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Clinical Operations Support Jobs (NOW HIRING)

Clinical Operations Support Specialist

$52K - $70K/yr

Job Type Full-time Description The IT Clinical Operations Support Specialist serves as a key liaison between physicians, customers, and IT Operations. This role is responsible for delivering high ...

Working closely with the Director of Clinical Operations, State Coordinator, anesthesia technician, nursing staff, and surgeon offices, the Operations Support Manager supports efficient clinical ...

Clinical Operations Coordinator,

Arlington, VA · On-site

$25.37 - $41.09/hr

Provides advanced computer applications to support the varied work responsibilities within the assigned departments. Applies critical thinking tasks and responsibilities. The Clinical Operations ...

Provides advanced computer applications to support the varied work responsibilities within the assigned departments. Applies critical thinking tasks and responsibilities. The Clinical Operations ...

We are seeking a Clinical Operations Coordinator to support both the staffing and operational needs of our clinical department. This role blends provider recruiting, onboarding, compliance, training ...

Clinical Operations Manager

Tulsa, OK · On-site

$60K - $70K/yr

Support implementation of organizational initiatives, operational changes, and workflow improvements * Maintain strong communication and collaboration between operations and clinical leadership teams ...

Organize and support employee training initiatives to maintain high standards of clinical operations and compliance. * Collaborate with senior leadership, including the COO, to align operational ...

Clinical Operations Associate (Pool)

CA · Remote

$70K - $80K/yr

This position is responsible for supporting the daily workflow of study activities across Clinical Operations, Study Start-Up (SSU), Trial Master File (TMF), and Data Management at Vanguard Clinical.

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Clinical Operations Support information

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How much do clinical operations support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for clinical operations support in the United States is $27.52, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $31.01 per hour, depending on experience, location, and employer.

What is the difference between Clinical Operations Support vs Clinical Research Coordinator?

AspectClinical Operations SupportClinical Research Coordinator
CredentialsTypically requires a bachelor's degree in health sciences or related fieldUsually requires a bachelor's degree, often in health sciences or related fields
Work EnvironmentSupports clinical trial processes, often within pharmaceutical or biotech companiesManages daily clinical trial activities at research sites or hospitals
Employer & IndustryPharmaceutical companies, biotech firms, CROsHospitals, research institutions, clinical trial sites
Common Search & ComparisonOften compared for roles supporting clinical trials but with different focus areas

Clinical Operations Support and Clinical Research Coordinator roles both involve supporting clinical trials, but Clinical Operations Support typically provides broader operational assistance across multiple projects, while Clinical Research Coordinators focus on managing specific trial activities at research sites. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What is Clinical Operations Support?

Clinical Operations Support refers to the professionals and teams that provide administrative, logistical, and technical support to clinical trials and healthcare operations. Their responsibilities often include coordinating study logistics, managing documentation, ensuring regulatory compliance, and assisting clinical staff. They play a crucial role in ensuring the smooth functioning of clinical research and healthcare delivery by handling non-clinical tasks, allowing clinical staff to focus on patient care and research. Clinical Operations Support is vital in maintaining efficiency, accuracy, and quality in clinical environments.

What are the key skills and qualifications needed to thrive as a Clinical Operations Support professional, and why are they important?

To thrive as a Clinical Operations Support professional, you need a solid understanding of clinical processes, data management, and regulatory compliance, often supported by a degree in life sciences or healthcare administration. Familiarity with clinical trial management systems (CTMS), electronic data capture (EDC) platforms, and knowledge of GCP guidelines are typically required. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing multiple tasks and collaborating with cross-functional teams. These skills and qualifications are vital to ensure clinical trials run smoothly, remain compliant, and achieve high-quality results.

What are the most common challenges faced in a Clinical Operations Support role and how can they be managed?

One of the most common challenges in Clinical Operations Support is balancing multiple project timelines while ensuring compliance with regulatory requirements. Team members frequently coordinate across departments, which requires strong communication skills and adaptability. To manage these challenges, it's helpful to stay organized with project management tools, maintain clear documentation, and proactively communicate with clinical teams to address issues early. Continuous learning about regulatory updates and process improvements also contributes to long-term success in this role.
More about Clinical Operations Support jobs
What states have the most Clinical Operations Support jobs? States with the most job openings for Clinical Operations Support jobs include:
Infographic showing various Clinical Operations Support job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 44% Full Time, 52% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $57,248 per year, or $27.5 per hour.
Clinical Operations Support Specialist

Clinical Operations Support Specialist

LucidHealth

Remote

$52K - $70K/yr

Full-time

Posted 20 days ago


Job description

Job Type
Full-time
Description
The IT Clinical Operations Support Specialist serves as a key liaison between physicians, customers, and IT Operations. This role is responsible for delivering high-quality support, facilitating communication, and ensuring a positive technology experience across clinical operations. The Specialist fosters an environment that embraces new technologies and industry best practices, using these tools to enhance efficiency, elevate service delivery, and support the organization's commitment to exceptional patient care.
Essential Responsibilities
Radiologist Support & Workflow Management
(Everything directly supporting radiologists and dictation workflow)
  • Gather required information for dictation (prior images/reports, clinical history, missing images, missing/incomplete orders).
  • Assist with voice recognition software issues (addendums, accession fixes, correction of errors).
  • Push PET, cardiac, and SPECT images to Mirada workstations (for all non-OH sites).
  • Locate provider contact information for radiologists communicating critical findings.
  • Escalate reads based on patient care needs (upcoming appointments, worsening symptoms).
  • Provide password reset support when requested.
  • Receive and relay non-urgent messages from referring providers.

Clinical Customer Support & Site Liaison
(Everything involving communication with imaging sites, referring providers, and customers)
  • Connect sites with the appropriate sub-specialty staff or requested radiologist.
  • Check case status and validate receipt of images for requesting sites.
  • Correct image-related issues (wrong accession number, MRN, study description, or incorrect images).
  • Notify sites of unplanned LucidHealth software downtime.
  • Ensure images are complete and match orders in PACS (COUG, HMA).
  • Enter orders and ensure markups are completed prior to surgery dates (Dynacad in ServiceNow).

IT & System Issue Triage
(Everything involving system issues, incident handling, IT escalation)
  • Inform providers of urgent/incidental findings at the radiologist's request using the ServiceNow communication board.
  • Communicate Tech QA feedback to site imaging managers.
  • Escalate technical/system issues to OPS, ITSD, or L2 and submit ServiceNow tickets.
  • Monitor ServiceNow "None" column for incoming site email tickets.

Image & Study Quality Assurance
(Everything involving auditing, verifying, fixing, and monitoring image workflow)
  • Monitor unread case folders in Rad Assist to ensure timely dictation.
  • Audit images in PACS (verify "dictated" studies; return incorrectly marked studies to unread list).
  • Monitor broken study emails and correct issues.
  • Monitor non-credentialed radiologist emails; route studies appropriately.
  • Call Genesis and RMH regarding delayed TAT during PM, overnight, and weekend shifts.

Other Duties
  • Perform other duties as assigned.

Requirements
Knowledge & Skills
  • Strong Attention to Detail and Accuracy
  • Proficiency in Microsoft Office Applications
  • Excellent Written and Verbal Communication Skills
  • Organizational and Time Management Skills
  • Efficient and Accurate Data Entry Capabilities
  • Technical Aptitude and Problem-Solving Skills
  • Customer Service Orientation
  • Ability to Work Independently and Collaboratively

Education & Experience
  • Associate degree in Health Information Technology, Healthcare Administration, Radiologic Technology, Information Technology, or a related field preferred.
  • High school diploma or GED required.
  • 2-3 years of experience in a healthcare setting, radiology environment, or clinical operations role preferred.
  • Experience working with imaging systems such as PACS, RIS, dictation systems, or similar medical imaging platforms preferred.
  • Customer support or help-desk experience in a clinical or IT environment highly beneficial.
  • Experience working with ServiceNow or another ticketing system preferred.
  • Prior experience in data entry, workflow coordination, or administrative support within a fast-paced healthcare organization strongly preferred.

Work Environment
This position currently operates in a remote work environment with heavy computer-based tasks and frequent communication with radiologists, imaging sites, and IT teams. The role requires the ability to multitask, manage time-sensitive requests, and maintain accuracy in a fast-paced setting. At any time, the company may require the position to transition to an onsite work environment.