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Administrative Jobs in Rochester, NY (NOW HIRING)

Administrative Receptionist Position Summary The Administrative Receptionist serves as the first point of contact for residents, applicants, visitors, and vendors. This position provides ...

Administrative Assistant - Adult Care Facility We are hiring an organized, dependable Administrative Assistant to support our leadership team and ensure efficient office operations. Job Summary: The ...

We are looking for a detail-oriented Administrative Assistant to support daily office operations in Rochester, New York. This Contract position is ideal for someone who communicates professionally ...

The Operations Administrator provides dedicated administrative, operational, and compliance support at site level to enable Site Managers to focus on strategic leadership, safety performance, client ...

Administrative Coordinator This role is part of our Purina Animal Nutrition business helping our network of local cooperatives, independent dealers and other large retailers serve producers, and ...

Administrative Coordinator This role is part of our Purina Animal Nutrition business helping our network of local cooperatives, independent dealers and other large retailers serve producers, and ...

Job Title Administrative Assistant with Easterseals New York (ESNY) in Rochester As Administrative Assistant with Easterseals New York (ESNY) in Rochester, you will report to the Regional Director ...

We are currently looking for a Administrative Assistant to support the Operations/Finance Department and take care of other general administration needs for the office. If you want to join a team ...

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Administrative information

See Rochester, NY salary details

$11

$21

$32

How much do administrative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for administrative in Rochester, NY is $21.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.79 per hour, depending on experience, location, and employer.

What does an administrative job consist of?

An administrative job involves managing office tasks such as organizing files, scheduling appointments, handling correspondence, and supporting other staff members. It often requires skills in communication, organization, and proficiency with office software like Microsoft Office or Google Workspace.

What are the top 3 skills of an administrative assistant?

The top three skills of an administrative assistant are strong organizational and time management abilities, excellent communication skills, and proficiency with office software such as Microsoft Office or Google Workspace. These skills enable them to handle scheduling, correspondence, and administrative tasks efficiently in a professional environment.

What are administrative jobs?

Administrative jobs refer to roles that support the day-to-day operations of an organization. These positions typically involve tasks such as managing schedules, handling correspondence, organizing files, and coordinating meetings or events. Administrative professionals often serve as the backbone of an office, ensuring smooth communication and efficient workflow. Common job titles in this field include administrative assistant, office manager, and executive assistant.

What is the difference between Administrative vs Customer Service Representative?

AspectAdministrativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require administrative certificationsHigh school diploma; customer service training often preferred
Work EnvironmentOffice settings, administrative departmentsCall centers, retail, service desks
Employer & Industry UsageBusinesses, government agencies, nonprofitsRetail, telecommunications, hospitality
Common Search & ComparisonAdministrative vs Customer Service Representative

While both roles involve interaction with clients or colleagues, Administrative professionals focus on managing office operations, scheduling, and documentation. Customer Service Representatives primarily handle customer inquiries, complaints, and support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are some common challenges faced by administrative professionals, and how can they be effectively managed?

Administrative professionals often juggle multiple tasks simultaneously, such as managing schedules, handling correspondence, and coordinating meetings. One common challenge is prioritizing urgent requests while maintaining accuracy and efficiency. Effective time management, clear communication with team members, and proficiency with office technologies are essential strategies for overcoming these challenges. Additionally, regularly updating organizational systems and proactively seeking feedback can help administrative professionals stay ahead in fast-paced environments.

What are good paying administrative jobs?

Good paying administrative jobs include roles such as executive assistants, office managers, and administrative directors, which often offer higher salaries due to increased responsibilities and experience requirements. Salaries can vary based on industry, location, and level of experience, with senior positions typically earning six-figure incomes. Skills in project management, advanced software proficiency, and leadership can enhance earning potential in administrative careers.

What are the key skills and qualifications needed to thrive as an Administrative Professional, and why are they important?

To thrive as an Administrative Professional, you need strong organizational, time management, and multitasking abilities, often supported by a high school diploma or associate’s degree. Familiarity with office software such as Microsoft Office Suite, scheduling systems, and basic bookkeeping tools is typically required. Excellent communication, problem-solving, and attention to detail set top performers apart. These skills ensure smooth office operations, efficient workflow, and effective support for teams and leadership.

What are considered administrative jobs?

Administrative jobs involve managing office operations, supporting staff, and handling tasks such as scheduling, correspondence, data entry, and record keeping. Common roles include administrative assistants, receptionists, office managers, and executive assistants, often requiring skills in organization, communication, and proficiency with office software like Microsoft Office or Google Workspace.

What Are Administrative Jobs?

Administrative jobs are positions that provide support to the staff of a company or organization. The responsibilities of administrative jobs vary, depending on the company and industry, but typical responsibilities include managing office supply inventory, client support, record-keeping, and general assistance. Common administrative jobs include administrative assistants, executive assistants, legal secretary, medical secretary, information clerk, support assistant, support specialist, office manager, bookkeeper, and programs coordinator. Administrative jobs exist in most corporate departments, such as billing, accounting, finance, office or facilities management, records management, mail, and reception.

What are the most commonly searched types of Administrative jobs in Rochester, NY? The most popular types of Administrative jobs in Rochester, NY are:
What job categories do people searching Administrative jobs in Rochester, NY look for? The top searched job categories for Administrative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Administrative jobs? Cities near Rochester, NY with the most Administrative job openings:
Infographic showing various Administrative job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $43,747 per year, or $21 per hour.

Administrative Assistant

SHM LLC

Rochester, NY • On-site

$19/hr

Full-time

Posted 9 days ago


Job description

Administrative Receptionist

Position Summary

The Administrative Receptionist serves as the first point of contact for residents, applicants, visitors, and vendors. This position provides administrative and customer service support to the Property Manager and site team to ensure efficient day-to-day operations of the community. The Administrative Receptionist assists with resident communications, document processing, rent collections, compliance support, and general office administration while maintaining a professional and welcoming office environment.

Essential Duties and Responsibilities

Resident Relations & Customer Service

  • Greet residents, applicants, vendors, and visitors in a professional and courteous manner.
  • Answer office inquiries.

  • Assist residents with general questions regarding their accounts, rent payments, and community policies.
  • Review resident ledgers and explain account balances, charges, and payment activity.
  • Handle routine resident concerns and complaints, escalating complex issues to management.
  • Prepare and issue simple lease violations and resident notices as directed by management.
  • Schedule appointments and meetings between residents and the Property Manager.

Administrative Support


  • Prepare and distribute resident correspondence, notices, and community communications.
  • Process outgoing mail and coordinate mass mailings.


Occupancy & Compliance Support

  • Accept housing applications and assist applicants with the application process.
  • Process landlord verification requests and landlord statements.
  • Assist with reasonable accommodation requests and maintain supporting documentation.
  • Support compliance and occupancy functions through document collection and communicating to the manager.

  • Track and maintain required resident documentation as directed by management.

Rent Collection & Financial Support

  • Accept resident rental payments in accordance with company policies.
  • Issue receipts and maintain payment documentation.
  • Assist residents with payment-related questions and account inquiries.


Maintenance Coordination

  • Receive resident maintenance requests and enter work orders into the property management system.
  • Assist with communication between residents and the maintenance team.

Qualifications

  • High School Diploma or GED required.
  • Previous administrative, receptionist, customer service, or property management experience preferred.
  • Affordable housing experience (LIHTC, HUD, Section 8, PBV, or similar programs) preferred.
  • Strong customer service and interpersonal skills.
  • Excellent organizational and time management abilities.
  • Proficiency with Microsoft Office, including Outlook, Word, and Excel.
  • Ability to maintain confidentiality and handle sensitive resident information.
  • Strong written and verbal communication skills.

Knowledge, Skills, and Abilities

  • Ability to interact professionally with residents, vendors, housing agencies, and team members.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to maintain accurate records and complete administrative tasks with attention to detail.
  • Ability to resolve routine resident concerns while exercising sound judgment regarding escalation.
  • Commitment to providing exceptional customer service and supporting the mission of affordable housing.

Physical Requirements

  • Ability to sit, stand, walk, and perform routine office duties throughout the workday.
  • Ability to occasionally lift and carry office supplies and files up to 25 pounds.

Reporting Relationship

Reports directly to the Property Manager.