Operations Coordinator

Lufkin Industries is looking for an Operations Coordinator in Kilgore Texas. The primary function of the Operations Coordinator role is to support the local Operation Manager with the day-to-day coordination of the field service operation team in the successful delivery of rod lift surface equipment and services to our clients in the Mid-Con Region.

Essential Responsibilities:

• Support local manager with day-to-day dispatching, invoicing, warehouse transactions, cycle counts, and physical inventory; support reduction of days inventory outstanding (DIO)
• Responsible for processing shop & field service crew(s) daily submittal of service tickets and entering service tickets and sales orders in JDE
• Track invoices and drive improvement to speed-to-cash, days sales outstanding (DSO)
• Responsible for process adoption, transactional discipline, policies, and best practices
• Visible HS&E engagement, support, and commitment to performance
• Execute opportunities for improvement, including but not limited to process automation (Field Fx), streamlining of processes/workflows, creating visibility through dashboards, and managing performance through relevant KPI's.
• Ensures client satisfaction and retention thru excellent service delivery
• Coordinate with operations manager and sales team to ensure alignment with service and operations team to maintain utilization and deliver annual operations plan; service delivery performance, support the growth of service accounts
• Leads by example to foster a positive work environment in which employees professionally develop, grow, and retain
• Support other regions and product lines when assigned
• Able to inspire and rally a team to quickly resolve challenges
• Identifies opportunities for improvement
• Performs other tasks as assigned

Qualifications/Requirements:

• Education: 2-year associate degree (B. A.) from a college or university or 5+ years operations experience and/or training; or equivalent combination of education and experience.
• Computer Skills: To perform this job successfully, an individual needs working knowledge of JDE, MSWord, Excel, PowerPoint
• Demonstrated ability to influence and get results through others
• Strong customer orientation
• Excellent interpersonal and communication skills
• Commitment to company values

Lufkin's proud past extends back to the early 20th century when the Lufkin Foundry manufactured railroad and sawmill equipment. The company expanded soon after by pioneering oilfield pumping units in the 1920s. Today, Lufkin is a world leader in its field, providing precision-engineered oilfield equipment, products, and services to customers around the globe.

Lufkin Industries is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.