Claims Administrative Support Specialist

We are seeking a highly organized and detail-oriented Claims Administrative Support Specialist to join our team. The ideal candidate will play a crucial role in supporting the day-to-day operations of our office. The candidate will be flexible, work well with others, and possess the ability to prioritize and manage shifting responsibilities. You will have direct contact with members and contractors daily.

We are seeking a candidate committed to a long-term opportunity.

Responsibilities:

• Perform administrative duties including but not limited to clerical tasks, data entry, strong member support, analytical tasks using computers.
• Answer incoming telephone calls, retrieve daily messages, and assist with questions.
• Maintain member database.
• Process payments for members and contractors at counter and over phone, including merchandise sales.
• Perform daily dispatch duties under the direction of the Business Manager.
• Prepare communications, such as emails, reports and other correspondence to multiple Signatory Contractors and Members.
• Provide administrative support to all internal office staff.
• Proficiency in data entry and the ability to operate a 10-key data keyboard.
• Proficiency in cash handling skills.

• Must be punctual, able to problem solve in high production times, with the ability to adapt in an ever-changing environment.

Skills:

• Strong organizational skills with the ability to prioritize tasks effectively
• Excellent written and verbal communication skills
• Attention to detail and high level of accuracy in work
• Ability to maintain professionalism and confidentiality at all times
• Experience working at a front desk or in a customer-facing role is a plus
• Detail oriented with the ability to multi-task and follow through on assigned tasks to completion.
• Strong phone etiquette and customer service skills.