Academic Program Assistant Jobs (NOW HIRING)

The Caruso Department of Otolaryngology Head and Neck Surgery is seeking an Academic Program Administrator for the Master of Science in Speech-Language Pathology (MS-SLP) Program. The Academic Program Administrator oversees and coordinates specific functions of the graduate and undergraduate minor programs including academic program administration, clinical placement administration, student credentialing, program accreditation, general administrative support and budget. Critical components of the role are routine interaction and support of graduate students while directly providing support to directors, faculty, staff. This position is responsible for site specific compliance, daily operations, and workflows to enhance program efficiency and service delivery. The ideal candidate thrives in an academic environment, demonstrates exceptional attention to detail, and enjoys working closely with students, faculty, and leadership. The position is full-time, 100% onsite.

Job Accountabilities:

1. Academic Program Administration

Manage and maintain student records across systems, ensuring compliance with university policies, accreditation standards, and FERPA regulations

Coordinate graduate admissions processes, including applicant communications, interview logistics, and onboarding

Track student progress toward degree and minor completion; ensure accurate updates in Student Information Systems (SIS)

Develop and maintain academic calendars, course schedules, and program documentation

Facilitate program-wide communications with students, faculty, and staff

Support curriculum updates and accreditation communications with relevant agencies

Coordinate course logistics including scheduling, room assignments, and materials

2. Student Credentialing & Accreditation

Support accreditation processes and reporting for organizations such as ASHA, CAA, and CCTC

Maintain accurate data and documentation required for accreditation compliance

Coordinate student credentialing processes, including training and communication

Collaborate with internal and external partners to ensure compliance with credentialing requirements

Update program websites and materials to reflect current accreditation standards

3. Clinical Placement Administration

Support clinical placement operations and data management systems

Maintain records of clinical sites and contracts

Assist with student onboarding into placement systems

Coordinate stipend processing and support related events

4. General Administrative Support

Provide direct administrative support to program leadership

Schedule and coordinate meetings, reports, and communications

Maintain office operations, supplies, and workspace organization

Liaise with university departments and external partners

Ensure timely renewals of subscriptions and memberships

5. Budget Administration

Assist in developing and tracking the annual program budget

Process reimbursements and reconciling purchasing transactions

Monitor program expenses

Minimum Qualifications

Bachelor's degree in a related field

Strong interpersonal and communication skills

Excellent organizational and time management abilities

Ability to manage multiple priorities and meet deadlines

High level of discretion and confidentiality

Strong written communication and business correspondence skills

Ability to learn and manage multiple data systems and software tools

Demonstrated problem-solving skills and attention to detail

Preferred Qualifications

Experience in higher education or academic program administration

Familiarity with accreditation processes, licensure, or credentialing requirements

Experience supporting clinical or healthcare-related programs

Knowledge of student information systems and data management tools

The annual budgeted salary range for this position is $75,000 - $85,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education: Bachelor's degree
Addtional Education Requirements Combined experience/education as substitute for minimum education
Minimum Experience: 3 years
Addtional Experience Requirements Combined experience/education as substitute for minimum work experience
Minimum Skills: Experience managing learning programs for adults. Proven ability to build and maintain positive relationships with stakeholders. Demonstrated experience in management/leadership roles, building and maintaining relationships with domestic and international stakeholders. Proven budget oversight and planning experience. Outstanding interpersonal, oral, and written communication skills, with exemplary attention to detail. Experience in higher education and/or customer service. Proven ability to plan, implement, and coordinate program logistics. Demonstrated database/data entry experience. Proven project management and problem solving skills, able to handle multiple timelines, changing priorities, and fluctuating workloads.
Preferred Education: Bachelor's degree
Preferred Experience: 5 years working in higher education.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email atuschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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