Service Coordinator (Located in North Central DCF Office)

Recruiter

Leominster, MA

Medical , Dental , Life Insurance , Retirement
Full-Time

Job Description

Service Coordinator (Located in North Central DCF Office)-

Purpose

As a Service Coordinator and a valuable team member, there is an emphasis in listening to the needs of youth and families involved in care. Service Coordinators work collaboratively with members of the team and offer input regarding services through the Lead that are appropriate and available to meet the needs of the family. Once a collective decision has been reached on the desired service(s), the Service Coordinator will monitor the service delivery ensuring quality of care. As an integral part of the team, the Service Coordinator is also responsible for documenting the client’s progress and challenges as it relates to goals on their service plan.

Responsibilities Include

Coordinate and facilitates treatment planning teams, internal collaboration meetings, urgent family team meetings and residential treatment reviews.
Monitor service implementation in individual cases
Ensure coordination among network providers in individual cases
Facilitate utilization review process for support and stabilization services
Monitors timely posting of treatment plans and critical incidents.
Provide written summaries of treatment team meetings in the Virtual Gateway
Ensures communication among DCF staff, provider agencies and families as needed
Respond to crisis management needs of the DCF Area Office
Establishes working relationships with foster families, program staff and other individuals or groups to meet the specific needs of the child and family
Assists in the appropriate discharge process and after care as formulated in the service plan
Process referral packets as needed
Seek emergency placements as needed
Conduct CANS assessments
Lead discharge planning process with providers, DCF and families.
Provide data or reports to Lead Director as needed.

Knowledge and Experience Required