Clinical Operations Manager

SUMMARY:

The Clinical SPD Manager is responsible for providing effective leadership and directing 24/7 operations of the SPDx Sterile Processing facility to deliver quality, efficient, cost-effective decontamination, sterilization, and distribution services.

ESSENTIAL DUTIES:

• Manage the day-to-day operations of the SPDx facility: check-in, decontamination, inspection, assembly, sterilization, delivery, tracking.

• Develop facility staffing, revenue, and expense budgets and having direct responsibility for adhering to those goals, including responding to changes in the business, which may affect the ability to achieve the budget goals.

• Lead a team of Set Technicians and Mobile Technicians to coordinate daily workload activities and ensure instrument set, implant, and medical device orders ship to meet the customer’s request dates and times.

• Work collaboratively with surgical facilities customers and Orthopedic Instrument manufacturers to deliver effective and efficient services.

• Monitor surgery schedule of cases to assure proper instruments are available.

• Accomplish monthly productivity and quality goals through effective and efficient use of resources.

• Establish processes and procedures to ensure consistency and compliance with Federal Drug Administration (FDA) and other quality/regulatory protocols.

• Maintain detailed records in accordance with quality control and regulatory standards.

• Screen and hire SPDx teammates and ensure teammates receive the appropriate training for their role and ensures efficient and safe product handling.

• Assign work, manage, and evaluate performance.

• Conduct performance reviews and recommends or initiates personnel actions (promotions, transfers, discharges, disciplinary actions, etc.) as required.

• Create professional development plans for staff.

• Lead SPDx operations in implementing Lean principles for continuous process improvement.

• Provide expertise and knowledge in operation, maintenance, parameters, policies, and procedures regarding infection control, disinfection, and sterilization.

• Provide input and guidance on the correct resources, processes, and space needed for the operation.

• Ability to meet physical demands and perform the essential job functions within the work environment, including travel requirements identified in this job description.

• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

SUPERVISORY RESPONSIBILITIES:

• Sterile Processing Technician

• Mobile Inventory Technician

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Five or more years of experience in an operating room, instrument room, or ambulatory surgery center (intraoperative)

• Three or more years in a management or leadership position in an acute or ambulatory setting

• Certified Healthcare Leader Training required

• Post-high school program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) preferred

• Associate’s or bachelor’s degree in healthcare or similar field preferred

• Certified Registered Central Service Technician preferred

• Experience as a Register Nurse preferred

• Experience with orthopedic set loaner program preferred

SKILLS & KNOWLEDGE REQUIRED:

• Knowledge of current regulations and requirements (AAMI, AORN, JCAHO, etc.)

• Demonstrated experience in curriculum design, development, and delivery

• Working experience with surgical instruments, sterilization, and processing

• Strong people management and development skills

• Fluent with automated instrument tracking systems

• Proficient in Microsoft Suite, including Excel and Word

• Outstanding organizational and problem-solving skills

• Able to read and comprehend written and oral instructions

• Verbal communication skills

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Physical Demands:

o While performing the duties of this job, the employee must be able to remain in a stationary position for extended periods of time and be able to move about inside the facility to access file cabinets, office machinery, etc.

o Operate a computer as well as the ability to operate, set up, adjust, and test with sanitization equipment.

o Constantly communicate and exchange information with team members and must be able to effectively communicate correct information to customers vendors.

o Read/comprehend, write, communicate orally, reasoning, and analytical abilities, and mental flexibility.

Occasionally climb, bend, squat, kneel, crouch, and reach above shoulder when working with equipment, chemical mixing, materials movement, and other related tasks Occasionally move objects up to 50 pounds.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to compare and distinguish material grades, analysis reports, and administrative data Hearing ability to perceive the nature of sounds at normal speaking level with or without correction. Ability to receive detailed information through oral communication and to make discriminations in sound.

• Work Environment:

o While performing the duties of this job, the employee is regularly working in a typical sterile processing department environment.

o Exposure to hazardous materials, extreme heat, and proximity to moving mechanical parts.

o Requires wearing common protective and safety equipment.

o Position may involve extended work hours.

o The noise level in the work environment is usually moderate.

TRAVEL: This position requires travel (10%) of the time. Maintain a valid Driver’s License.