HIV Case Manager

Description:

• Provide direct service to clients, families and  significant  others  who have  presented  for  services. This includes face-to-face contacts or phone calls with clients, consultations about clients with family members or other service agencies, Complete progress notes for all encounters within 72 hours of service being rendered.  
• Conduct service planning with the participation of the client. Conduct periodic service plan reviews with the client. Keep timely and comprehensive progress notes. Conduct discharge planning with the participation of the client and complete a final discharge plan and discharge summary and give a final outcomes measurement at the time of termination of case management.
• Act as an advocate for the client with other agencies and institutions. This includes home visits and accompanying clients to other service provider appointments. Identify early in the relationship any risk factors that might cause the client to disengage from services. Work to reduce those barriers/triggers that may cause the client to drop out of care. If the client discontinues services without a planned exit, follow the retention and follow up procedures to support client staying in care. Case manager is expected to work closely with the outreach/prevention team to service clients brought in by prevention or with whom the prevention team may have access or a relationship.
• Assist client and caretaker in the implementation of the plan, brokering services where needed and presenting the case to service provider group for consultation with other involved agencies as appropriate.
• Follow-up client, evaluate plan effectiveness, and revise plan as required.

Requirements:

• Graduation from an accredited college or university with a Bachelor’s degree in Social Work, Nursing or another helping profession that can be licensed.
  
• Working knowledge of community resources and special treatment issues for chemical dependency, HIV diseases, the gay, lesbian, bisexual and transgender community, and twelve­-step programs.
• Ability to mentally and physically cope with stresses caused by regular exposure to the effects of clients’ behavioral health issues and respond appropriately to client crises and seek help in coping when needed through supervision, case consultation or counseling when needed.
• Ability to respond compassionately to persons who are HIV positive and their partners/family.
• Ability to develop creative responses to complicated problems involving indigent clients.
• A perspective accepting of a wide variety of people’s problems, attitudes and lifestyles. Good interpersonal skills and the ability to work on a team.
• If in recovery, no less than two (2) years chemical free.
• Access to reliable transportation, a current Texas Driver’s License and auto insurance.
  

Equal Opportunity Employer
It is the policy of the Montrose Center to recruit, hire, train, compensate, and promote staff members on the basis of merit and without discrimination on the basis of age, sex, race, national origin, disability, religious preference, marital status, parental status, pregnancy, political affiliation or belief, sexual orientation, or gender identity or expression.