Hybrid Healthcare Call Center

A-Line Staffing is now hiring Hybrid Healthcare Call Center in Franklin TN 37064. The Hybrid Healthcare Call Center would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

If you are interested in this Hybrid Healthcare Call Center position, please contact MarTzha at 586-960-3872 or mhurtt@alinestaffing.com

Hybrid Healthcare Call Center Compensation

• The pay for this position is $17.50 per hour.
• Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance.
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.

Hybrid Healthcare Call Center Highlights

• The required availability for this position is Mon-Fri 8a-5p

Hybrid Healthcare Call Center Responsibilities

The primary responsibilities are to verify insurance coverage for potential and new clients. Additionally, this person will re-verify insurance coverage for existing patients to answer questions about benefits, coverage, billing, and payments.

• Effective delivery of company products and services
• Responds to telephone inquiries from new policyholders, tenured policyholders, agents and their representatives.
• Provides information coverage and benefits, billing and payments and field general questions.
• Determines the best method for providing services.
• Verifies insurance and/or payments.
• May perform data entry.
• May assist with the processing of billing paperwork.
• Accurately maintains files of all patient account profile information and referral source data.
• Resolves patient complaints by identifying the root cause of opportunities and coordinating appropriate corrective action.

Hybrid Healthcare Call Center Requirements

• High School Diploma or GED with minimum of associate degree preferred.
• Must be able to type 35 wpm
• Minimum of 1 year in a customer service or call center environment (call center type environments preferred, if doctor’s office then anything below managing 75 calls/day would not translate to similar environment).
• Basic alpha number data entry skills with attention to accuracy and quality is essential.
• Intermediate math skills are required with attention to detail and quality essential.
• Experience in a health care setting or insurance industry is a plus, including knowledge of basic insurance and third-party terms and medical terminology.
• Computer experience is required with proficiency in Microsoft Outlook, Word, and Excel.
• High School Diploma or GED
• Attendance is mandatory for the first 90 days.

If you think this Hybrid Healthcare Call Center position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply now for IMMEDIATE consideration.

MarTzha Hurtt / MHurtt@ALineStaffing.com / (586) 960-3872