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Administrative Jobs in Rochester, NY (NOW HIRING)

pcscco

Administrative Assistant

Rochester, NY · On-site

$17.75 - $24/hr

Administrative assistant, operations JOB SUMMARY The Administrative Assistant for Operations is responsible for providing administrative and operational support to Care Coordination and Support ...

pcscco

Administrative Assistant

Rochester, NY · On-site

$17.75 - $24/hr

Administrative assistant, operations JOB SUMMARY The Administrative Assistant for Operations is responsible for providing administrative and operational support to Care Coordination and Support ...

Cirrus Manor

Administrative Assistant

Rochester, NY

$22 - $25/hr

Administrative Assistant - Adult Care Facility We are hiring an organized, dependable Administrative Assistant to support our leadership team and ensure efficient office operations. Job Summary: The ...

Robert Half

Administrative Assistant

Rochester, NY · On-site

$19 - $22/hr

We are looking for a detail-oriented Administrative Assistant to support daily office operations in Rochester, New York. This contract opportunity with permanent potential is ideal for someone who ...

FLACRA

Administrative Assistant

Newark, NY · On-site

$16.50 - $16.90/hr

The Outpatient Administrative Assistant provides essential support to the Manager of the Outpatient Clinic, ensuring smooth daily operations and excellent client service. This role is integral to the ...

FLACRA

Administrative Assistant

Farmington, NY · On-site

$16.50 - $16.90/hr

In accordance with the organization's mission, vision and values, the Outpatient Administrative Assistant is responsible for assisting and supporting the Manager of the Outpatient Clinic. The ...

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All JobsAdministrative JobsAdministrative Jobs in Rochester, NY

Administrative information

See Rochester, NY salary details

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How much do administrative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for administrative in Rochester, NY is $21.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.79 per hour, depending on experience, location, and employer.

What are administrative jobs?

Administrative jobs refer to roles that support the day-to-day operations of an organization. These positions typically involve tasks such as managing schedules, handling correspondence, organizing files, and coordinating meetings or events. Administrative professionals often serve as the backbone of an office, ensuring smooth communication and efficient workflow. Common job titles in this field include administrative assistant, office manager, and executive assistant.

What are administrative jobs?

Administrative jobs are positions that provide support to the staff of a company or organization. The responsibilities of administrative jobs vary, depending on the company and industry, but typical responsibilities include managing office supply inventory, client support, record-keeping, and general assistance. Common administrative jobs include administrative assistants, executive assistants, legal secretary, medical secretary, information clerk, support assistant, support specialist, office manager, bookkeeper, and programs coordinator. Administrative jobs exist in most corporate departments, such as billing, accounting, finance, office or facilities management, records management, mail, and reception.

What are some common challenges faced by administrative professionals, and how can they be effectively managed?

Administrative professionals often juggle multiple tasks simultaneously, such as managing schedules, handling correspondence, and coordinating meetings. One common challenge is prioritizing urgent requests while maintaining accuracy and efficiency. Effective time management, clear communication with team members, and proficiency with office technologies are essential strategies for overcoming these challenges. Additionally, regularly updating organizational systems and proactively seeking feedback can help administrative professionals stay ahead in fast-paced environments.

What is the difference between Administrative vs Customer Service Representative?

AspectAdministrativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require administrative certificationsHigh school diploma; customer service training often preferred
Work EnvironmentOffice settings, administrative departmentsCall centers, retail, service desks
Employer & Industry UsageBusinesses, government agencies, nonprofitsRetail, telecommunications, hospitality
Common Search & ComparisonAdministrative vs Customer Service Representative

While both roles involve interaction with clients or colleagues, Administrative professionals focus on managing office operations, scheduling, and documentation. Customer Service Representatives primarily handle customer inquiries, complaints, and support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

More about Administrative jobs

What are the most commonly searched types of Administrative jobs in Rochester, NY?

The most popular types of Administrative jobs in Rochester, NY are:

What are popular job titles related to Administrative jobs in Rochester, NY?

For Administrative jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Administrative jobs in Rochester, NY look for?

The top searched job categories for Administrative jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Administrative jobs?

Cities near Rochester, NY with the most Administrative job openings:

Administrative jobs near you
Infographic showing various Administrative job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,747 per year, or $21 per hour.

Administrative Assistant

Rochester, NY • On-site

pcscco
See more jobs at pcsccoexternal

$17.75 - $24/hr

Full-time

Re-posted 18 days ago

Job description

Administrative assistant, operations

JOB SUMMARY

The Administrative Assistant for Operations is responsible for providing administrative and operational support to Care Coordination and Support Department team members through management of office operations, document processing, records management, mail coordination, customer service, and administrative workflows.

ESSENTIAL FUNCTIONS

  • Complete program-related typing, copying, data entry, and other administrative tasks, including preparation of letters, correspondence, records, reports, and confidential documentation.
  • Upon notification within the Single Point of Contact (SPOC), distribute Life Plans to individuals supported and their representatives in accordance with organizational policies and procedures using the method identified by the Care Coordinator (mail, email, or other approved methods).
  • Receive and process returned Life Plan signatures through mail and electronic communication in accordance with established procedures.
  • Distribute, upload, and organize supporting documentation within the Electronic Medical Record (EMR) while appropriately notifying necessary parties and maintaining accurate records.
  • Maintain department trackers, spreadsheets, databases, and other tools used to support operational workflows and monitor completion of assigned tasks.
  • Upload and submit required documentation to statewide databases, authorization systems, and regulatory platforms, including CAS/CANS Assessments and other required records.
  • Complete administrative tasks associated with new enrollments, including distribution and processing of required documents such as Welcome Letters, Notices of Decision (NOD), and other enrollment materials.
  • Assist with internal and external audit activities, including document retrieval, distribution, uploading, tracking, and follow-up activities related to audit findings and corrective actions.
  • Receive, process, sort, scan, distribute, and maintain incoming mail, documentation, and records in accordance with organizational procedures, records retention requirements, and confidentiality standards.
  • Support records management activities, including document scanning, filing, archival, retention, and destruction in accordance with organizational policies and regulatory requirements.
  • Serve as a professional and responsive point of contact for team members, providers, individuals supported, families, and external stakeholders by responding to routine inquiries and routing concerns to appropriate staff.
  • Monitor assigned work queues and administrative tasks, prioritize workload appropriately, and escalate barriers that may impact service delivery or compliance.
  • Utilize organizational systems and technology, including Microsoft 365 applications, SharePoint, EMR platforms, electronic filing systems, and other administrative software to support daily operations.
  • Participate in workflow standardization, and process improvement initiatives designed to improve efficiency, consistency, and service quality.
  • Maintain confidentiality of protected health information and other sensitive organizational information in accordance with agency policies and applicable regulations.
  • Perform other duties as assigned.

 

OTHER DUTIES

  • Commits to a respectful, just, and supportive environment for all individuals and team members aligning with the organization’s commitment to inclusion and belonging.
  • Other duties as necessary or assigned.


KNOWLEDGE, SKILLS & ABILITIES

  • Ability to work independently, use available resources to solve problems, proactively approach professional responsibilities, and complete work in a timely manner.
  • Knowledge of Microsoft Word and Excel
  • Strong oral and written communication skills, and organizational skills
  • Ability to keep sensitive and privileged information confidential
  • Demonstrates cultural competence

EDUCATION & EXPERIENCE

  • High School Diploma/GED required.
  • Associates Degree, preferred.
  • Familiarity with I/DD provider agencies, OPWDD, or Health Homes, preferred.
  • Office Experience preferred
  • Experience creating and utilizing tracking systems in Excel preferred.
  • Must have access to reliable transportation and be willing to travel regularly within the service area

 

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