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Csr Dispatch Jobs (NOW HIRING)

R & T Yoder Electric

CSR/Dispatch

Columbus, OH · On-site

$65K/yr

R & T Yoder Electric, Plumbing, & HVAC Inc. is looking for a CSR/Dispatch Lead. The ideal candidate will be highly organized with an attention to detail, able to manage multiple projects at one time.

R&T Yoder Electric Inc

CSR/Dispatch

Columbus, OH · On-site

$50K - $65K/yr

R & T Yoder Electric, Plumbing, & HVAC Inc. is looking for a CSR/Dispatch Lead. The ideal candidate will be highly organized with an attention to detail, able to manage multiple projects at one time.

Dalcon Electric

CSR / Dispatcher

San Jose, CA · On-site

$25 - $35/hr

This full-time customer service and dispatch position earns competitive pay . We also provide ... A DAY IN THE LIFE OF A CSR / DISPATCHER As a CSR / Dispatcher, you interact with customers ...

PINNACLE LOGISTICS

CSR/ Dispatch Hybrid

Austin, TX · On-site

$22/hr

... • Managing customer service satisfaction by providing updates on ETA and location of drivers. • Obtaining back-haul freight and dispatching OTR drivers. • Directing inbound and outbound ...

Dalcon Electric

CSR / Dispatcher

San Jose, CA · On-site

$25 - $35/hr

This full-time customer service and dispatch position earns competitive pay. We also provide ... A DAY IN THE LIFE OF A CSR / DISPATCHERAs a CSR / Dispatcher, you interact with customers, schedule ...

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CSR Dispatch information

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How much do csr dispatch jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for csr dispatch in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a CSR Dispatch?

CSR Dispatch jobs refer to roles where individuals serve as Customer Service Representatives (CSRs) with a focus on dispatching. These professionals are responsible for communicating with customers, taking service requests, and coordinating the dispatch of technicians, drivers, or service personnel to various locations. Their duties often include scheduling, tracking service calls, providing updates to customers, and ensuring efficient operations. Strong communication, organization, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a CSR Dispatch?

To thrive as a CSR Dispatch, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with dispatch software systems, CRM platforms, and basic office technology is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These competencies ensure efficient coordination between clients and field teams, leading to timely service delivery and customer satisfaction.

What are the typical challenges faced by a CSR Dispatch and how can they be managed effectively?

CSR Dispatch professionals often encounter challenges such as handling high call volumes, managing urgent requests, and coordinating effectively between customers and field teams. To manage these effectively, strong organizational skills, clear communication, and the ability to prioritize tasks under pressure are essential. Building good relationships with both customers and internal teams helps resolve issues quickly, while using dispatch software efficiently streamlines workflow and reduces errors. Continuous training and feedback can also help CSR Dispatch staff adapt to evolving procedures and technology.

Is it hard to get hired as a customer service representative dispatch?

Getting hired as a customer service representative dispatch typically requires good communication skills, problem-solving ability, and familiarity with dispatch software or tools. Employers often look for previous customer service experience and may require a high school diploma or equivalent. The hiring process can vary but generally involves interviews and skills assessments.

What is the difference between Csr Dispatch vs Customer Service Representative?

AspectCsr DispatchCustomer Service Representative
Primary RoleCoordinate and dispatch service requests, manage logisticsAssist customers with inquiries, provide product/service information
Work EnvironmentField operations, logistics centers, call centersCall centers, retail, office settings
Required SkillsCommunication, scheduling, problem-solvingCommunication, customer handling, problem-solving
CertificationsNone typically required, logistics knowledge helpfulNone typically required, customer service skills emphasized

While both roles involve communication and problem-solving, Csr Dispatch focuses on coordinating service requests and logistics, whereas Customer Service Representatives primarily assist customers directly with inquiries and support. Understanding these differences helps job seekers identify the right career path in customer service and dispatch roles.

What disqualifies you from being a customer service representative dispatch?

Disqualifications for a CSR dispatch role typically include a lack of relevant experience, poor communication skills, a clean driving record if driving is required, and the inability to pass background or drug screenings. Additionally, failing to meet age or certification requirements can also disqualify candidates.
More about CSR Dispatch jobs
What states have the most Csr Dispatch jobs? States with the most job openings for Csr Dispatch jobs include:
What job categories do people searching Csr Dispatch jobs look for? The top searched job categories for Csr Dispatch jobs are:
CSR Dispatch jobs near you
Infographic showing various Csr Dispatch job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 91% Full Time, 5% Part Time, and 3% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR/Dispatch

R & T Yoder Electric

Columbus, OH • On-site

$65K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description


Monthly Bonus Opportunities for qualified applicants. R & T Yoder Electric, Plumbing, & HVAC Inc. is looking for a CSR/Dispatch Lead. The ideal candidate will be highly organized with an attention to detail, able to manage multiple projects at one time. Good customer communication is a must. This hands-on role is responsible for a variety of responsibilities including assisting with the onboarding of new customers and jobs, and scheduling of production labor.

Yoder Career Video

https://rtyoder.com/careers/

As a CSR/Dispatch Lead, you will earn a competitive wage of up to $65,000/yr, depending on experience. Plus, we offer a $300 sign-on bonus! You will also be eligible for generous benefits including health, vision, dental, life insurance, a 401(k), 2 weeks of paid time off (PTO) that increases based on time of service, 5 paid sick days, paid holidays, monthly bonus opportunities, and uniforms for qualified applicants. If this sounds like the opportunity that you've been looking for, please fill out our initial 3-minute, mobile-friendly application!

Duties to include:

Onboarding new customers and jobs via good phone customer service

Assist Project Managers in the scheduling of field production labor

Assist Technicians with job, material, and customer solutions

Assist with Permitting tasks

Work with the production, purchasing and management staff as a team to bring projects from conception to completion.

Performs other duties as assigned.

ABOUT R & T YODER ELECTRIC, PLUMBING, & HVAC INC

We are a family-owned and operated business with over 20 years of experience in the Central Ohio region. We pride ourselves on our company culture here at R & T Yoder where we offer great company events for each season! Our team enjoys a spring in-service training with catered lunch and games, a summer family event, a fall bonfire/hayride, and a winter Christmas party! In addition to our fantastic company culture, we offer competitive compensation and benefits.

QUALIFICATIONS

  • At least 6 years of experience as an CSR/Administrative Assistant
  • A plus 4 years of experience in the construction industry
  • Service Titan experience preferred
  • Valid driver's license and a good driving record
  • Ability to pass a background check and drug test

Apply