UMCR Case Manager

Department: UMCR

Reports to: Program Manager

Alcott Center for Mental Health Services, a Culver City based mental health organization, is seeking an organized, motivated and professional candidate for a full-time position providing field-based services in its Unarmed Model of Crisis Response program through the City of Los Angeles. This position is part of a program that receives and responds to crisis response calls through a centralized dispatch that includes social services components — such as mental health, substance abuse, suicide threat, behavioral distress, conflict resolution, and welfare check.

RESPONSIBILITIES:

• Respond to non-violent calls in the field that come in from centralized dispatch including calls related to behavioral health, mental health, substance use and well being checks
• Provide field based crisis intervention, including de-escalation, resource linkage, risk assessment and community integration
• Work comfortably and independently in field settings
• Follow instructions, follow-up and complete assigned tasks
• Demonstrate effective interpersonal, oral, and written communication skills
• Collaborate effectively in a team setting and with community partners
• Perform basic computer skills required for record keeping
• Other duties may be designated as needed

QUALIFICATIONS:

• Successful background check
• California Driver’s License and proof of insurance
• B.A. or B.S. degree preferred
• Case management experience required
• Experience working with unhoused population and with individuals experiencing mental health and substance use challenges preferred
• Bilingual: Spanish preferred

POSITION SHIFT:

9:00am to 9:00 pm or 9:00pm to 9:00am (12-hour shifts, with no on-call responsibilities when not on shift; Will work three-day work week followed by a four-day work week on a rotating basis Monday-Sunday)