ZipRecruiter

Log In

1

Access Service Representative Jobs in Texas (NOW HIRING)

previous page

Showing results 41-60

All JobsAccess Service Representative JobsAccess Service Representative Jobs in Texas

Access Service Representative information

See Texas salary details

$15

$21

$25

How much do access service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for access service representative in Texas is $21.69, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $23.51 per hour, depending on experience, location, and employer.

What is an access service representative?

Access Service Representatives are professionals who assist patients and visitors in healthcare facilities by managing admissions, registrations, scheduling, and providing information about services. They serve as the first point of contact, ensuring accurate patient information is collected and directing individuals to appropriate departments. Their role is essential for smooth patient flow and positive experiences in clinics, hospitals, and other medical settings.

What are the key skills and qualifications needed to thrive as an access service representative?

To thrive as an Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHRs), and scheduling software is typically required. Excellent communication, problem-solving abilities, and the ability to multitask help distinguish top performers in this role. These skills ensure accurate patient data entry, efficient registration processes, and a positive experience for patients navigating healthcare services.

What are some typical challenges access service representatives face when assisting patients with registration and insurance verification?

Access Service Representatives often encounter challenges such as incomplete patient information, insurance coverage discrepancies, and tight time constraints during high-volume periods. Handling sensitive conversations about financial responsibility while maintaining a positive patient experience is also common. To overcome these challenges, strong communication skills, attention to detail, and proficiency with healthcare software are essential. Collaboration with clinical staff and billing teams is frequent, ensuring accurate patient records and smooth care coordination.

What is the difference between Access Service Representative vs Patient Access Representative?

AspectAccess Service RepresentativePatient Access Representative
CredentialsHigh school diploma; some roles may require certification in customer service or healthcareHigh school diploma; often similar certifications in customer service or healthcare
Work EnvironmentHospitals, clinics, healthcare facilitiesHospitals, outpatient clinics, medical offices
Employer & Industry UsageHealthcare providers, hospitals, clinicsHealthcare facilities, hospitals, outpatient centers
Job FocusManaging patient check-in, scheduling, insurance verificationPatient registration, appointment scheduling, insurance processing

Both roles involve patient interaction in healthcare settings, focusing on registration and scheduling. The main difference lies in the specific job titles used by employers, with 'Patient Access Representative' often emphasizing direct patient registration and insurance tasks, while 'Access Service Representative' may have a broader scope including customer service functions.

Is it hard to be an access service representative?

Being an access service representative involves customer service skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment. The job typically requires good communication, basic computer knowledge, and sometimes physical stamina, but it is generally considered manageable with proper training and experience.

What is the first thing an access service representative should do?

An access service representative should begin by greeting visitors, verifying their appointments or credentials, and providing necessary assistance or directions. They often check in guests, manage access permissions, and ensure security protocols are followed at the start of their shift.

What are popular job titles related to Access Service Representative jobs in Texas?

For Access Service Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Access Service Representative jobs in Texas look for?

The top searched job categories for Access Service Representative jobs in Texas are:

What cities in Texas are hiring for Access Service Representative jobs?

Cities in Texas with the most Access Service Representative job openings:

What are popular job titles related to Access Service Representative jobs in TX?

For Access Service Representative jobs in TX, the most frequently searched job titles are:

Access Service Representative jobs near you
Infographic showing various Access Service Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $45,116 per year, or $21.7 per hour.

Access Services Rep 2 (PRN)

Baylor University Medical Center

Austin, TX • On-site

Other

Medical, Retirement, PTO

Posted 16 days ago

Job description

Job Title

Access Services Representative 2

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott & White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

  • We serve faithfully by doing what's right with a joyful heart.
  • We never settle by constantly striving for better.
  • We are in it together by supporting one another and those we serve.
  • We make an impact by taking initiative and delivering exceptional experience.
Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Access Services Representative 2 collects accurate demographics and insurance information to register patients. They verify insurance benefits and collect patient financial responsibilities. Passionately cross-trains and works in all assigned areas. Serves as a mentor or trainer for peers.

Essential Functions of the Role
  • Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification, and billing.
  • Knows the patient flow processes in each area.
  • Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience.
  • Interacts regularly with other areas and departments to provide information on patient delays and schedule changes.
  • Verifies patient eligibility for insurance coverage and benefit levels for services. Calculates and collects patient liability due per financial clearance policies for existing or bad debt accounts.
  • Establishes patient liability and advises patient of deposit requirements per policy. Negotiates payment arrangements with patient where necessary per policy.
  • May be responsible for cashiering duties following established policies and procedures. This could take up most of the incumbent's responsibilities in the department.
  • Assists patients to nursing units by providing directions, personal escort, or medical mobility assistance, like wheelchairs. Escalates potential service issues to management when necessary.
  • Adhere to compliance for order validation, cash policy, government payor, and patient safety requirements for proper patient identification.
  • Conducts formal, documented training and serves as a resource to others.
  • Proactively accepts new responsibilities as identified by leadership. Performs revenue cycle duties at multiple areas/locations as assigned.
Key Success Factors
  • 2 years of healthcare or customer service experience or education equivalency required.
  • Proven to have good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
  • Maintain a professional demeanor in a stressful and emotional environment. This includes crime, behavioral health, suffering patients, and life or death situations.
  • Must exhibit high empathy and communicate well with patients and families during trauma, while showing exceptional customer service skills.
  • Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.
  • Excellent data entry, numeric, typing and computer navigational skills.
  • Basic computer skills and Microsoft Office.
Belonging Statement

We believe that all people should feel welcomed, valued and supported.

Qualifications:

  • EDUCATION - H.S. Diploma/GED Equivalent
  • EXPERIENCE - 2 Years of Experience

Apply