Security Operations Manager

Position: Security Operations Manager

Location: Mokena, Illinois

Salary: $70,000 - $78,000 annually, plus potential additional optional compensation. This position will be in-office during the training and development phase. After this period, it will transition to a hybrid role, combining in-office and remote work.

Type: Full-time

Benefits:

• Comprehensive benefits package including medical, dental, vision, life, AD&D, and disability insurance
• 401(k) plan
• Paid time off (PTO) and weekly pay
• Employee discounts on childcare, vehicles, electronics, cell phone plans, travel, and more
• Wellness and financial programs
• Telemedicine - virtual medical care
• Employee Assistance Program
• Referral Program

Qualifications:

• At least 18 years old
• High School Diploma or GED required
• A college degree in a relevant field is preferred but not required
• Proficient in Google and Microsoft Office applications (Word, Excel, Docs, Sheets)
• Excellent customer service skills
• Strong sense of responsibility, accountability, objectivity, and work ethic
• Effective verbal and written communication skills

Responsibilities:

• Manage fast-paced scheduling operations to ensure all shifts are adequately covered
• Maintain and review staffing levels across various portfolios
• Provide regular updates on scheduling progress and forecast to team members and stakeholders
• Handle payroll tasks for accuracy and completion
• Support shared services functions such as invoicing and accounts receivable processes
• Strategically coordinate with the Senior Manager of Operations to optimize schedules and reduce overtime
• Rapidly respond to schedule changes and client requests, ensuring effective communication and redeployment of staff

Ideal Candidate: The ideal candidate for the Security Operations Manager position is a dynamic, proactive individual who thrives in a fast-paced environment and can work effectively with minimal supervision. You should be adept at multitasking, managing multiple priorities, and maintaining high levels of organizational efficiency. A strong customer orientation and the ability to work collaboratively with various teams are essential.