isolved Payroll/HCM Implementation Specialist - PST/MST
- $58,000 to $80,000 Yearly
- Full-Time
About Payroll Network
Payroll Network partners with clients to resolve workforce, process, and business challenges so employers are better able to achieve success through their associates. Payroll, HR, time, talent, benefits, compliance, and workforce management are delivered in a unified isolved platform that increases retention and productivity. Founded in 1998 and headquartered in Rockville, MD, Payroll Network has been recognized by The Washington Post and Washington Business Journal as a Top Workplace award and is a proud supporter of the Cameron K. Gallagher Foundation helping to raise awareness about teenage depression and anxiety.
Job SummaryThe HCM Implementation Specialist is responsible for being the professional resource assigned to manage Implementation projects for all new clients. This includes, but is not limited to, handling the needs assessment/analysis (statement of work for payroll and human resources), data collection, configuration of the payroll and human resources systems, testing, training, and processing of the first few payrolls in close coordination with the client and other departments within the organization as necessary. This position provides a positive and high-quality service to all new clients onboarding with Payroll Network and requires thorough understanding of payroll practices, processes, and applicable taxation laws.
Essential Duties and Responsibilities- Serves as the single point of contact with multiple, concurrent new clients during the implementation process and comfortable in project management
- Configuring a customized payroll and HCM platform (when applicable) in coordination with other services sold and collaborating with other departments as necessary
- Responsible for the overall collection of data in order to build current year payroll to balance the new system to previous quarterly and individual payroll information
- Communicates professionally both internally with other departments and externally with clients/vendors regarding the status of the implementation
- Comfortable in client facing situations to help with various stages of the implementation and/or training clients face to face (if applicable)
- Focuses heavily on accuracy and attention to detail for work completed while acting with a sense of urgency to help meet internal/external deadlines
- At least 3 years of experience working in a client service/customer service environment
- Proficient in the latest web technologies and working knowledge of various operating systems
- Excellent analytical skills and time management skills and ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks
- Excellent communication skills both verbal and written and client facing experience
- Proficient using Microsoft Office
- Effectively handle multiple concurrent large projects
- Must be flexible to overtime when necessary
- Highly motivated individual that is a self-starter in a fast-paced environment that is continually changing
- BA/BS in Accounting, Finance, Business, Computer Science or equivalent work experience preferred.
- Payroll and/or HR certifications (FPC/CPP/PHR, etc. highly desirable)
Payroll Network, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Payroll Network, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Address
Payroll Network Inc.
Denver, COIndustry
Finance and Insurance
Posted date
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