Director of People Operations

Position Title: Director of People Operations (HR)
Department / Location: People Operations/Central
Supervisor: Chief of Staff
Direct Reports: None
Classification: Full-Time/Regular/Exempt
Date of Submission or Revision: 4.15.2024
Date of Approval: 4.23.2024

POSITION SUMMARY

Menlo is a multi-site church in the San Francisco Bay area and a member of ECO: A Covenant Order of Evangelical Presbyterians. We are looking for a new Director of People Operations to join our team. Our DoPO will collaborate with the Extended Leadership Team to assess staffing, leadership development, and legal compliance for our church. You will report directly to the Chief of Staff, work closely with the hiring managers, and support all ministries and campuses.

ESSENTIAL FUNCTIONS

• Manage all aspects of the employee life cycle and succession planning

• Analyze data and make recommendations to the ELT for corrective action and continuous improvement across all areas of people operations management

• Identify, manage, and support opportunities for management and employee professional development and growth

• Oversee performance management activities

• Identify and coordinate ongoing training for staff members

• Identify departmental training needs, monitor and evaluate the success of training programs

• Provide performance management guidance and support to supervisors

• Guide management and employee actions by researching, writing, and updating policies and procedures following all applicable laws and regulations

• Provide leadership and direction to ensure compliance with all local, state, and federal employment-related laws and regulations

• Maintain in-depth knowledge of changing employment practices

• Oversee employee events, personal milestones, and appreciation activities

• Assess and advance employee engagement and satisfaction

• Serve as HR contact for all employees and actively engage to improve working relationships

• Provide leadership to all employees to develop, communicate and administer human resource policies and procedures

• Exhibit understanding, sensitivity and responsiveness to cultural differences present in the organization

• Develop and administer a consistent and progressive compensation program

• Monitor budgets for recruiting, training/staff development, and benefits programs

• Maintain and maximize implementation of the HRIS

• Maintain knowledge of industry trends and best practices in workforce development & change management

• Forecast current and future talent needs

• Provide input on department restructures, workforce planning, and succession planning

PLEASE NOTE: To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

• Bachelor’s degree in HR, Business Administration or a related field required; advanced degree in HR, business, public administration, or related field desirable; SHRM-SCP, PHR, or SPHR certification a plus

• Minimum 5 years of HR generalist experience, with extensive exposure to various HR responsibilities

• Demonstrated leadership skills, with a minimum of two years of supervisory/personnel management experience

• Proficiency with Google Workspace, Asana, and ADP

• Familiarity with strategic planning, including compensation practices, data analysis, organizational diagnosis and development

• Working knowledge of California and federal laws and regulations affecting employer practices and compliance requirements; specific knowledge of requirements for 501(c)(3) religious organizations preferred

• Experience in revising or developing new HR policies and procedures

• Resourceful and able to find creative solutions

• Understanding of best practices and experience in building inclusive and engaged workplaces

• Conflict resolution skills

• Excellent interpersonal and communication skills; able to partner effectively with a variety of internal and external stakeholders

• Strong project management skills, and able to effectively plan, implement and manage HR programs and functions

• An understanding of and commitment to Menlo Church’s mission and guiding principles

• Completion of minimum 4 hours of sexual assault training within 90 days of hire

Work Conditions

• Days and hours of work will vary depending on ministry needs

• Schedule: Monday through Friday, with evenings or weekends as needed

• This position regularly works outdoors and will be exposed to a variety of weather conditions

• Effective November 1, 2021, all Menlo Staff will be required to abide by the Menlo COVID-19 Vaccination Policy.

Physical demands

• Stand or sit for prolonged amounts of time

• Walk, bend, twist, and kneel

• Climb up and down stairs

• Finger and hand dexterity to operate computer and office equipment

• Specific vision abilities required by this job include close, distance, and peripheral vision;
  and the ability to adjust focus

• Lift and carry up to 20 pounds with or without assistance

  
  

Menlo Church Spiritual Requirements

• Must have an intimate, personal relationship with Jesus Christ

• Must be a committed disciple of Christ and committed to serving God and the body of Christ

• Must have compatible theology in alignment with ECO essential tenets

• Must be pursuing or active in a community of believers who can speak truth into your life