Assistant Community Manager

Position: Assistant Community Manager for The Crossings at White Marsh – White Marsh, MD

Role Overview

As the Assistant Community Manager for The Crossings at White Marsh, you will take the initiative to assist with day-to-day operations of this very fast paced, high-volume community of 396 apartment-homes.

Most Important Responsibilities

• Leasing and sales focused.
• Successfully manage renewals for resident retention goals.
• Effectively meet monthly renter’s insurance goals
• Assist with coaching and developing the team.
• Reporting on weekly traffic trends to capture reasons for leasing and any objections, which will result in regular pricing recommendations.
• Delinquency management.
• Ensure make readies are complete, so we continue to deliver a quality product in a timely fashion.
• Successful problem resolution with resident concerns.

Most Important Qualifications

• Minimum of 2 years of leasing experience required.
• ACM exp a plus.
• Proven track record of adhering to timelines and meeting deadlines.
• Leading by example to meet or exceed performance benchmarks.
• Demonstrated ability to independently handle resident issues.
• Organization skills, strong follow up, attention to detail and ability to multitask.

We've been Voted a Top Workplace locally and nationally for several years in a row recently. We provide continuous learning and development opportunities for our Team Members.