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Permanent Hybrid Call Center Jobs (NOW HIRING)

On-site Monday-Friday; hybrid flexibility may be available after permanent hire Job Type: Contract-to-Hire Pay: $22.00/hour We're seeking a confident, customer focused Call Center/Customer Service ...

On-site Monday-Friday; hybrid flexibility may be available after permanent hire Job Type: Contract-to-Hire Pay: $22.00/hour We're seeking a confident, customer focused Call Center/Customer Service ...

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Call Center (HYBRID)

Franklin, TN · On-site

$17 - $17.50/hr

Position: Client Services Specialist II - Agent Services Call Center (HYBRID) Duration: 6 months contract with possible ext Location: 1021 Reams Fleming Blvd. Franklin TN 37064 Pay Rate: $17.50 ...

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Call Center Member Service Representative (Hybrid) Locations: Philadelphia, Abington, Warminster, Fairmount Pay: $22.45/hr + Full Benefits Schedule: Monday-Friday, 8:45 AM-5:00 PM Employment Type:

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Permanent Hybrid Call Center information

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$10

$17

$25

How much do permanent hybrid call center jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for permanent hybrid call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Permanent Hybrid Call Center vs Customer Service Representative?

AspectPermanent Hybrid Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes additional trainingHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHybrid setup with remote and on-site workTypically office or remote, depending on employer
Industry UsageCommon in call centers across various industriesCommon in retail, telecom, and service sectors
Job FocusHandling calls, customer inquiries, and supportAssisting customers, resolving issues, providing information

The Permanent Hybrid Call Center and Customer Service Representative roles both involve customer interaction and require similar credentials. The key difference is that the hybrid role offers a flexible work environment combining remote and on-site work, while the Customer Service Representative may work primarily in an office or remotely. Both positions are vital in customer support across industries, but the hybrid setup provides more flexibility for employees.

What are common challenges faced by employees in a permanent hybrid call center role, and how can they be managed?

Working in a permanent hybrid call center—where duties are split between remote and in-office environments—can present unique challenges such as adapting to different work settings, maintaining consistent communication with team members, and ensuring reliable technology access at home. To manage these challenges, it's helpful to establish a dedicated workspace, use collaboration tools effectively, and stay proactive about communicating with supervisors and colleagues. Many companies also provide training and regular check-ins to support hybrid teams, helping staff stay connected and productive regardless of location.

What skills and qualifications are needed to thrive as a permanent hybrid call center representative?

To thrive as a Permanent Hybrid Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and ticketing platforms is often required. Outstanding interpersonal skills, adaptability, and time management help representatives excel in both remote and on-site environments. These skills and qualities are essential for delivering consistent, high-quality customer service and efficiently resolving client issues across multiple channels.

What is a permanent hybrid call center?

Permanent hybrid call center jobs are positions where employees work both remotely (from home) and onsite at a call center location on a regular, ongoing basis. This hybrid work arrangement is permanent, meaning it is not just temporary or in response to specific events. Employees typically split their workweek between remote and in-office shifts, offering flexibility and maintaining team collaboration. These roles often involve customer service, technical support, or sales over the phone or via online channels. Hybrid schedules can vary depending on company policies and operational needs.
What cities are hiring for Permanent Hybrid Call Center jobs? Cities with the most Permanent Hybrid Call Center job openings:
What are the most commonly searched types of Hybrid Call Center jobs? The most popular types of Hybrid Call Center jobs are:
What states have the most Permanent Hybrid Call Center jobs? States with the most job openings for Permanent Hybrid Call Center jobs include:

Hybrid Call Center Representative

TEKsystems

Jacksonville, FL • Hybrid

$20.75/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Member Service Representative

HYBRID- Jacksonville, FL

Pay Rate: $20.75/hr

Shifts Range: Monday -Saturday OR Sunday-Friday - 10:30am - 9:30pm (40 hour work week, flex shift)

Training Schedule: Monday -Friday 8am-4:30pm for first 6 weeks (cannot miss any time during training)

6 Month Contract to Hire

Description

  • To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation.
  • Provide information regarding Client's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service.
  • Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other accounts.
  • Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction.

Skills

customer service, data entry,

inbound and outbound calls, call center

#priorityeast26

Job Type & Location

This is a Contract to Hire position based out of Jacksonville, FL.

Pay and Benefits

The pay range for this position is $20.75 - $20.75/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Jacksonville,FL.

Application Deadline

This position is anticipated to close on Aug 10, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.