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Clinical Support Jobs (NOW HIRING)

MTC Care

Clinical Support Specialist

Lewiston, ME

The Clinical Support Specialist ("CSS") role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate ...

New

MTC Care

Clinical Support Specialist

Lewisburg, WV

The Clinical Support Specialist ("CSS") role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate ...

Banyan

Clinical Support Staff

Milford, DE · On-site

Banyan treatment centers is seeking a Clinical Support Staff to join our Clinical team and help drive exceptional care. In this role, you will guide patients through engaging group sessions ...

MTC Care

Clinical Support Specialist

Beaver, WV · On-site

The Clinical Support Specialist ("CSS") role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate ...

MTC Care

Clinical Support Specialist

Andover, MA · On-site

The Clinical Support Specialist ("CSS") role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate ...

MercyFirst

Clinical Support CASAC

Manhattan, NY · On-site

$73K - $75K/yr

Clinical Support CASAC LOCATION: ACS Field Office/Jamaica, NY REPORTS TO: Site/Program Supervisor DEPARTMENT: Clinical Support Services SCHEDULE: Full Time / On Site $1,000 Hiring Bonus AGENCY ...

Essen Healthcare

Be Seen First

Clinical Support Specialist (Must be in NYC)

New York, NY · On-site

$22 - $25/hr

Clinical Support Specialist Job Summary : The Clinical Support Specialist provides comprehensive clinical and administrative support to psychiatry providers. This role is essential to the efficient ...

New

MercyFirst

Clinical Support CASAC

Manhattan, NY

$73K - $75K/yr

Clinical Support CASAC LOCATION: ACS Field Office/Jamaica, NY REPORTS TO: Site/Program Supervisor DEPARTMENT: Clinical Support Services SCHEDULE: Full Time / On Site $1,000 Hiring Bonus AGENCY ...

Accuray

Clinical Support Specialist

Manhattan, NY · On-site

The Clinical Support Specialist has primary responsibility for training and supporting Radiation Therapists and Dosimetrists in the safe and effective use of our systems. This includes on-site ...

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How much do clinical support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for clinical support in the United States is $27.52, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $31.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Clinical Support professional, and why are they important?

To thrive as a Clinical Support professional, you need a solid understanding of medical terminology, patient care protocols, and often a relevant certification such as a Certified Medical Assistant (CMA) or similar credential. Familiarity with electronic health record (EHR) systems, scheduling software, and basic clinical equipment is typically required. Strong organization, attention to detail, and effective communication are crucial soft skills for managing multiple tasks and supporting healthcare teams. These skills and qualifications are essential to ensure smooth clinic operations, high-quality patient care, and reliable support for medical staff.

What are Clinical Support roles?

Clinical Support roles refer to positions in healthcare that assist medical professionals in delivering patient care but typically do not require a medical degree. These roles include jobs like medical assistants, nursing aides, patient care technicians, and administrative support staff in clinical settings. Clinical support staff help with tasks such as patient intake, basic patient care, record keeping, and ensuring clinics or hospitals run smoothly. Their work is essential for providing high-quality patient care and supporting the workflow of doctors and nurses. Requirements for these roles vary, but often include a certificate or associate degree and on-the-job training.

How does a Clinical Support professional typically interact with medical staff and patients throughout the day?

Clinical Support professionals play a vital role in facilitating smooth operations within healthcare settings. They regularly collaborate with nurses, physicians, and administrative staff to ensure patient records are accurate, appointments run on schedule, and patient needs are addressed promptly. Daily responsibilities may include preparing examination rooms, assisting with basic clinical procedures, and providing clear communication between patients and healthcare providers. This role requires adaptability and strong interpersonal skills, as Clinical Support staff often serve as the first point of contact for patients and help coordinate care across multiple departments.

What is the difference between Clinical Support vs Medical Assistant?

AspectClinical SupportMedical Assistant
CredentialsVaries; often includes certifications like Certified Clinical Medical Assistant (CCMA)Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient settings
Job RoleSupports clinical procedures, patient care, and documentationAssists with patient intake, vital signs, and administrative tasks

Clinical Support and Medical Assistants both work in healthcare settings, often overlapping in patient care tasks. Clinical Support roles tend to focus more on assisting with clinical procedures and supporting healthcare providers, while Medical Assistants handle both clinical and administrative duties. Understanding these differences helps in choosing the right career path or job search focus.

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Clinical Support jobs near you

Clinical Support Specialist

MTC Care

Lewiston, ME

Full-time

Posted yesterday

Job description

POSITION SUMMARY:

The Clinical Support Specialist ("CSS") role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. Remotely, a CSS works on administrative duties that include, but are not limited to, chart preparation and Behavioral Health Integration.

*Please note - This role requires flexibility and may require up to 5 days per week onsite or a mix of remote and onsite, varying week to week, depending on team and business priorities.*

ESSENTIAL FUNCTIONS:

Onsite Clinical Facilitation

  • Assisting patients by offering education related to their behavioral health visits, whether the treating clinician is conducting the visit in person or via telehealth
  • Providing technical support and assistance for telehealth visits to include room and equipment preparation
  • Supporting clinicians by accessing vitals and other relevant data from the facility's EMR
  • Procurement of patient referral documents as needed
  • Acting as a liaison between the clinicians and the facility staff
  • Interacting with staff and/or family members as necessary
  • Maintaining responsibility for proper handling and cleaning of MTC Care equipment

Behavioral Health Integration ("BHI")

  • Completing assigned number of BHI cases within the required timeline by gathering necessary information from patient medical records and entering it into the company's BHI system/software.

Clinician Support

  • Providing assistance to assigned clinicians by accessing the facility's EMR and recording relevant data into our EHR system in preparation for the clinical visit
  • Working closely with the clinician to assure that patient visits run smoothly and efficiently

GENERAL REQUIREMENTS:

All Clinical Support Specialists are expected to perform all of the core functions as described above as assigned. Each individual role may change from time to time depending on scheduling, the needs of our facility partners, clinician needs, and changes in the healthcare industry.

EDUCATION, EXPERIENCE AND LICENSING:

  • Minimum High School Diploma required
  • 1+ year in a healthcare setting preferred, but not required
  • Medical Assistant or CNA certification a plus

KNOWLEDGE, SKILLS AND ABILITIES:

  • Basic working knowledge of medical terminology
  • Experience in the use of online healthcare tools
  • Proficiency in Microsoft Office Suite – Outlook, Word, Excel
  • Ability to maintain full confidentiality and compliance with sensitive medical information, including but not limited to HIPAA protected information and PHI.
  • Commitment to providing platinum-level customer service and communication
  • Ability to embrace a company culture of caring and kindness

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:

  • A dedicated home office space with a closing door that is free from distractions and meets HIPAA and PHI standards
  • A reliable home internet connection
  • A valid driver's license and reliable mode of transportation
  • The ability to travel up to 1 hour in any direction from home office to cover clinics when needed
  • Ability to stand, walk, see, speak, hear – both in person and remotely; use hands, fingers to type or use manual equipment, reach with hands and arms. Regularly required to stoop, bend, crouch. Specific vision requirements include close-up corrected vision
  • Must be able to lift, push, pull up to 30 lbs. without restrictions
  • Ability to remain sedentary for long periods of time while working on administrative tasks
  • May be exposed to bodily fluids, viruses or other infectious diseases within a healthcare facility
  • Potential exposure to cleaning chemicals used within a healthcare facilities

DISCLAIMER:

This description is not a complete listing of every responsibility, task, and requirement for a Clinical Support Specialist. MTC Care reserves the right to add, delete, or re-assign portions of this description at any time based on business and patient needs.

About Us

MTC Care is the industry leader in providing exceptional behavioral health services to patients residing in skilled nursing and assisted living communities. Our commitment to delivering top-notch behavioral health services reflects a deep understanding of the challenges faced by aging residents. Our clinical team includes trained psychiatry and psychology providers with a focus on tailored interventions to ensure quality of life for patients, a supportive environment that promotes mental well-being, interdisciplinary collaboration, and compliance with regulatory organizations.

MTC Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We are committed to fostering an inclusive and diverse workplace.