Restaurant General Manager

We are seeking a Restaurant General Manager to oversee the a la carte dining in our 90-room full-service hotel. Areas of responsibility will include our high-volume restaurant & bar, rooftop bar, and In-Room Dining. In this role, you will be creating and maintaining relationships with clients and guests.

in our restaurant, bars, and common areas, and bring a strong passion to elevate one’s dining experience. The Restaurant General Manager will serve as the liaison between our Executive Chef and our guests to provide an exceptionally memorable experience.

Responsibilities

·   Lead the daily operation of the FOM Team, while directing daily activities and assignments.

·   Schedule team in accordance with the standards of the company guidelines.

·   Organize and assist with pre-shift and departmental meetings, communication information to the team. 

·   Ensure the team is trained in accordance with the state of MA requirements for serving alcohol.

·   Work seamlessly and in tandem with the team to create memorable experiences for our guests.

·   Execute all policies accurately with improvement to quality, service, and operations.

·   Develop and lead our FOH team.

·   Be present on the floor during peak business periods to ensure guest satisfaction.

·   Create a positive work environment. Embody being the liaison between associates and management.

·   Practice and ensure cleanliness and safety in all dining & beverage areas.

·   Lead, coach, council, and develop FOH team’s performance.

·   Support the company’s philosophy and culture by ensuring customer satisfaction.

·   Assist the Restaurant Management Team with any other assignments as needed.

Qualifications

·        3-5 Years Front of House Restaurant Management/Operations experience.

·        Proven success with people skills, management techniques, and daily execution of operations

·        Demonstrated successful teaching and/or training experience.

·        Proven ability to drive sales and motivate teams.

·        Proven training, communication, leadership, and financial management skills

·        Openness and willingness to learn new techniques.

·        Clean work habits with great attention to detail.

·        Ability to multitask and prioritize effectively in a fast-paced and demanding environment while maintaining calmness, composure, and hospitality.

·        Ability to think quickly and adapt to changing situations.

·        Must have flexibility with schedule requirements.

·        Multilingual (Spanish/Portuguese/English) preferred, but not required.

·        Valid TIPS Industry training preferred.

·        Familiarity with MS Office Suite (Word, Excel, Outlook)

·        Thorough working knowledge of Point-of-Sale systems

Benefits

·        Competitive Base Salary

·        Medical, Dental, Vision, and Life Insurance

·        401(K) + Matching

·        PTO

·        F&B Discounts

·        Quality of Life with 40–45-hour work weeks and 2 days off per week! 

Apply today for an interview.