Lockbox Operations Processor Jobs in Minneapolis, MN

About this role

This team within Global Payments and Liquidity is responsible for delivering receivables solutions that support commercial clients' cash flow and payment processing needs. The role focuses on lockbox, check collections, and receivables platforms, driving modernization, operational efficiency, and client experience improvements across a highly regulated environment.

In this role, you will:

• Own the product/platform strategy for receivables solutions including lockbox and check processing capabilities

• Define product vision, roadmap, and backlog priorities aligned to client needs, revenue growth, and platform modernization

• Lead initiatives to enhance check collections, remittance processing, and digital receivables capabilities

• Partner with technology teams using Scrum Agile methodology to deliver platform enhancements and integrations

• Drive vendor strategy and oversight for receivables services

• Identify opportunities to improve:

  • Client onboarding and experience

  • Processing speed and accuracy

  • Exception handling and reconciliation workflows

• Collaborate with sales, operations, and client management teams to support complex commercial client relationships

• Ensure adherence to risk, compliance, and regulatory requirements (e.g., payments processing controls)

• Analyze market trends including:

  • Decline of checks vs. persistence in key industries

  • Digital receivables and automation trends

  • Competitive and fintech landscape

• Lead cross-functional alignment across technology, operations, risk, and business stakeholders

Required Qualifications

4+ years of Product Management or product development experience, or equivalent experience, demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

• 2+ years of experience managing complex product platforms in a regulated or operationally intensive environment
  2+ years of experience working in Agile environments

• Treasury Management experience with a focus on receivables, lockbox, or check processing

• Experience delivering platform or operationally complex products with multiple dependencies

• Deep understanding of check collections, remittance processing, and cash application workflows

• Experience working with legacy-to-modern platform transformations

• Vendor management experience (e.g., lockbox providers, processing vendors)

• Strong understanding of risk, controls, and compliance within payments environments

• Experience supporting Commercial or Corporate Banking clients

• Proven ability to operate in highly matrixed, regulated environments

• Strong stakeholder management and influence skills across business, tech, and risk

• Ability to translate complex operational processes into scalable product solutions

What success looks like

• Drives measurable improvements in processing efficiency, accuracy, and client experience

• Successfully delivers platform enhancements and modernization initiatives

• Builds strong alignment across technology, operations, and risk partners

• Contributes to revenue growth and client retention within receivables portfolio

• Establishes credibility as a product SME in a complex, regulated environment

Locations: Minneapolis, MN; Dallas, TX; Charlotte, NC

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.