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Answering Service Operator Jobs in Arizona (NOW HIRING)

Dental Care Alliance

Patient Service Representative

Chandler, AZ · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... operating team-based environment. We take pride in providing comprehensive, personalized care in ... Answering Telephones * Scheduling Appointments * Maintaining Appointment Book * Confirming ...

Dental Care Alliance

Patient Service Representative

Gilbert, AZ · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... operating team-based environment. We take pride in providing comprehensive, personalized care in ... Answering Telephones * Scheduling Appointments * Maintaining Appointment Book * Confirming ...

Dental Care Alliance

Patient Service Representative

Gilbert, AZ · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... operating team-based environment. We take pride in providing comprehensive, personalized care in ... Answering Telephones * Scheduling Appointments * Maintaining Appointment Book * Confirming ...

Dental Care Alliance

Patient Service Representative

Gilbert, AZ · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... operating team-based environment. We take pride in providing comprehensive, personalized care in ... Answering Telephones * Scheduling Appointments * Maintaining Appointment Book * Confirming ...

Dental Care Alliance

Patient Service Representative

Chandler, AZ · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... operating team-based environment. We take pride in providing comprehensive, personalized care in ... Answering Telephones * Scheduling Appointments * Maintaining Appointment Book * Confirming ...

Jackson Veterinary Services

Be Seen First

Veterinary Customer Service & Support Team Member

Sierra Vista, AZ · On-site

$15.50 - $16.25/hr

  • Retirement

  • PTO

Responsibilities include greeting clients, scheduling appointments, answering multi-line phones ... Company Description Jackson Veterinary Services is a locally owned and operated business that seeks ...

Jackson Veterinary Services

Be Seen First

Veterinary Customer Service & Support Team Member

Sierra Vista, AZ · On-site

$15.50 - $16.25/hr

  • Retirement

  • PTO

Responsibilities include greeting clients, scheduling appointments, answering multi-line phones ... Company Description Jackson Veterinary Services is a locally owned and operated business that seeks ...

Redirect Health

Customer Service Representative

Phoenix, AZ

$16.67 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About This Role Member Experience Operator exists to make sure our members feel supported, heard ... Promptly answering incoming calls and texts, managing appointments, and documenting member ...

Global Enterprise Technologies

Service Technician

Tucson, AZ

$32.57 - $34.39/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Service Technician Tucson, AZ Job Summary GETNA Service Technicians provide field service support ... answering questions; providing feedback. Contributes ideas to improving operating instructions to ...

GET Group

Service Technician

Tucson, AZ · On-site

$32.57 - $34.39/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Service Technician Tucson, AZ Job Summary GETNA Service Technicians provide field service support ... answering questions; providing feedback. • Contributes ideas to improving operating instructions ...

Global Enterprise Technologies

Service Technician

Tucson, AZ · On-site

$32.57 - $34.39/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Service Technician Tucson, AZ Job Summary GETNA Service Technicians provide field service support ... answering questions; providing feedback. * Contributes ideas to improving operating instructions to ...

Redirect Health

Customer Service Representative

Phoenix, AZ · On-site

$16.67 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Member Experience Operator Healthcare shouldn't be something you worry about when taking care of ... Promptly answering incoming calls and texts, managing appointments, and documenting member ...

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Showing results 21-40

All JobsAnswering Service Operator JobsAnswering Service Operator Jobs in Arizona

Answering Service Operator information

See Arizona salary details

$11

$13

$15

How much do answering service operator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for answering service operator in Arizona is $13.44, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $14.33 per hour, depending on experience, location, and employer.

What is an answering service operator?

An answering service operator is a professional who answers phone calls on behalf of businesses or individuals, often outside of regular business hours. They handle messages, provide information, transfer calls, and sometimes schedule appointments or offer basic customer support. Operators are trained to follow specific protocols and scripts based on the client's needs, ensuring that callers receive courteous and accurate assistance. This role is essential for businesses that want to maintain 24/7 availability without having in-house staff at all times.

What is the average pay for answering service operators?

The average pay for answering service operators typically ranges from $10 to $15 per hour, depending on experience, location, and the employer. Some positions may offer additional benefits or shift differentials for night or weekend work.

What is the difference between Answering Service Operator vs Customer Service Representative?

AspectAnswering Service OperatorCustomer Service Representative
CredentialsTypically no formal certifications requiredOften requires customer service or communication training
Work EnvironmentCall centers, remote or office settingsRetail, call centers, office settings
Employer & IndustryAnswering service companies, healthcare, emergency servicesRetail, tech, finance, healthcare
Search & Comparison IntentFocus on call handling, message taking, emergency responseFocus on customer interaction, issue resolution

Answering Service Operators primarily handle incoming calls, take messages, and may respond to emergencies, often working in call centers or remote setups. Customer Service Representatives engage directly with customers to resolve issues, provide product information, and support sales. While both roles involve communication skills, Answering Service Operators focus more on call management and message accuracy, whereas Customer Service Representatives emphasize customer interaction and problem-solving.

What are some common challenges answering service operators face and how can they be managed?

Answering Service Operators often handle high call volumes and must quickly adapt to various client industries, which can be challenging. Managing stress, maintaining professionalism, and ensuring accurate message delivery are key aspects of the role. Many operators find it helpful to develop strong multitasking and active listening skills, as well as to stay organized through digital tools provided by their employer. Regular feedback from supervisors and collaboration with team members also support continuous improvement and job satisfaction.

What does an answering service operator do?

Answering service operators handle inbound calls for their clients, either through a switchboard or in a call center. As an answering service operator, your job duties include courteously greeting callers, determining the reason for their call, and answering questions or directing their requests to a different department as necessary. Some answering service operators oversee multiple phone lines, so being organized and able to multitask is required. You must also keep a log of the calls in a spreadsheet or database, entering notes and contact information about the call. You sometimes need to take further action, such as contacting a supervisor to resolve difficult situations. Answering service operators may work during regular business hours, or they may receive calls and take messages after-hours.

What are the key skills and qualifications needed to thrive as an answering service operator, and why are they important?

To thrive as an Answering Service Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with multi-line phone systems and call center software is typically required. Strong interpersonal skills, patience, and attention to detail help operators handle a variety of callers and situations effectively. These skills ensure efficient, accurate message delivery and provide a positive experience for both callers and clients.
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Answering Service Operator jobs near you
Infographic showing various Answering Service Operator job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $27,956 per year, or $13.4 per hour.

Patient Service Representative

Dental Care Alliance

Chandler, AZ • On-site

$20 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Job description

Overview
Lakeview Dental Center is looking for a Patient Service Representative in Chandler, Arizona, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.
Position Overview:
This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.
What we offer:
  • Pay: min$20.00 to max$25.00 per hour
  • Health, dental, and vision insurance (individual and family coverage)
  • Life insurance and disability benefits
  • 401(k) plan
  • Team-oriented work environment with access to modern dental technology
How to Apply:
If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.
Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!
Responsibilities
  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voicemail on a daily basis
  • Maintain a clean and friendly waiting area for patients
Qualifications
Qualifications:
  • Experience working in a dental, medical, or other health-care office, preferred
  • Knowledge of insurance plans (HMO/PPO), is a plus
  • Experience answering telephone
  • Must have exceptional customer service skills

Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.

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