Project Manager - US

Love your work. Live your life. Do it here.

Papirfly is defining its category within MarTech as a leading SaaS vendor. Focused on the provision of world class Brand Management products, the company helps enterprise customers manage, control, use, deploy, distribute, and build their brands and brand assets. From attracting talent to acquiring customers, Papirfly’s products are used to deliver brand consistency in Fortune 500 and national market leaders alike.

Our story started two decades ago when Papirfly was founded in 2000 to offer customers (originally focused in Scandinavia) solutions to their marketing problems and overcome the operational challenges they faced every single day. From the beginning, rival BrandMaster was providing fierce competition. Yet both companies had aligned values, a focus on quality product development, focuses on innovation, and track records of exceptional delivery.

In 2021, Papirfly and BrandMaster merged, creating Papirfly Group, and Meriworks joined the family shortly after. In 2022, Verdane - the European specialist growth equity investor - acquired a majority stake in the group to create a global marketing technology leader.

Now, under one brand as Papirfly, we’re nearly 300 people in eight countries working with customers around the world. Everyone here is committed to standing out from the MarTech crowd as we continue to deliver on our values, every single day.

Fun fact: Papirfly is the Norwegian word for ‘paper plane’ reflecting our Nordic roots. Today, as a global company, we pronounce it ‘paper fly’.

Job Overview

The Project Manager works as part of the Project Management team in order to implement and deliver our standard and custom solutions to existing and new customers. The Project Manager works closely with Sales, Customer Success, Development, and Operations as well as customer representatives in order to ensure a smooth and cost-effective project phase. As a customer-facing project manager, one is also an important part of our customer journey, making sure to capture customer feedback and manage expectations. Project managers could also handle internal Papirfly projects. 

Key Responsibilities

• Scoping, planning and documenting projects
• Estimates and budgets according to company standards
  
• Obtaining customer sign off of project documentation prior to implementation
• Scheduling and coordinating project activities in the implementation phase
• Testing, training, documentation, launching and initial customer support
• Change management
• Status meetings and project reporting
• Invoicing
• Handovers to customer success department

Knowledge and Experience Required

• Business or technical degree at university level wanted
• Supervision and management
• Understanding of Software Development is desirable
• Understanding of Marketing, Branding or Design is desirable
• Experience working with customers, preferably B2B
• Very good written and verbal communication skills

Benefits

• Healthcare (medical, dental, vision)
• 401(k) plan
• Vibrant, friendly working environment
• Competitive salary and benefits package
• Excellent career progression and personal development opportunities

Our values

Accountable: Delivering the best customer experience, building transparent and trusting relationships by remaining in integrity in all we do.

Passionate: Adventurous at heart, driving to deliver outstanding, quality products and services whilst staying fully committed to ensuring everyone enjoys the journey.

Innovative: Aiming high to remain leaders in our category, constantly open to exploring new ideas and perspectives whilst always listening and taking action on valuable feedback.