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Remote It Support Engineer Jobs in Texas (NOW HIRING)

Exacta

IT Infrastructure & Systems Engineer

Austin, TX · Remote

Experience with remote infrastructure management and network security best practices * Ability to ... Ready to assist our company's staff with escalation support via a ticketing system * Willingness to ...

Obsidian Security

Senior Support Engineer

Dallas, TX · On-site +1

Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer ... This role sits at the technical center of how we deliver support. It has two mandates. First, you ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

... technologies Required Qualifications * Bachelor's degree in Computer Science, Information Systems ... We have physical offices in the US, Canada, Belgium, and the Netherlands and remote team members ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

$85K/mo

... technologies Required Qualifications * Bachelor\'s degree in Computer Science, Information Systems ... We have physical offices in the US, Canada, Belgium, and the Netherlands and remote team members ...

HiddenLayer

Technical Support Engineer

Austin, TX · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer ... HiddenLayer protects the world's most valuable technologies from adversarial AI attacks. We were ...

Centerbase

Head of IT

Dallas, TX · Remote

$180K/yr

Remote - USA Reporting To: Chief Technology Officer Compensation: $160,000 - $180,000 / year ... Partner with Engineering and DevOps on operational readiness and the platform-vs-product ...

MaloneBailey LLP

IT Manager

Houston, TX · On-site +1

$92K - $112K/yr

Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems ... Strong technical knowledge of remote access technology, including Citrix XenApp, Microsoft Terminal ...

Gigapower

Embedded AI Engineer - IT

Dallas, TX · On-site +1

Virtual (Remote) Position Type: PW Who We Are Gigapower is building next-generation fiber broadband ... Uses data, analytics, and AI to support operational decisions and performance improvements. • ...

New

Kyndryl

$63K - $114K/yr

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology ... Collect, validate, and analyze customer-reported information, logs, traces, configuration details ...

New

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Showing results 21-40

All JobsIt Support Engineer JobsRemote It Support Engineer JobsRemote It Support Engineer Jobs in Texas

Remote It Support Engineer information

See Texas salary details

$15

$37

$63

How much do remote it support engineer jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote it support engineer in Texas is $37.15, according to ZipRecruiter salary data. Most workers in this role earn between $27.55 and $43.46 per hour, depending on experience, location, and employer.

How does a remote IT support engineer typically collaborate with on-site teams to resolve technical issues?

As a Remote IT Support Engineer, you'll frequently coordinate with on-site teams through communication tools like email, chat, and video calls to troubleshoot and resolve technical issues. You may guide staff step-by-step to perform physical checks or hardware resets that you cannot do remotely. Effective documentation and clear communication are essential, as you often rely on local team members to provide essential context or perform hands-on actions. Building strong working relationships and maintaining proactive communication with on-site colleagues helps ensure quick and accurate resolutions.

What is the difference between Remote It Support Engineer vs Remote Network Support Specialist?

AspectRemote It Support EngineerRemote Network Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentHelpdesk, technical support, troubleshooting end-user devicesNetwork infrastructure, routers, switches, network security
Industry UsageIT service providers, corporate IT departments, tech supportTelecommunications, enterprise networks, data centers

The Remote It Support Engineer primarily handles end-user device issues and software troubleshooting, while the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work remotely within IT or telecom industries. The main difference lies in their technical focus: end-user support versus network infrastructure management.

What are the key skills and qualifications needed to thrive as a remote IT support engineer?

To thrive as a Remote IT Support Engineer, you need a solid understanding of computer systems, networks, troubleshooting methodologies, and typically a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is essential for resolving issues efficiently. Strong communication, problem-solving abilities, and patience are important soft skills to effectively assist users and manage technical challenges remotely. These skills and qualities are crucial for delivering prompt, reliable, and user-friendly technical support in a distributed work environment.

What is a remote IT support engineer?

A Remote IT Support Engineer is a technology professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They help resolve hardware, software, and network issues by communicating through phone, email, or remote desktop tools. This role often includes tasks such as installing software updates, diagnosing connectivity problems, and guiding users through technical processes. Remote IT Support Engineers play a crucial role in maintaining the smooth operation of an organization's IT infrastructure without being physically present.

What are the most commonly searched types of It Support Engineer jobs in Texas?

The most popular types of It Support Engineer jobs in Texas are:

What cities in Texas are hiring for Remote It Support Engineer jobs?

Cities in Texas with the most Remote It Support Engineer job openings:

Remote It Support Engineer jobs near you
Infographic showing various Remote It Support Engineer job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $77,262 per year, or $37.1 per hour.

IT Infrastructure & Systems Engineer

Churchill Downs Incorporated

Austin, TX • Remote

Full-time

Re-posted 6 days ago

Job description

At Exacta Systems, we're not just shaping the future of gaming-we're redefining it. As a leader in historical horse racing (HHR) technology, we create cutting-edge gaming solutions that power thrilling player experiences nationwide. Now part of the Churchill Downs family, we're backed by a storied legacy of excellence in racing and gaming. This new chapter brings exciting opportunities for growth, stability, innovation, and impact. If you're looking for a career where technology meets tradition and where your ideas drive the future, let's explore the possibilities together!

JOB SUMMARY

We are seeking an experienced IT Infrastructure and Systems Engineer with a strong background in Linux (Ubuntu), server virtualization, and remote server/network management. This role requires hands-on expertise in configuring and maintaining IT infrastructure, troubleshooting complex system issues, and implementing new technologies.

This is a highly technical, hands-on position-not an entry-level role or a developer position. The ideal candidate thrives in an environment where they must learn new technologies independently, analyze them, document findings, and present recommendations to management. This position will sit in our Austin, Texas HQ and be able to travel to installs and upgrades as needed.

If you're the kind of person who gets excited about troubleshooting a tough network issue, enjoys learning cutting-edge IT solutions just because it's fun, and takes pride in making systems run better than ever, you'll fit right in. We're looking for someone who shares our passion for tech, curiosity for the unknown, and drive to constantly improve. If that sounds like you, we can't wait to meet you!

ESSENTIAL DUTIES AND RESPONSIBILITIES

Key Responsibilities:

  • Linux (Ubuntu) Administration - Install, configure, and maintain Ubuntu-based servers, ensuring security and performance. We would love to see what other distros you love as well!
  • Server Virtualization - Manage and maintain virtualized environments, including provisioning and optimizing VM resources
  • Network & Server Management - Monitor, troubleshoot, and configure servers, NAS systems, and network devices remotely
  • Device Configuration - Create, modify, and deploy device configurations across various networking and IT systems
  • Technical Exploration - Analyze new technologies, test them, document findings, and provide recommendations
  • International & Domestic Travel - Be available for travel (occasionally on short notice of 12 to 24 hours)
REQUIRED SKILLS AND ABILITIES

Required Qualifications:

  • 5+ years of hands-on experience in system administration and network administration
  • Strong troubleshooting and problem-solving skills in complex IT environments
  • Experience with remote infrastructure management and network security best practices
  • Ability to independently research, test, and document new technologies
  • Ready to assist our company's staff with escalation support via a ticketing system
  • Willingness to travel both nationally and internationally on short notice (Very rarely but sometimes 12-24 hours notice). Some trips will require a week or more away from home.

Preferred Skills:

  • Monitoring via SNMP/SSH/WMI
  • Fortinet Firewalls - Configuration and management
  • AWS/Azure Cloud Services - Infrastructure setup and maintenance
  • Docker - Deploying, maintaining, automated updates and deployments
  • Cisco/Aruba Network devices - maintaining, upgrading, remote deployments
  • Ansible - Automation for IT infrastructure
  • SSO & Authentication Systems - SAML, RADIUS, OIDC (Okta)
  • DNS - Managing public & private DNS infrastructures
  • GitHub & VSCode - Version control and basic scripting
  • Wireshark - Network packet analysis
  • LogicMonitor - Infrastructure monitoring and custom sensor creation
  • Zero Trust Security - Implementation and best practices
  • Scripting - Automation via Bash, PowerShell, Ansible, etc.
EDUCATION AND EXPERIENCE
PHYSICAL REQUIREMENTS & WORKING CONDITIONS

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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