Sales & Catering Assistant

Summary: The Sales & Catering Assistant is responsible for daily operation of the reception desk, which incorporates greeting of guests/clients, phone answering, and the booking of City Park’s catering venues using Department software. This position will supervise shelter bookings as well. Essential Duties and Responsibilities: Other duties may be assigned:

• Professionally and efficiently handle multiple incoming phone calls and inquiries
• Produce Contracts, Form Letters, Banquet Event Orders, Daily Reports and Room Diagrams as necessary
• Generate complete and correct daily event schedules
• Develop creative attractive menu presentations for potential clients
• Organize and keep filing system of past groups
• Assist the Sales Manager with correspondence, tasks, and projects as needed
• Keep Event & Facility Managers informed of client concerns that need to be addressed
• Provide support to service events in conjunction with the Catering Manager.
• Deliver Passionate & Engaging Service to our Guests
• You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
• Meets with assigned clients and patrons.
• Books all Sales & Catering venues including not limited to Pavilion of Two Sisters, Arbor Room, Timkin Center, the Peristyle and various picnic shelters or open spaces.
• Ensures that the Shelter facilities are well maintained in a good and safe condition; visually inspects the function rooms and surrounding areas for any possible safety hazards; Reports all deficiencies.
• Answers basic questions concerning catering, facility rentals, etc.
• Performs daily office functions such as copying, filing, typing, processing of incoming and outgoing mail, etc.
• Processes all payments according to City Park Cash Handling Procedures.

Qualifications and education requirements:

• High School education/GED with one to two years of customer service experience required.
• Must be able to write simple correspondence. Must have the ability to effectively and respectively present information in one-on-one and small group situations to guests, clients, and fellow employees.
• Must be to demonstrate basic knowledge of Excel and Word.
• Must possess a current driver’s license.
• Ability to work nights, holidays, and weekends as business dictates.
• Must be able to work outdoors.

Sustainability Goals:

City Park employees must strive to decrease our environmental footprint by continually seeking ways to reduce waste and energy usage, care for natural Park habitat and wildlife, and to serve as models to our patrons to do the same through education and example.

Physical Demands:

The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, and feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk and hear; taste and smell. The employee is occasionally required to sit, climb, or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and /or move up to 50 pounds. If over 50 pounds, additional help will be required from a fellow employee. Specific vision abilities required by this job include close vision, distance vision, and color vision.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the job, the employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and a risk of electrical shock. The noise level in the work environment is usually moderate.

Competitive benefits package!