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Application Support Engineer Jobs in Ohio (NOW HIRING)

Skynet Innovations

Support Engineer II

Dayton, OH · On-site

Support Engineer II Company: Skynet Innovations Location: Dayton, OH (Hybrid) About the Role ... Interested applicants should click to submit their resume and application above. Please be advised ...

LayerCake

Support Engineer II

Dayton, OH · On-site

Support Engineer II Company: Skynet Innovations Location: Dayton, OH (Hybrid) About the Role ... Interested applicants should click to submit their resume and application above. Please be advised ...

LayerCake Technologies

Support Engineer II

Dayton, OH · On-site

Description Support Engineer II Company: Skynet Innovations Location: Dayton, OH (Hybrid) About the ... Interested applicants should click to submit their resume and application above. Please be advised ...

KEYENCE

Field Application Engineer '27

Blue Ash, OH · On-site +1

$53K - $80K/yr

The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...

KEYENCE

Field Application Engineer '27

Columbus, OH · On-site +1

$53K - $80K/yr

The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...

Milacron

Technical Sales Support Engineer

Batavia, OH · On-site

... engineering, proposal development, and cross-functional coordination to support both new machine ... Support full sales cycle activities including application reviews, proposal prep, and post-sale ...

Forhyre

OH · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Getinge

Systems Support Engineer I

Streetsboro, OH

$63K - $69K/yr

You just found it. Job Overview The System Support Engineer - Level 1 provides frontline technical ... Demonstrated strong computer, application, and network troubleshooting skills Required Knowledge ...

Getinge

Systems Support Engineer I

Streetsboro, OH · On-site

$63K - $69K/yr

You just found it. Job Overview The System Support Engineer - Level 1 provides frontline technical ... Demonstrated strong computer, application, and network troubleshooting skills Required Knowledge ...

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All JobsApplication Support Engineer JobsApplication Support Engineer Jobs in Ohio

Application Support Engineer information

See Ohio salary details

$17

$46

$69

How much do application support engineer jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for application support engineer in Ohio is $46.14, according to ZipRecruiter salary data. Most workers in this role earn between $36.78 and $53.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Application Support Engineer, and why are they important?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What are Application Support Engineers?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What are some common challenges faced by Application Support Engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.
What are the most commonly searched types of Application Support Engineer jobs in Ohio? The most popular types of Application Support Engineer jobs in Ohio are:
What are popular job titles related to Application Support Engineer jobs in Ohio? For Application Support Engineer jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Application Support Engineer jobs in Ohio look for? The top searched job categories for Application Support Engineer jobs in Ohio are:
What cities in Ohio are hiring for Application Support Engineer jobs? Cities in Ohio with the most Application Support Engineer job openings:
Application Support Engineer jobs near you
Infographic showing various Application Support Engineer job openings in Ohio as of July 2026, with employment types broken down into 75% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $95,973 per year, or $46.1 per hour.
Support Engineer II

Support Engineer II

Skynet Innovations

Dayton, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Support Engineer II
Company: Skynet Innovations
Location: Dayton, OH (Hybrid)
About the Role:
Skynet Innovations is seeking a Support Engineer II to provide intermediate technical support for our clients. This role involves handling support primarily by phone and ticketing system, with onsite assignments as needed. You will follow documented procedures, monitor incoming requests, and ensure service levels are met for both tickets and phone calls.
Responsibilities:
  • Document all activities, projects, and tickets daily in the ticketing system.
  • Handoff and document in-progress tickets before the end of each shift.
  • Monitor ticket gateway and designated queues.
  • Escalate issues according to IT Glue documentation.
  • Resolve escalations from Level I team as assigned.
  • Create or update IT Glue articles with new customer findings.
  • Assist with ISP and vendor calls for downed services.
  • Build client rapport during onsite assignments (in-person troubleshooting, walkthroughs, client interaction).
  • Travel up to 25-50% when assigned.

Expectations:
  • Maintain established SLA requirements for calls and tickets.
  • Maintain customer satisfaction (CSAT) scores as defined by manager.
  • Submit weekly timesheets by end of shift Friday.
  • Work and document established billable hours each week.
  • Be available for on-call weeks and during company-wide outage responses.
  • Meet annual goals and objectives set in HRIS with quarterly reviews.

Technical Proficiencies:
  • Ticketing software: Incident management and time tracking.
  • Remote support: Running scripts and pushing approved actions.
  • Active Directory: Strong knowledge of domain controllers, group policy, and security groups.
  • Virtualization: Strong knowledge of VMware/Hyper-V for incident and operational support.
  • Microsoft Windows/Servers: Strong knowledge in patching, maintenance, differentiating physical/virtual servers, and adding drivers to print servers.
  • Networking: Strong troubleshooting skills (DHCP, DNS), identifying VLAN and ISP circuit issues.
  • Strong knowledge of AzureAD and Microsoft 365.
  • Microsoft Servers and network equipment: Installation, troubleshooting, and training.
  • Proficiency with central repository for project documentation.
  • Strong understanding of technical infrastructure (servers, networks, applications) for client assignments.
  • Software as assigned.

Physical Requirements:
  • Ability to handle equipment, talk, hear, read, write, and interpret documents.
  • Occasionally lift and move objects up to 25 pounds (with or without reasonable accommodations).

Why Join Skynet?
Skynet Innovations, a Blue Alliance company, is a trusted managed services provider (MSP) supporting manufacturing, logistics, and municipal organizations with critical IT operations. Since 2008, we've helped clients make smart, high-impact technology investments, backed by consistent, expert support from teams they know and trust. Our pod-based staffing model ensures clients receive reliable service from people who understand their environment. It's a personalized approach that delivers long-term value and measurable outcomes. We've always believed small businesses deserve enterprise-level solutions, and that belief starts with our team. We hire for passion and cultural fit, then invest in growth. As a fully remote company from the start, we've built a strong, connected culture where people support each other, stay accountable, and thrive together.
Benefits:
  • 9 paid holidays; 6 mandated holidays, 3 floating holidays
  • 401K Retirement with matching contributions
  • Excellent medical, vision, and dental insurance
  • Life insurance and disability insurance
  • Unlimited weeks PTO
  • Eligible for PTO, 401k, benefits, you are a full-time employee

Top Reasons our Employees Love Being Part of the Blue Alliance Family:
  1. Entrepreneurial Culture
  2. Fast-paced Flow, with a Variety of Projects
  3. Collaborative Work Environment
  4. Training & Certifications
  5. Career Growth Opportunities

Ready for the next step?
The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should click to submit their resume and application above.
Please be advised we, Skynet Innovations, participate in E-Verify.

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