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Lockbox Operations Processor Jobs in Hawaii (NOW HIRING)

hnbhawaii

Supervisor

Honolulu, HI

$17.25 - $23.50/hr

... operational functions of image capture terminals (branch and merchant), return items, image recordkeeping and research, and lockbox remittance processing in accordance with Bank policies. The ...

Hawaii National Bank

Supervisor

Honolulu, HI · On-site

$21 - $26/hr

... operational functions of image capture terminals (branch and merchant), return items, image recordkeeping and research, and lockbox remittance processing in accordance with Bank policies. The ...

All JobsLockbox Operations Processor JobsLockbox Operations Processor Jobs in Hawaii

Lockbox Operations Processor information

What is a lockbox operations processor?

Lockbox Operations Processors are professionals who handle and process payments received through a bank's lockbox service. They are responsible for opening mail, extracting payments and accompanying documents, verifying information, and entering data into banking systems. Their work helps businesses efficiently manage and deposit large volumes of incoming payments, reducing processing time and improving cash flow. Attention to detail, organizational skills, and familiarity with banking procedures are essential for this role.

What skills and qualifications are needed to thrive as a lockbox operations processor?

To thrive as a Lockbox Operations Processor, you need strong attention to detail, basic accounting or financial knowledge, and a high school diploma or equivalent. Familiarity with lockbox processing systems, check scanning equipment, and banking software is typically required. Excellent organizational skills, reliability, and the ability to work efficiently under time constraints help individuals excel in this role. These skills ensure accurate, secure, and timely processing of payments, which is critical for maintaining client satisfaction and financial integrity.

What are typical challenges faced by lockbox operations processors, and how can they be managed?

Lockbox Operations Processors often encounter challenges such as managing high volumes of transactions under tight deadlines and ensuring accuracy during data entry and payment processing. Attention to detail is crucial, as even minor errors can delay client payments or cause discrepancies. Effective time management, regular communication with team members, and leveraging automated tools can help address these challenges. Additionally, developing a strong understanding of company protocols and staying updated on compliance standards is essential for success in this role.

What is the difference between Lockbox Operations Processor vs Data Entry Clerk?

AspectLockbox Operations ProcessorData Entry Clerk
Required CredentialsHigh school diploma, basic financial or data processing knowledgeHigh school diploma or equivalent, basic computer skills
Work EnvironmentBank or financial institution processing payments and checksOffice setting, data input across various industries
Employer & Industry UsageFinancial services, bankingVarious sectors including healthcare, retail, finance
Common Search & ComparisonOften compared for data processing and accuracy rolesGeneral data entry roles, less specialized

The main difference between a Lockbox Operations Processor and a Data Entry Clerk lies in their specific functions and industry focus. Lockbox Processors handle payment processing for banks, requiring familiarity with financial transactions, while Data Entry Clerks perform general data input tasks across multiple industries. Both roles require attention to detail and basic computer skills, but Lockbox Processors typically work within financial institutions handling sensitive payment data.

What are popular job titles related to Lockbox Operations Processor jobs in Hawaii?

For Lockbox Operations Processor jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Lockbox Operations Processor jobs in Hawaii look for?

The top searched job categories for Lockbox Operations Processor jobs in Hawaii are:

Lockbox Operations Processor jobs near you
Infographic showing various Lockbox Operations Processor job openings in Hawaii as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Specialist - Ops Deposit Servicing

Central Pacific Bank

Honolulu, HI • On-site

$19 - $25.71/hr

Full-time

Posted 9 days ago

Central Pacific Bank rating

7.2

Company rating: 7.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

116th of 172 rated banks

Job description

Position Function:

The level of the position will be determined based on the candidate’s experience and qualifications.

Provide back-office support for branches and departments. Perform services related to the functions of the department under supervision of the senior specialist, assistant manager, or department manager.

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.


Primary Accountabilities:

  • Perform day-to-day back-office operations, including but not limited to deposit product maintenance, monetary processing, return items, compliance related items, lockbox, micrographics, legal processing, and ACH processing. Able to research and resolve back-office operational problems with little or no assistance.
  • Assist with monitoring and coordinating all processes related to deposit operations processing. Communicate and follow-up with all department related initiatives as directed by supervisors and/or managers. Assist with resolving internal and external customer problems and complaints with the highest quality of customer service.
  • Responsible for maintaining individual KPI logs. Provides input on procedure updates as required. Researches and resolves deposit operations issues.
  • Knowledge of compliance with the state and federal laws, rules, and regulations, and the bank’s policies and procedures, and related requirements.


Minimum Qualifications:

Education:

Specialist I and II:

  • High School Diploma or GED equivalency required.

Experience:

Specialist I:

  • 1+ years of banking operation experience, including knowledge of bank products, services and documentation required.

Specialist II:

  • 2+ years of banking operation experience, including knowledge of bank products, services and documentation required.

Physical Requirements & Working Conditions:

  • Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
  • Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
  • Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
  • Must be able to read and understand bank-related documents.
  • Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.


We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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