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Account Services Manager Jobs (NOW HIRING)

Service Account Manager

Denver, CO · On-site

$85K - $115K/yr

... services, including both HVAC and plumbing, for commercial and industrial clients. This role blends ... The Account Manager maintains ownership of their portfolio by using inspection findings ...

Service Account Manager

Duluth, MN · On-site

$63K - $94K/yr

Service Account Manager Build What's Next with Jamar For more than a century, Jamar has built its ... Identify opportunities to strengthen client relationships, expand services, and support account ...

Position Summary We are seeking a dynamic and customer-focused Service Account Manager to join our team. The ideal candidate will develop and maintain positive relationships within assigned customer ...

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Account Services Manager information

See salary details

$33.5K

$68.3K

$144.5K

How much do account services manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for account services manager in the United States is $68,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $81,500.00 per year, depending on experience, location, and employer.

What is the average salary for an account manager?

The average salary for an account services manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include performance bonuses and benefits, and strong communication and client management skills are essential for success in this position.

What does an Account Services Manager do?

An Account Services Manager is responsible for overseeing client accounts within a company, ensuring their needs are met and maintaining strong client relationships. They act as the primary point of contact between clients and the company, coordinating communication, resolving issues, and delivering solutions that align with client goals. Their role often involves managing a team, developing account strategies, and working closely with sales, marketing, and operations departments to ensure client satisfaction and account growth. Account Services Managers play a key role in retaining clients and identifying opportunities for upselling or additional services.

What jobs in the US pay 300,000 a year?

An Account Services Manager can earn $300,000 or more annually, especially with extensive experience, leadership responsibilities, and in high-demand industries like finance or technology. Such roles often require strong client management skills, strategic planning, and sometimes advanced certifications or a proven track record of revenue growth.

Is account management a high paying job?

Account Services Managers often earn above-average salaries compared to many other roles, especially with experience and industry specialization. Compensation can vary based on company size, location, and performance bonuses, with some earning six-figure incomes. Strong communication, negotiation skills, and industry knowledge can also influence earning potential.

What are the key skills and qualifications needed to thrive as an Account Services Manager, and why are they important?

To thrive as an Account Services Manager, you need strong account management experience, a background in business or marketing, and excellent organizational skills. Familiarity with CRM platforms like Salesforce, project management tools, and data analysis software is often required. Outstanding communication, problem-solving, and relationship-building abilities help you effectively collaborate with clients and internal teams. These skills are vital to ensure client satisfaction, efficient project delivery, and business growth.

What does an account service manager do?

An account services manager oversees client accounts, ensuring customer satisfaction and managing communication between clients and the company. They coordinate service delivery, resolve issues, and work to retain clients, often using CRM tools and maintaining strong relationships. The role typically requires strong communication skills and industry knowledge.

How does an Account Services Manager typically collaborate with other departments to ensure client satisfaction?

Account Services Managers work closely with teams such as sales, creative, and project management to deliver seamless client experiences. They act as the main point of contact for clients, facilitating clear communication between clients and internal teams to ensure that projects meet expectations and deadlines. Regularly, they participate in cross-functional meetings, relay client feedback, and coordinate resources to address any issues promptly. This collaborative approach helps build strong client relationships and ensures that deliverables align with client objectives.

What is the difference between Account Services Manager vs Account Executive?

AspectAccount Services ManagerAccount Executive
CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; experience in account managementUsually holds a bachelor’s degree; sales or marketing experience preferred
Work EnvironmentManages client accounts, coordinates with internal teams, focuses on client retentionFocuses on acquiring new clients, presenting products/services, and closing sales
Employer & Industry UsageCommon in marketing, advertising, and service industriesPrevalent in sales-driven sectors like advertising, tech, and consulting

While both roles involve client interaction, the Account Services Manager primarily maintains and nurtures existing client relationships, whereas the Account Executive focuses on acquiring new clients and generating sales. Understanding these differences helps in choosing the right career path or job search focus.

What cities are hiring for Account Services Manager jobs? Cities with the most Account Services Manager job openings:
What are the most commonly searched types of Account Services jobs? The most popular types of Account Services jobs are:
Who are the top companies hiring for Account Services Manager jobs? The top employers for Account Services Manager jobs are:
What states have the most Account Services Manager jobs? States with the most job openings for Account Services Manager jobs include:
What are popular job titles related to Account Services Manager jobs? For Account Services Manager jobs, the most frequently searched job titles are:
Infographic showing various Account Services Manager job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $68,281 per year, or $32.8 per hour.
Account Manager (Legal Services)

Account Manager (Legal Services)

RR Donnelley

Columbus, OH

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Shift: Mon - Fri 8am - 4pm 1st shift

Location: Hybrid in Columbus, OH 

The Account Manager is an operations leader who will communicate a vision for how we best serves our clients across single or multiple service offerings, and who empowers and enables their team to bring that vision to life.  The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives, and team growth and development.

(* denotes an “essential function”)

  • *Oversee contracted operation(s) to ensure needs of the contract and client are met while addressing needs of employees

  • *People Leadership – develop a highly functioning client team

    • *Responsible for full employee lifecycle of direct and indirect reports including, but not limited to interviewing and hiring; onboarding and induction; on-the-job training; professional learning, development, and growth; performance management including reviews and goal setting; talent management including succession planning for key roles; off-boarding management

    • *Ensure direct and indirect reports understand and are compliant with company and client policies, service level agreements (SLAs) and expected quality of work, utilizing corrective action when necessary

    • *Engage in regular and consistent communication with employees, hold regular team meetings and individual (1:1) meetings to ensure open lines of communication for company and client information, as well as to discuss clear expectations, performance and progress against goals and development

    • *Foster cross-training and a sense of team work to optimize client service delivery

  • Operational Leadership – ensure account meet or exceed client expectations

    • *Establish, execute, and sustain quality service delivery through standard operating procedures, account planning, and achieving agreed-upon metrics and goals to ensure client satisfaction and exceptional employee performance

    • *Ensure Engage is implemented and utilized by team according to best practices

    • *Understand how Engage operates, the data it requires and generates. 

    • *Utilize Engage output for client reporting at an expert level and use data to manage team, workflow, quality and individual performance

    • *Drive continuous improvement; keep client and manager informed of significant and potential issues, and communicate proposed solutions or processes that will avoid future or other potential issues; timely resolve issues escalated by the client

    • *Manage staffing and workflow volumes; use workflow management system to justify headcount based on work volumes and allocate staffing resources by shift or service line accordingly

  • Financial and Contractual Management

    • *Review monthly P&L and submit necessary changes to financial analyst

    • *Review all labor allocations; manage over-time and time-off to avoid non-billable charges 

    • *Create and distribute monthly invoice, ensuring it meets contractual requirements 

    • *Participate in the budget process; ensure all operational processes are managed to timeline and budget

  • Customer & Account Leadership – 

    • *Manage relationships with clients by ensuring a high level of customer satisfaction 

    • *Create and present monthly Client Service Review (CSR); reflect on data presented and be prepared to discuss ideas for process improvement and benefits to the client to support informed decision-making

    • *Solicit feedback from clients (client outreach) regularly 

    • *Educate clients on company services already provided and those available through strong sense of the client’s business and the impact our services may have on their success

    • *Identify opportunities for account growth, new services, resolutions to client challenges through communication with clients/end-users – escalate opportunities to manager

  • Other 

    • Participate or lead due diligence, implementation (people, process, technology) for new business within own client account(s); participate on other or new client accounts

    • Adhere to company policies in addition to client site policies

Qualifications
  • A Bachelor’s degree or equivalent experience is required

  • Over 5 years’ experience and a proven track record of being a recognized leader and manager of people in a customer service intensive environment

  • Demonstrated record implementing solutions that have resolved poor client, service or contract performance or difficult situations, or have improved or sustained satisfactory contract performance

  • Excellent client service skills with a service-minded approach toward the client

  • Proven experience in the delivery and management of complex or multi-service solutions for clients 

  • Minimum of two years of successful financial management; general understanding of how day-to-day and strategic decisions that impact P&L

  • Able to make independent financial decisions for scope of responsibility

  • Minimum of two years people management experience supporting employee lifecycle from onboarding to offboarding; use of manager self-service systems and experience with centralized HR functions

  • Able to foster a team culture of high performance and continuous improvement that values learning and a commitment to quality, with an emphasis on client satisfaction

  • Attention to detail with demonstrated organizational skills

  • Must be able to meet deadlines and complete all projects in a timely manner

  • Able to handle sensitive and/or confidential documents and information

  • Able to make independent decisions that conform to business needs and policy

  • Must be able to interact effectively with multi-functional and diverse backgrounds

  • Able to work in a fast-paced environment

  • Must be self-motivated with positive can-do attitude

  • Intermediate to expert level Microsoft Office skillset


Additional Information

RRD's current salary range for this role is $78,700 to $125,900 year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role  and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

 #LI-0925

 #LI-Hybrid 

#WLOH

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans