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Csr Dispatch Jobs in Texas (NOW HIRING)

Pinnacle Logistics

CSR/ Dispatch Hybrid

Austin, TX · On-site

$22/hr

CSR/ Dispatch Hybrid Show All Jobs Apply Show Map * Location 2036 Centimeter Lane, Austin, TX, 78758, United States * Base Pay $22.00 / Hour * Employee Type Hourly Full Time * Required Degree High ...

PINNACLE LOGISTICS

CSR/ Dispatch Hybrid

Austin, TX · On-site

$22/hr

... • Managing customer service satisfaction by providing updates on ETA and location of drivers. • Obtaining back-haul freight and dispatching OTR drivers. • Directing inbound and outbound ...

Pinnacle Logistics

CSR/ Dispatch Hybrid

Austin, TX · On-site

$16.50 - $20.75/hr

Managing customer service satisfaction by providing updates on ETA and location of drivers. Obtaining back-haul freight and dispatching OTR drivers. Directing inbound and outbound logistics ...

Ezee Fiber

Representative, Dispatch

Houston, TX

$14.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Dispatch Representative is responsible for ensuring the seamless coordination of jobs for our ... customer service teams. • Use dispatching software (GLDS) to track job status and technician ...

Ezee Fiber

Representative, Dispatch

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... customer service teams. • Use dispatching software (GLDS) to track job status and technician ... representative of those that must be met by an associate to successfully perform the essential ...

Ezee Fiber

Representative, Dispatch

Houston, TX

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Accurately document customer interactions, service requests, dispatch activities, and technician ... representative of those that must be met by an associate to successfully perform the essential ...

Ezee Fiber

Representative, Dispatch

Houston, TX

Responsibilities The Dispatch Representative is responsible for ensuring the seamless coordination ... Accurately document customer interactions, service requests, dispatch activities, and technician ...

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All JobsCsr Dispatch JobsCsr Dispatch Jobs in Texas

Csr Dispatch information

See Texas salary details

$9

$17

$25

How much do csr dispatch jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for csr dispatch in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a CSR Dispatch?

CSR Dispatch jobs refer to roles where individuals serve as Customer Service Representatives (CSRs) with a focus on dispatching. These professionals are responsible for communicating with customers, taking service requests, and coordinating the dispatch of technicians, drivers, or service personnel to various locations. Their duties often include scheduling, tracking service calls, providing updates to customers, and ensuring efficient operations. Strong communication, organization, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a CSR Dispatch?

To thrive as a CSR Dispatch, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with dispatch software systems, CRM platforms, and basic office technology is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These competencies ensure efficient coordination between clients and field teams, leading to timely service delivery and customer satisfaction.

What are the typical challenges faced by a CSR Dispatch and how can they be managed effectively?

CSR Dispatch professionals often encounter challenges such as handling high call volumes, managing urgent requests, and coordinating effectively between customers and field teams. To manage these effectively, strong organizational skills, clear communication, and the ability to prioritize tasks under pressure are essential. Building good relationships with both customers and internal teams helps resolve issues quickly, while using dispatch software efficiently streamlines workflow and reduces errors. Continuous training and feedback can also help CSR Dispatch staff adapt to evolving procedures and technology.

Is it hard to get hired as a customer service representative dispatch?

Getting hired as a customer service representative dispatch typically requires good communication skills, problem-solving ability, and familiarity with dispatch software or tools. Employers often look for previous customer service experience and may require a high school diploma or equivalent. The hiring process can vary but generally involves interviews and skills assessments.

What is the difference between Csr Dispatch vs Customer Service Representative?

AspectCsr DispatchCustomer Service Representative
Primary RoleCoordinate and dispatch service requests, manage logisticsAssist customers with inquiries, provide product/service information
Work EnvironmentField operations, logistics centers, call centersCall centers, retail, office settings
Required SkillsCommunication, scheduling, problem-solvingCommunication, customer handling, problem-solving
CertificationsNone typically required, logistics knowledge helpfulNone typically required, customer service skills emphasized

While both roles involve communication and problem-solving, Csr Dispatch focuses on coordinating service requests and logistics, whereas Customer Service Representatives primarily assist customers directly with inquiries and support. Understanding these differences helps job seekers identify the right career path in customer service and dispatch roles.

What disqualifies you from being a customer service representative dispatch?

Disqualifications for a CSR dispatch role typically include a lack of relevant experience, poor communication skills, a clean driving record if driving is required, and the inability to pass background or drug screenings. Additionally, failing to meet age or certification requirements can also disqualify candidates.

What are popular job titles related to Csr Dispatch jobs in Texas?

For Csr Dispatch jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Csr Dispatch jobs in Texas look for?

The top searched job categories for Csr Dispatch jobs in Texas are:

Csr Dispatch jobs near you
Infographic showing various Csr Dispatch job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 92% Full Time, 5% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

CSR/ Dispatch Hybrid

Pinnacle Logistics

Austin, TX • On-site

$22/hr

Other

Re-posted 24 days ago

Job description

CSR/ Dispatch Hybrid

Show All Jobs Apply

Show Map

  • Location 2036 Centimeter Lane, Austin, TX, 78758, United States

  • Base Pay $22.00 / Hour

  • Employee Type Hourly Full Time

  • Required Degree High school

  • Minimum Experience 2 Years

Description

Pinnacle’s promise consists of People, Respect, Ownership, Morale, Integrity, Safety, and ExcellenceGeneral ResponsibilitiesManaging a team to ensure timely and cost-effective deliveries.

Shift: M-F 10am - 6:30pm

Key Duties & Responsibilities A. Operational Functions: • Coordinating the schedule of a shipping company or a group of drivers.• Ensuring that data related to deliveries and shipments of freight are entered timely into tracking software.• Managing customer service satisfaction by providing updates on ETA and location of drivers.• Obtaining back-haul freight and dispatching OTR drivers.• Directing inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.• Negotiating and arranging transport of goods with shipping or freight companies.• Determining method of shipment and preparing bills of lading, invoices, and other shipping documents.• Tracking delivery progress of shipments.• Managing the zoning of driver dispatches to ensure they are cost effective routes. • Developing a proactive relationship with our customers by providing firstclass customer service and communication• Handling shipment quoting/pricing for customers• Covering available shipments through strategic negotiations with trucking companies• Providing problem-resolution effectively and a timely mannerB. Administrative Functions:• Keeping records of all goods shipped, received, and stored.• Managing and tracking detention times accurately per shipment. • Sending and collecting documents to and from carriers• Data entry of various files and information into our softwareMinimum Requirements o High school diploma or GED (General Education Diploma) equivalencyo Basic computer skillso Detail orientedo Thrive in a fast-paced environmento Excel both as an individual and in a team environment.o Excellent communication skills – written and verbalo Professional, driven and results orientedo LTL, Local , and Linehaul Knowledgeo Excellent time management o Deadline driven thorough knowledge of the LTL and Linehaulo Works well with team and aloneo Strong Knowledge of the roadways throughout the immediate area.DisclaimerPlease Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee as necessitated by business demands. This job description does not constitute a contract of employment or otherwise limit employment-at - will rights at any time.

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