Lockbox Operations Processor Jobs Near Me

We are looking for a remote Accounts Receivable Specialist to join a manufacturing organization in Canal Winchester, Ohio (must be local to central Ohio/Canal Winchester area). This contract opportunity with permanent potential is ideal for someone who brings strong experience in cash application, billing support, and commercial collections, while maintaining accuracy in a fast-paced environment. The person in this role will help keep customer accounts current, resolve payment issues, and support daily receivables operations through consistent follow-through and effective communication.

Responsibilities:

• Apply and record customer payments received through lockbox, wire, and credit card transactions to maintain accurate account balances.

• Produce customer-specific receivables reports and provide account details when requested by internal stakeholders.

• Research payment posting issues and work with both customers and internal teams to resolve discrepancies affecting account activity.

• Track customer prepayments for incoming orders and ensure the information is documented and shared with the appropriate teams.

• Create new customer accounts and maintain current billing and invoicing information to support accurate transactions.

• Administer customer billing portal access and updates to help streamline invoice delivery and payment processing.

• Handle incoming inquiries and place outbound calls with customers and internal contacts regarding account status, payment questions, and collections follow-up.

• Support credit hold review activities, including releasing holds when appropriate and assisting with daily monitoring reports.

• Participate in month-end receivables close tasks, including availability for extended hours when closing timelines require additional support.

• Review aging reports to prioritize collection efforts, escalate high-risk accounts, and investigate invoice disputes in collaboration with cross-functional team members.