business systems support their workflows, reporting needs, and growth objectives.
  • Lead the evaluation and selection of a next-generation telephony and contact center platform, with a focus on AI-native capabilities, automation, and modern customer engagement workflows.
  • Oversee all enterprise IT infrastructure including cloud environments, networks, endpoints, and SaaS platforms, ensuring systems availability, performance, and reliability meet or exceed SLAs.
  • Implement and operationalize cybersecurity policies and standards set by the CISO, covering identity and access management, threat detection, incident response, and data protection.
  • Drive automation of routine IT tasks including ticket triage, provisioning, access management, and reporting, with the goal of eliminating manual overhead wherever possible.
  • Own AI cost governance including vendor relationship management, usage tracking, quota management, and reporting to budget owners across the organization.
  • Lead, mentor, and grow a high-performing IT team of 8, fostering a culture of ownership, continuous improvement, and collaboration.
  • Own the IT budget, driving cost efficiency without sacrificing quality or reliability. Manage strategic vendor relationships and negotiate contracts to maximize value.
WHO YOU ARE
  • 12+ years of progressive IT leadership experience, with at least 2 years in a VP-level or equivalent executive role at a SaaS or technology company.
  • Deep hands-on experience with cloud infrastructure (AWS or GCP), enterprise security frameworks, and modern ITSM practices in a cloud-native, predominantly remote, Mac-endpoint environment.
  • Experience owning enterprise business systems (CRM, telephony, ERP) and partnering with business stakeholders on system strategy and optimization.
  • Hands-on, daily experience with AI tools (e.g., Claude, ChatGPT, Copilot) and a strong point of view on how AI should transform IT operations.
  • Knowledge of the iPaaS and integration platform landscape (Workato, Boomi, MuleSoft, n8n, Zapier, Make) and when to use each. First-hand experience building on at least one platform, not just evaluating vendors. You can speak to the trade-offs between orchestration platforms and custom code.
  • Experience architecting or operating a data layer (ITSM, data lake, or analytics infrastructure) and a clear point of view on how ITSM, iPaaS, and data infrastructure work together as the core enablers of IT operations.
  • Demonstrated ability to build, lead, and inspire cross-functional technology teams with strong executive presence and the ability to communicate complex technical concepts clearly to non-technical stakeholders.
  • Strategic thinker who balances long-term vision with short-term execution, is comfortable operating in ambiguity, and sees routine manual work as a problem to be solved - not accepted.
TOTAL REWARDS
At Bestow, we're proud to be awarded for our team members, innovative products, and culture. Our standard benefits include:
  • Competitive salary and equity based on role
  • Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs
  • 100% paid-premium option for medical, dental, and vision insurance
  • Lifestyle stipend to support your physical, emotional, and financial wellbeing
  • Flexible work-from-home policy and open to remote
  • Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas' Deep Ellum, for those who prefer an office setting
  • Employee-led diversity, equity, and inclusion initiatives

Recent Employer Awards include:
  • Best Place for Working Parents 2023 + 2024 + 2025
  • Great Place to Work Certified, 2022 + 2023 + 2024 + 2025
  • Built In Best Places to Work, 2022 + 2023 + 2025
  • Fortune's Best Workplaces in Texas 2022 + 2023
  • Fortune's Best Workplaces in Financial Services and Insurance 2022 + 2023 + 2024

We value diversity at Bestow. The company will hire, recruit, and promote regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status, or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every team member.
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