Office Manager

SUMMARY

The Office Manager will be a key member of the Region. They will report to the Regional Program Director and oversee administrative operations. As such, we seek a detail-oriented, organized and customer service expert who will excel at the duties and responsibilities outlined below.

The Office Manager will be responsible for administrative duties and be a resource for staff.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Ensures that the Clinic is in compliance with Red Rock BHS policies and CARF standards
• Serves as the liaison between the Regional Program Director, clinicians, medication clinic, and Regional Business Coordinator
• Works with the Regional Program Director to coordinate the credentialing of each clinician (CAQH) for 3rd party insurance
• Maintains and monitors records to ensure accuracy, completeness of data and compliance with state and federal rules and regulations
• Assists clients with billing-related matters; assisting clients and/or staff in resolving insurance-related problems Supports and assists with the facilitation of Care Plans for consumers within the Red Rock Health Team
• Exceptional customer service
• Maintains core competencies in relation to working with co-occurring disorders through continuing education and implementing skills into all aspects of treatment.
• Participates in ongoing in-service education programs and staff development programs
• Attends staff meetings, workshops, and seminars to learn Agency policy, rules, regulations, and procedures
• Performs other duties as assigned

QUALIFICATIONS

• Relevant Bachelor’s Degree preferred
• Previous program development and supervisory experience a plus
• Basic computer skills

BENEFITS (Full-Time Staff Only)

• 95% Employer Paid Health Insurance Plan
• Dental Insurance
• Vision Insurance
• Some Positions Qualify for NHSC Student Loan Repayment
• 403B Retirement Plan with 5% Employer Contribution
• Annual Professional Growth Funds
• 3 Weeks Paid Time-off
• Employer Paid Life Insurance and Long Term Disability

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Red Rock Behavioral Health Services does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital/familial status, sexual orientation, or disability.