Access Control Technician

The Flying Locksmiths Frisco

Frisco, TX

$52,000 to $72,000 Yearly
Full-Time

Job Description

Benefits:

Competitive Wages
Tools Provided
Uniforms Provided
Company Vehicle
Paid Training
Flexibility
Career Advancement Opportunities
Growing Industry
Paid time off

Job Title: Access Control Technician
Reports To: General Manager or Franchise Owner

Key Areas of Responsibility:
The Access Control Technician position is an integral part of FlyLock Security Solutions and is key to the growth of the company. All Access Control Technicians must have the ability to work well in a high-paced working environment. The individual must work well as part of the team and independently from the FlyLock owner. The Access Control Technician position is a hands-on technical position geared toward an individual who has a technical mindset. Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques.

Requirements/Responsibilities

Minimum of 2 years' experience in technical hands-on field experience in security solutions, access control, door hardware, and other skilled trades.
Inspects, installs, and services all basic and complex commercial access and video systems.
Performs advanced, complex troubleshooting and repair functions for commercial access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc.
Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations.
Respond to customer questions and requests.
Recommend corrective services to adjust customer complaints.
Diffuses difficult and complex customer issues.
Builds and maintains working relations with the sales staff.
Defines the scope of add-ons and change orders, seeks customer approval, and writes up paperwork.
Performs site visits with sales consultants for existing or potential clients.
Takes responsibility for the project from first walk-through to final sign-off and hand-offs to service.
Maintains accurate records of all inspections/service calls and troubleshooting as required including documentation and updating paperwork.
Acts as onsite project lead to meet project timelines and goals and oversees lead technicians, technicians, apprentices, and subcontractors.
Other duties as required by management.

Nice to Have:

Experience with systems mentioned below is useful but not all required.
- Access Control - Avigilon ACM, Linear Emerge3 &50P, S2, Lenel Kantech, Honeywell WinPak, DSX, ButterflyMX, Brivo, OpenPath
- Credentials and Biometrics - HID, LG Iris, Schlage, L1 Indenity, Object Detection
- CCTV - Openeye, Avigilon , Axis, Pelco
- Lock Hardware HES, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electrified Crash Bars, Electrified Strikes, Electrified Handsets, Schlage NDE
- Networks - Netgear, Dlink , Ubiquit, Fiber Optics, SPF Modules, Fiber Optic Testing and Termination
- Wireless- Ubiquiti, Firetide, Fluid Mesh

Physical Requirements: