Real Estate Executive Assistant

Description

Hiring either Full-Time or Part-Time

The Executive Assistant will play a pivotal role in the smooth functioning of our team. This role will oversee and optimize various aspects of our day-to-day operations, ensuring efficiency, compliance, and exceptional customer service delivery. Must have excellent organizational capabilities, outstanding communication skills, high technological proficiency, keen attention to detail, and a rapid learning ability. If this sounds like you, apply below!

Initially, this role will require in-office presence; however, as we progress, there will be opportunities for flexible work-from-home arrangements.

We are only accepting applicants located within 15 miles of Torrance, CA and who have a current CA Real Estate License. All other applicants will not be considered.

Responsibilities
• Design and execute innovative systems and programs, encompassing training modules, onboarding procedures, and platform integrations. Regularly evaluate and optimize operational systems.
• Act as a point of contact for clients, providing exceptional customer service by answering inquiries, providing updates on property listings, and addressing any concerns or issues.
• Support the listing process by preparing listing materials, creating marketing materials, coordinating property showings, and ensuring listings are accurately updated across multiple platforms.
• Help facilitate the onboarding process for new buyers and set up on-market and off-market searches, also ensuring successful transaction completion.
• Assist in transactions by managing TCs, inspections, escrow, and lenders and continue updating and supporting clients.
• Implement the team's marketing vision, emphasizing brand consistency, lead acquisition, and deal closure.
• Oversee the end-to-end execution of marketing campaigns and creative initiatives.
• Ensure optimal functionality of technological platforms, spanning CRM, email systems, company websites, and more.
• Continue updating and enhancing the team website with SEO-rich content.
• Assist real estate agents with administrative tasks such as answering phones, responding to emails, scheduling appointments, and managing calendars.
• Conduct research on real estate market trends, property values, and competitor activities to provide valuable insights to real estate agents and support strategic decision-making.
• Manage social media accounts, create engaging content, and implement marketing strategies to promote property listings and increase brand visibility.
• Oversee the management and optimization of CRM systems. Maintain and update client databases, inputting new leads and ensuring accurate and up-to-date information.
• Direct and manage the tasks of a virtual assistant.
• Train and manage new agents and administrative staff.
• Monitor and evaluate team performance metrics, identifying areas for improvement and implementing solutions accordingly.
• Track office expenses and manage basic bookkeeping.
• Engage in continuous learning, focusing on management, leadership, and operational best practices.
• Strategize and organize client appreciation events, outreach programs, and client gifts.
• Adhere to and uphold all NPPG support standards and expectations, ensuring consistent quality and professionalism in all tasks and interactions.

Qualifications
• A valid California Real Estate license is required
• Must live within 15 miles of Manhattan Beach
• 2 or more years as an assistant, executive assistant, or in a position performing supportive duties
• Strong organizational skills, communication skills, time management skills, and interpersonal skills
• Must have graduated high school or received an equivalent certificate of completion
• Comfortable meeting deadlines and handling confidential information
• Must have a minimum of 1 year of Real Estate experience