Administrative Jobs in Springfield, MA (NOW HIRING)

Customer Success Coordinator
No Call Center Experience Required | Paid Training | Career Growth Available
Hartford, CT Area
$22.75/hour
Monday-Friday | 8:30 AM - 5:00 PM
✅ 6-Month Contract-to-Hire
Join a rapidly expanding company in the environmental services, recycling, and sustainability industry, one of the fastest-growing sectors in the country. As businesses continue investing in sustainability initiatives and environmental solutions, this organization continues to expand throughout the Northeast, creating new opportunities for employees to grow their careers.
This is an excellent opportunity for candidates looking to transition from retail, hospitality, banking, customer service, or administrative roles into a professional office environment with a company known for developing and promoting its people.
The best part? You don't need previous call center experience to be successful.
Why People Join
✅ No call center experience required
✅ Paid training provided
✅ Contract-to-hire opportunity with long-term stability
✅ Promote-from-within culture
✅ Growing organization with continued expansion
✅ Consistent Monday-Friday schedule
About the Role
As a Customer Success Coordinator, you will serve as the primary point of contact for customers, helping resolve questions, process service requests, and deliver an outstanding customer experience.
You will work closely with multiple departments to ensure customers receive timely support while gaining valuable experience within a growing organization.

• Answer inbound customer calls and inquiries
• Assist customers with account information, scheduling, and service requests
• Research and resolve billing inquiries and account concerns
• Enter and maintain customer information accurately within company systems
• Document customer interactions and service updates
• Coordinate with internal teams to resolve customer issues
• Follow up on open customer requests
• Provide professional, friendly, and solution-oriented service
• Manage multiple priorities in a fast-paced environment

What We're Looking For
Qualifications

• High School Diploma or equivalent
• 1+ year of experience in customer service, administrative support, retail, hospitality, banking, or a related field
• Strong communication skills and professional phone presence
• Excellent organizational and problem-solving abilities
• Ability to learn new systems and technology quickly

Career Growth Opportunity
This organization is committed to developing talent and promoting from within. Many leaders within the customer service department started in entry-level positions and advanced into leadership roles through strong performance and dedication.
If you're looking for a company where your work is recognized and your career can grow, this is an opportunity worth exploring.
Job Type & Location
This is a Contract to Hire position based out of Enfield, CT.
Pay and Benefits
The pay range for this position is $22.75 - $22.75/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Enfield,CT.
Application Deadline
This position is anticipated to close on Sep 7, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.