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Call Center (HYBRID)

Franklin, TN · On-site

$17 - $17.50/hr

Position: Client Services Specialist II - Agent Services Call Center (HYBRID) Duration: 6 months contract with possible ext Location: 1021 Reams Fleming Blvd. Franklin TN 37064 Pay Rate: $17.50 ...

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Call Center Member Service Representative (Hybrid)

Warminster, PA · On-site

$22.45/hr

Call Center Member Service Representative (Hybrid) Locations: Philadelphia, Abington, Warminster, Fairmount Pay: $22.45/hr + Full Benefits Schedule: Monday-Friday, 8:45 AM-5:00 PM Employment Type:

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How much do hybrid call center jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for hybrid call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a typical day look like in a hybrid call center role?

In a Hybrid Call Center position, your day often includes handling customer inquiries through phone, chat, or email channels, both from the office and remotely, depending on your schedule. You may be responsible for resolving customer issues, logging detailed interactions in CRM systems, and collaborating with team members across different locations. Shifts typically involve set performance goals, regular check-ins with supervisors, and periodic meetings to stay aligned with company objectives. This role offers a mix of autonomy and teamwork, making it ideal for those who are comfortable switching between independent tasks and group collaboration.

What are the key skills and qualifications needed to thrive in a hybrid call center role?

To thrive in a Hybrid Call Center role, you need strong communication, multitasking, problem-solving abilities, and prior customer service experience. Familiarity with customer relationship management (CRM) platforms, telephony systems, and remote collaboration tools is often required, and some positions may prefer candidates with related certifications. Outstanding soft skills include adaptability, active listening, and teamwork, as these help manage both in-person and remote interactions efficiently. These skills are crucial to maintain high-quality customer support and achieve performance targets in a blended work environment.

What is a hybrid call center?

A Hybrid Call Center job combines both remote and in-office work, allowing agents to handle customer inquiries from different locations. Employees may switch between working on-site and from home based on company policies or operational needs. This setup provides flexibility while ensuring efficient customer service through digital communication tools.

More about Hybrid Call Center jobs
What cities are hiring for Hybrid Call Center jobs? Cities with the most Hybrid Call Center job openings:
What are the most commonly searched types of Hybrid Call Center jobs? The most popular types of Hybrid Call Center jobs are:
What states have the most Hybrid Call Center jobs? States with the most job openings for Hybrid Call Center jobs include:
What job categories do people searching Hybrid Call Center jobs look for? The top searched job categories for Hybrid Call Center jobs are:
Hybrid Call Center jobs near you
Infographic showing various Hybrid Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Hybrid Call Center Representative

TEKsystems

Jacksonville, FL • Hybrid

$20.75/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Member Service Representative

HYBRID- Jacksonville, FL

Pay Rate: $20.75/hr

Shifts Range: Monday -Saturday OR Sunday-Friday - 10:30am - 9:30pm (40 hour work week, flex shift)

Training Schedule: Monday -Friday 8am-4:30pm for first 6 weeks (cannot miss any time during training)

6 Month Contract to Hire

Description

  • To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation.
  • Provide information regarding Client's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service.
  • Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other accounts.
  • Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction.

Skills

customer service, data entry,

inbound and outbound calls, call center

#priorityeast26

Job Type & Location

This is a Contract to Hire position based out of Jacksonville, FL.

Pay and Benefits

The pay range for this position is $20.75 - $20.75/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Jacksonville,FL.

Application Deadline

This position is anticipated to close on Aug 10, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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