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Clinical Support Jobs (NOW HIRING)

Clinical Support Services More about this job > Description TITLE: Clinical Support CASAC LOCATION: ACS Field Office/Jamaica, NY REPORTS TO: Site/Program Supervisor DEPARTMENT: Clinical Support ...

Join our team as a Clinical Support Traveler and take a pivotal role in enriching lives in our communities. This position is PRN and requires travel to and from our various communities offering an ...

The Clinical Support Specialist ("CSS") role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate ...

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The Clinical Support Specialist ("CSS") role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate ...

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Clinical Support information

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$18

$27

$32

How much do clinical support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for clinical support in the United States is $27.52, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $31.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Clinical Support professional, and why are they important?

To thrive as a Clinical Support professional, you need a solid understanding of medical terminology, patient care protocols, and often a relevant certification such as a Certified Medical Assistant (CMA) or similar credential. Familiarity with electronic health record (EHR) systems, scheduling software, and basic clinical equipment is typically required. Strong organization, attention to detail, and effective communication are crucial soft skills for managing multiple tasks and supporting healthcare teams. These skills and qualifications are essential to ensure smooth clinic operations, high-quality patient care, and reliable support for medical staff.

What are Clinical Support roles?

Clinical Support roles refer to positions in healthcare that assist medical professionals in delivering patient care but typically do not require a medical degree. These roles include jobs like medical assistants, nursing aides, patient care technicians, and administrative support staff in clinical settings. Clinical support staff help with tasks such as patient intake, basic patient care, record keeping, and ensuring clinics or hospitals run smoothly. Their work is essential for providing high-quality patient care and supporting the workflow of doctors and nurses. Requirements for these roles vary, but often include a certificate or associate degree and on-the-job training.

How does a Clinical Support professional typically interact with medical staff and patients throughout the day?

Clinical Support professionals play a vital role in facilitating smooth operations within healthcare settings. They regularly collaborate with nurses, physicians, and administrative staff to ensure patient records are accurate, appointments run on schedule, and patient needs are addressed promptly. Daily responsibilities may include preparing examination rooms, assisting with basic clinical procedures, and providing clear communication between patients and healthcare providers. This role requires adaptability and strong interpersonal skills, as Clinical Support staff often serve as the first point of contact for patients and help coordinate care across multiple departments.

What is the difference between Clinical Support vs Medical Assistant?

AspectClinical SupportMedical Assistant
CredentialsVaries; often includes certifications like Certified Clinical Medical Assistant (CCMA)Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient settings
Job RoleSupports clinical procedures, patient care, and documentationAssists with patient intake, vital signs, and administrative tasks

Clinical Support and Medical Assistants both work in healthcare settings, often overlapping in patient care tasks. Clinical Support roles tend to focus more on assisting with clinical procedures and supporting healthcare providers, while Medical Assistants handle both clinical and administrative duties. Understanding these differences helps in choosing the right career path or job search focus.

More about Clinical Support jobs
What cities are hiring for Clinical Support jobs? Cities with the most Clinical Support job openings:
What are the most commonly searched types of Clinical Support jobs? The most popular types of Clinical Support jobs are:
What states have the most Clinical Support jobs? States with the most job openings for Clinical Support jobs include:
CLINICAL SUPPORT

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

Who is Gateway Foundation?

Gateway Foundation, Inc. is a national non-profit dedicated to helping individuals with substance use and mental health disorders. Established in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives. Operating through its Community Services, Corrections Divisions, and Corporate Headquarters, the organization is recognized for innovative, effective treatment approaches and maintaining high standards.

Why join us?

Consider joining our team, where your impact can be truly meaningful. Our organization focuses on delivering high quality clinical services as a recognized leader in evidence-based treatment proven to get results. By joining our team, you'll have the chance to provide essential services to underserved populations, all while working for an organization that values you and aims to be an employer of choice.  You can expect to be part of a vibrant culture that emphasizes teamwork and professional growth. When you join us, you'll discover personal and professional fulfillment by aligning your career with your values.

We are honored to offer behavioral healthcare services in Corrections

Perks of working in correctional healthcare:

  • Opportunity to make a positive impact on a marginalized population
  • Exposure to diverse patient demographics
  • Focus on driving change, tracking progress, and improving care
  • Development of skills in a unique healthcare setting

The Clinical Support Technician is responsible for:

  • Supervises clients’ therapeutic and recreational activities, monitors client break periods and movement, including intervening to control or channel inappropriate behaviors, making rounds, taking census counts, etc. Reports client observations, incidents, unusual occurrences, missing residents or physical symptoms to appropriate personnel and records improvement / progress.
  • Upon successful completion of the required internal training, provides didactic sessions according to designated curricula within the program. May present chemical dependency education and life skills classes to assist clients with basic education on these topics.
  • Guides and assists clients in complying with Center rules and regulations. Initiates evening meeting or morning wake up routines according to established schedules. Notifies appropriate personnel of residents failing to comply with Center policies and rules.
  • Maintains and updates client records, including recording clinical hours, therapeutic treatments, activity or group participation, job readiness progress, and so forth; in accordance with all local, state and federal contractual requirements.
  • Serves as member of the treatment team providing input to treatment plans, discipline protocols, conflict intervention processes or privileges. Assists team in maintaining consistent setting for treatment, and planning and coordinating client interaction events.
  • Performs variety of related office and technical duties as necessary such as answering telephones, relaying messages, responding to inquiries regarding program services and policies, filing, photocopying and faxing documents, planning special events, assembling intake packets, participating in client activities to promote socialization, overseeing client telephone calls, etc.
  • Performs other duties as assigned

Requirements:

  • High School diploma or equivalency with two (2) years of prior experience in the substance abuse field; or
  • An Associate's degree, or Bachelor's degree in any unrelated area of study from an accredited academic institution and one (1) year of experience in the counseling or chemical addictions field; or
  • A Bachelor's degree from an accredited institution in any of the social sciences.
  • General knowledge of the physical, cognitive and psychosocial functioning level of the client population; and the demonstrated ability to appropriately interact, tailor interventions, including de-escalation techniques, and communicate with clients based on their individual maturation level
  • Good interpersonal and communication skills necessary to exchange information and interact with treatment team and referral sources, and provide clients with counseling support and motivation

Physical Requirements:

  • Ability to walk or move about facilities for up to two hours at a time, to monitor and interact with clients
  • Ability to speak with others in order to exchange information and provide support
  • Ability to proofread and check documents and files for accuracy on a regular basis
  • Ability to respond to telephones and pages, and to hear and detect alarms and unusual noises

Benefits at Gateway Foundation:

Health and Wellness:

  • Medical, dental, and vision insurance for employees and dependents
  • Employee wellness program promoting health and fitness and offering cash-saving premiums
  • Employee assistance programs focused on mental health

Financial Wellbeing:

  • 403(b) Retirement Plan with 3% employer match 
  • Short-term and Long-term Disability and Life and AD&D Insurance paid for by Gateway
  • Flexible Spending Accounts for medical and dependent care
  • Public Service Loan Forgiveness (PSLF) 

Flexibility and Time Off:

  • 18 paid time off days per year – accrual rates increase with years of service
  • 9 paid company holidays
  • Work-life-balance

Personal Development:

  • Training & Development Programs
  • Tuition Reimbursement - up to $5,250 per calendar year
  • eLearning access to online courses that provide CEU’s and job-related training
  • Clinical Supervision: Formal and informal guidance

Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here.