Customer Service/ Dispatcher

Grow your career faster with the best in the HVAC industry.

If you are looking for a team environment where your input is valued and everyone is willing to help each other, this may be the job for you. We are looking for a self-motivated person who is highly organized, a confident communicator, and excellent at finding solutions for our customers.

At TemperaturePro, we know that to provide the best experience for our customers and deliver the highest quality work we need to hire the most talented people we can find and provide them with the tools and support to succeed. We are a modern and professional company where employees can do their best work and get paid well for it. Ambition and experience are rewarded here with opportunities to fast-track your career. If you want to join a vibriant, growth-orineted company and work with one of the most dedicated and professional teams in the industry, apply today.

Highlights

Dispatchers earn between $17-$22/hr

Benefits:

• Health, Dental, and Vision (Full-time)
• Retirement Program
• Paid Vacaton/PTO

 About TemperaturePro

TemperaturePro is a growth-oriented company with significant opportunities for career advancement. Our team members have many opportunities for growth, enjoy a positive work environment, and receive exceptional compensation and benefits. Our goal is to be the best at what we do by providing an exceptional customer experience at affordable prices within a transparent process. In the years to come, we see ourselves as an undeniable leader in professional HVAC services. 

What You Bring to the Table 

As a Dispatcher, you must be able to effectively communicate and work with customers, vendors, and the company staff. The Dispatcher is responsible for all office operations, answering incoming phone calls, taking messages, scheduling the Service Technicians, and general office and shop support. The Dispatcher also has supervisor responsibility of the office in the absence of the General Manager. This individual must therefore be able to effectively interact with employees.

The Dispatcher is normally the first point of contact with customers and handles customer complaints therefore you must present a positive image of the company. The Dispatcher must be cleanly dressed in a professional manner.

Does this sound like you?

• Proven experience as an Office manager, Front office manager, or Administrative assistant
• Knowledge of office administrator responsibilities, systems, and procedures
• Proficiency in MS Office (MS Excel and MS Outlook, in particular)
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills in a fast-paced environment
• A creative mind with an ability to suggest improvements
• High School degree; additional qualification as an Administrative assistant or Secretary is a plus
• Previous home service experience is a plus, especially in HVAC
• Experience with ServiceTitan a plus

We’re growing fast and so can your career! If you’re looking for a company that rewards experience and ambition in a professional work environment, join our team today.

Application Process:

Successful applicants will hear from us within two (2) business days. We conduct in-person interviews to determine if you’re the right fit.