1

Csr Dispatch Jobs in Texas (NOW HIRING)

As a Customer Service Rep / Dispatcher, you will be the first point of contact for customer requests and the communication link between our customers, field technicians, and the management team. The ...

Expert CSR/Dispatcher

Frisco, TX · On-site

$16 - $20/hr

Not just a CSR and Dispatcher, but the person who helps build how this business runs from day one ... Responsibilities * Use ServiceTitan software to manage schedules and dispatch technicians.

The Customer Service Representative (CSR) provides front-line service to Living Earth customers by processing orders, answering questions, handling payments, and supporting dispatch and scale ...

Be Seen First

Day Shift B: $18.00/hr . | 6 AM - 6 PM (Wednesday-Saturday, on Wednesday from noon to 6PM) We're looking for a skilled and professional Dispatcher/CSR to join a growing team! Requirements: Customer ...

New

We're looking for a motivated, organized, and people-focused Customer Service Representative to ... Scheduling service appointments while working side-by-side with the dispatch team for efficient ...

We are seeking a Customer Service Representative to join our team! *This is an on-site role, and ... Assisting with dispatching and scheduling deliveries. * Completing daily paperwork. About You: The ...

Showing results 21-40

Csr Dispatch information

See Texas salary details

$9

$17

$25

How much do csr dispatch jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for csr dispatch in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a CSR Dispatch?

CSR Dispatch jobs refer to roles where individuals serve as Customer Service Representatives (CSRs) with a focus on dispatching. These professionals are responsible for communicating with customers, taking service requests, and coordinating the dispatch of technicians, drivers, or service personnel to various locations. Their duties often include scheduling, tracking service calls, providing updates to customers, and ensuring efficient operations. Strong communication, organization, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a CSR Dispatch?

To thrive as a CSR Dispatch, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with dispatch software systems, CRM platforms, and basic office technology is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These competencies ensure efficient coordination between clients and field teams, leading to timely service delivery and customer satisfaction.

What are the typical challenges faced by a CSR Dispatch and how can they be managed effectively?

CSR Dispatch professionals often encounter challenges such as handling high call volumes, managing urgent requests, and coordinating effectively between customers and field teams. To manage these effectively, strong organizational skills, clear communication, and the ability to prioritize tasks under pressure are essential. Building good relationships with both customers and internal teams helps resolve issues quickly, while using dispatch software efficiently streamlines workflow and reduces errors. Continuous training and feedback can also help CSR Dispatch staff adapt to evolving procedures and technology.

What is the difference between Csr Dispatch vs Customer Service Representative?

AspectCsr DispatchCustomer Service Representative
Primary RoleCoordinate and dispatch service requests, manage logisticsAssist customers with inquiries, provide product/service information
Work EnvironmentField operations, logistics centers, call centersCall centers, retail, office settings
Required SkillsCommunication, scheduling, problem-solvingCommunication, customer handling, problem-solving
CertificationsNone typically required, logistics knowledge helpfulNone typically required, customer service skills emphasized

While both roles involve communication and problem-solving, Csr Dispatch focuses on coordinating service requests and logistics, whereas Customer Service Representatives primarily assist customers directly with inquiries and support. Understanding these differences helps job seekers identify the right career path in customer service and dispatch roles.

Infographic showing various Csr Dispatch job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 91% Full Time, 6% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

CSR/Dispatcher

PatchitUP of West Houston

Fulshear, TX • On-site, Remote

$15 - $18.75/hr

Full-time

Re-posted 16 days ago


Job description

Welcome to PatchitUP!

At PatchitUP Drywall, we pride ourselves on our positive culture, dedication to being the BEST, and desire for expansion. We're looking for a motivated and dynamic individual to join our team as a B.E.S.T. Representative, commonly referred to as a CSR and Dispatcher.

 Responsibilities
  • Use ServiceTitan software to manage schedules and dispatch technicians.
  • Communicate effectively with customers, technicians, and management.
  • Handle customer calls for scheduling, rescheduling, and job coordination.
  • Manage time-keeping for technicians, technicians jobs, and maintain an above-average booking rate.
  • Follow up on unsold estimates and completed work, soliciting reviews for technician performance.
  • Monitor lead quality. Request lead credits when necessary.
  • Ensure rapid response to leads within 5 minutes.
  • Work hours: 7:30 am to 4:00 pm (occasionally until 5:00 pm), Monday to Friday, with some Saturdays as needed.
  • Initially in-office, with potential for remote work once proficient in systems and operations.
 Requirements
  • Preferred experience with ServiceTitan software.
  • Excellent phone and communication skills.
  • Strong multi-tasking abilities.
  • Experience in scheduling and dispatching for a home service company is preferred.
  • Fluent in English; Spanish is a plus.
  • Self-starter, motivated, and a doer.
 Why PatchitUP Drywall?

Join a team that values your contribution, offers opportunities for growth, and fosters a collaborative work environment. If you're looking to be part of a dynamic and expanding company, apply now.