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Csr Dispatch Jobs in Texas (NOW HIRING)

PINNACLE LOGISTICS

CSR/ Dispatch Hybrid

Austin, TX · On-site

$22/hr

... • Managing customer service satisfaction by providing updates on ETA and location of drivers. • Obtaining back-haul freight and dispatching OTR drivers. • Directing inbound and outbound ...

Pinnacle Logistics

CSR/ Dispatch Hybrid

Austin, TX

$16.50 - $20.75/hr

Managing customer service satisfaction by providing updates on ETA and location of drivers. Obtaining back-haul freight and dispatching OTR drivers. Directing inbound and outbound logistics ...

Ezee Fiber

Representative, Dispatch

Houston, TX · On-site

$14.75 - $19/hr

The Dispatch Representative is responsible for ensuring the seamless coordination of jobs for our ... customer service teams. • Use dispatching software (GLDS) to track job status and technician ...

Ezee Fiber

Representative, Dispatch

Houston, TX · On-site

... customer service teams. • Use dispatching software (GLDS) to track job status and technician ... representative of those that must be met by an associate to successfully perform the essential ...

Ezee Fiber

Representative, Dispatch

Houston, TX

Accurately document customer interactions, service requests, dispatch activities, and technician ... representative of those that must be met by an associate to successfully perform the essential ...

Ezee Fiber

Representative, Dispatch

Houston, TX · On-site

Responsibilities The Dispatch Representative is responsible for ensuring the seamless coordination ... Accurately document customer interactions, service requests, dispatch activities, and technician ...

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All JobsCsr Dispatch JobsCsr Dispatch Jobs in Texas

Csr Dispatch information

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$9

$17

$25

How much do csr dispatch jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for csr dispatch in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a CSR Dispatch?

CSR Dispatch jobs refer to roles where individuals serve as Customer Service Representatives (CSRs) with a focus on dispatching. These professionals are responsible for communicating with customers, taking service requests, and coordinating the dispatch of technicians, drivers, or service personnel to various locations. Their duties often include scheduling, tracking service calls, providing updates to customers, and ensuring efficient operations. Strong communication, organization, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a CSR Dispatch?

To thrive as a CSR Dispatch, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with dispatch software systems, CRM platforms, and basic office technology is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These competencies ensure efficient coordination between clients and field teams, leading to timely service delivery and customer satisfaction.

What are the typical challenges faced by a CSR Dispatch and how can they be managed effectively?

CSR Dispatch professionals often encounter challenges such as handling high call volumes, managing urgent requests, and coordinating effectively between customers and field teams. To manage these effectively, strong organizational skills, clear communication, and the ability to prioritize tasks under pressure are essential. Building good relationships with both customers and internal teams helps resolve issues quickly, while using dispatch software efficiently streamlines workflow and reduces errors. Continuous training and feedback can also help CSR Dispatch staff adapt to evolving procedures and technology.

Is it hard to get hired as a customer service representative dispatch?

Getting hired as a customer service representative dispatch typically requires good communication skills, problem-solving ability, and familiarity with dispatch software or tools. Employers often look for previous customer service experience and may require a high school diploma or equivalent. The hiring process can vary but generally involves interviews and skills assessments.

What is the difference between Csr Dispatch vs Customer Service Representative?

AspectCsr DispatchCustomer Service Representative
Primary RoleCoordinate and dispatch service requests, manage logisticsAssist customers with inquiries, provide product/service information
Work EnvironmentField operations, logistics centers, call centersCall centers, retail, office settings
Required SkillsCommunication, scheduling, problem-solvingCommunication, customer handling, problem-solving
CertificationsNone typically required, logistics knowledge helpfulNone typically required, customer service skills emphasized

While both roles involve communication and problem-solving, Csr Dispatch focuses on coordinating service requests and logistics, whereas Customer Service Representatives primarily assist customers directly with inquiries and support. Understanding these differences helps job seekers identify the right career path in customer service and dispatch roles.

What disqualifies you from being a customer service representative dispatch?

Disqualifications for a CSR dispatch role typically include a lack of relevant experience, poor communication skills, a clean driving record if driving is required, and the inability to pass background or drug screenings. Additionally, failing to meet age or certification requirements can also disqualify candidates.
What are popular job titles related to Csr Dispatch jobs in Texas? For Csr Dispatch jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Csr Dispatch jobs in Texas look for? The top searched job categories for Csr Dispatch jobs in Texas are:
Csr Dispatch jobs near you
Infographic showing various Csr Dispatch job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 91% Full Time, 5% Part Time, and 3% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

CSR DISPATCH/WAREHOUSE ASSOCIATE - PM SHIFT

Terrier Transportation Inc

Houston, TX • On-site

$15.25 - $18.25/hr

Other

Re-posted 27 days ago

Job description

About the Role:
The CSR Dispatch/Warehouse Associate plays a crucial role in ensuring the smooth operation of our logistics and supply chain processes. This position is responsible for coordinating the dispatch of goods, managing inventory levels, and maintaining accurate records of shipments. The ideal candidate will work closely with various teams to ensure timely delivery and exceptional customer service. By effectively managing warehouse operations, this role directly contributes to the overall efficiency and success of our organization. Ultimately, the CSR Dispatch/Warehouse Associate helps to enhance customer satisfaction and drive business growth through reliable and organized logistics support.
Minimum Qualifications:
  • High school diploma or equivalent.
  • Previous experience in a warehouse or logistics environment.
  • Basic computer skills, typing skills including proficiency in Microsoft Office and inventory management software.
  • Forklift certification or experience operating warehouse equipment.
Preferred Qualifications:
  • Experience with customer service and dispatch operations.
Responsibilities:
  • Coordinate and manage the dispatch of products to ensure timely delivery to customers.
  • Maintain accurate inventory records and assist in stock management to prevent shortages or overstock situations.
  • Communicate effectively with team members and other departments to facilitate smooth operations.
  • Prepare shipping documents and labels, ensuring compliance with company policies and regulations.
  • Assist in the organization and cleanliness of the warehouse to promote a safe and efficient working environment.

Skills:
The required skills for this position include strong organizational abilities, which are essential for managing inventory and ensuring accurate dispatch of goods. Effective communication skills are vital for collaborating with team members and addressing customer inquiries. Attention to detail is crucial in maintaining accurate records and preparing shipping documents. Preferred skills, such as familiarity with warehouse management systems, enhance the efficiency of daily operations and contribute to better inventory control. Overall, a combination of these skills ensures that the CSR Dispatch/Warehouse Associate can perform their duties effectively and support the company's logistics goals.

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