Coupa Platform Administrator

Coupa Platform Administrator & Analyst

Job Type:

· Full-Time

· Hybrid- Required 3 days at Basecamp in Nashville.

· Some travel may be required; 1-2 times per year.

Description:

Specialty Dental Brands (SDB) is a leading dental service organization focused on partnering with the best doctors with a proven track record of patient care and community involvement. We provide proven operational support, technology, and overall practice management across a nation-wide network of leading class pediatric dentistry, orthodontics, and oral surgery platforms. We are looking for talented and highly motivated individual who has a natural desire to improve and build new processes and thrive in a start-up culture and rapidly growing business.

The Coupa Platform Administrator plays a key role in optimizing our procurement processes through Coupa and is the primary liaison between Specialty Dental Brands (SDB) and Coupa. The Coupa Platform Administrator will also own the supplier integration process and monitor compliance. Additional projects are expected to occur and may change frequently as the usage and scope of the Coupa platform expands.

Responsibilities:

· AP Data, Process, Coupa Configuration, and Integrations

· Training and ongoing testing

· Reporting

· Error Resolution

· Supplier Enablement Duties

· Platform Maintenance and Updates

· Supplier Sourcing Module and templates

· Supplier Compliance

· Develop training materials and deliver training to internal users.

· Manage and maintain the Coupa platform, including user accounts, roles, and permissions.

· Configure workflows and business rules to automate procurement processes.

· Ensure data integrity and accuracy within the Coupa system.

· Perform system upgrades and maintenance.

· Provide ongoing support to internal users on Coupa functionality.

· Partner with SDB Departments to achieve organizational management and objectives.

· Develop and facilitate user training as necessary.

· Troubleshoot user concerns involving data, process, configuration, or integration related issues.

· Guide system-based activities including user adoption, organizational communications, departmental planning, budgeting, reporting, etc.…

Supplier Enablement

· Primary liaison between suppliers and Coupa

· Manage, plan approve and support supplier communications.

Future Acquisitions

· Attend planning sessions for acquisitions.

· Create timetable and communication for migration/implementation of Coupa.

· Partner with integrations team, procurement and AP on setup and testing prior to go-live.

Procurement

· Configure workflows and business rules to automate procurement processes.

· Configure and enforce buying policies within preferred vendors in Coupa.

· Maintain SDB locations and users.

· Enable RFQ and Sourcing events.

· Configure reports; Spend Analysis, budgeting etc.

Organizational Alignment:

· Reports to: VP of Procurement

· Other Key Relationships: AP, Procurement Team, External Parties (Suppliers, IT)

Required Minimum Qualifications:

· 4-year degree or equivalent work of experience

· Minimum 2 years of experience administering a cloud-based procurement system (Coupa experience strongly preferred).

· Experience in integrations role associated with software training.

· Strong understanding of procurement processes and best practices.

· Excellent analytical skills with the ability to interpret complex financial data.

· Proficient in Microsoft Excel and data visualization tools (e.g., Power BI, Tableau).

· Experience with SQL queries a plus.

· Excellent communication and interpersonal skills.

· Ability to work independently and manage multiple priorities.