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Customer Service Contractor Jobs in Texas (NOW HIRING)

Senior Customer Service Representative

Dallas, TX · On-site

$19 - $26.25/hr

Build rapport with service contractors and customers within your assigned geography in order to fully understand and achieve customer goals and meet service level agreement requirements * Provide ...

Senior Customer Service Representative

Dallas, TX · On-site

$19 - $26.25/hr

Build rapport with service contractors and customers within your assigned geography in order to fully understand and achieve customer goals and meet service level agreement requirements * Provide ...

Customer Service

Dallas, TX · On-site

$60K - $70K/yr

Customer Service SPEC Building Materials Corporation is recognized as one of the nation's leading ... roofing contractors. Since 1973, SPEC has strategically grown to thirty-six convenient branch ...

Customer Care - contractor

Houston, TX · On-site

$15.25 - $20.75/hr

The Customer Care - Contractor provides front-line customer service support to GSFS Group customers, dealers, and business partners. This role is responsible for responding to inbound calls ...

Customer Service Receptionist

Katy, TX · On-site

$13.75 - $18/hr

Communicate with service contractors regarding new customers, replacement carts, missed services, and related concerns. * Support Delinquent Account Processing: Prepare delinquent bills and late ...

... roofing contractors. Since 1973, SPEC has strategically grown to thirty-six convenient branch ... The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general ...

Customer Service

Waco, TX · On-site

$17.50/hr

Customer Service Representative Job Summary We are seeking dedicated Customer Service ... You will be working in the Agent Contracting department to support essential workflows.

CSR

Fort Worth, TX · On-site

$18 - $20/hr

The Contractor Customer Service Rep. must provide knowledgeable, professional communication to customers on every interaction. This position must consistently provide high levels of customer ...

This is a position focused on Customer Service for a well-established State Farm Agent. If you have ... This position is with a State Farm independent contractor agent, not with State Farm Insurance ...

Customer Service Representative

Seguin, TX · On-site

$14.25 - $19.25/hr

Service Manager, Service Technicians, Independent Contractors, Production Manager and Quality ... Working as a Customer Service typically requires 1-3 years of related experience. · May be ...

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Customer Service Contractor information

See Texas salary details

$9

$17

$25

How much do customer service contractor jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer service contractor in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a customer service contractor?

A Customer Service Contractor is an independent professional who provides customer support services on a contract basis. Duties typically include handling inquiries, resolving issues, processing orders, and ensuring customer satisfaction. Unlike full-time employees, they work as freelancers or through third-party agencies, often with flexible hours. This role may be remote or on-site, depending on the company’s needs. Contractors are responsible for managing their own taxes and benefits.

What does a typical workday look like for a customer service contractor?

As a Customer Service Contractor, your daily tasks generally include responding to customer inquiries via phone, email, or chat, troubleshooting issues, and documenting interactions in a company’s CRM system. You’ll often work independently or as part of a remote team, managing your own schedule while meeting performance metrics like response time and customer satisfaction. Collaboration with internal teams, such as technical support or sales, may be required to resolve complex cases. This dynamic environment can be both rewarding and challenging, but it offers valuable experience in communication and problem-solving that can advance your customer service career.

What are the key skills and qualifications needed to thrive in the customer service contractor position, and why are they important?

To thrive as a Customer Service Contractor, you need strong communication, problem-solving skills, and prior experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and common communication tools like email and live chat is typically required. Outstanding contractors demonstrate patience, adaptability, and a customer-focused mindset to handle diverse inquiries and challenges. These abilities ensure contractors can effectively resolve issues, provide positive experiences, and represent the company professionally across various situations.

What cities in Texas are hiring for Customer Service Contractor jobs?

Cities in Texas with the most Customer Service Contractor job openings:

Infographic showing various Customer Service Contractor job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Senior Customer Service Representative

Dallas, TX • On-site

Vixxo
Facilities Support Services • 501 - 1,000 employees

$19 - $26.25/hr

Other

Posted 17 days ago


Vixxo rating

7.2

Company rating: 7.2 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

Senior Customer Service Representative

Dallas, TX

Vixxo is seeking a full-time, Senior Customer Support Representative to be based in Dallas, TX.

The Senior Customer Service representative is the liaison between the customer and Vixxo, demonstrating in every interaction that they have a thorough understanding of the client's facility and asset management needs. This role is an exciting starting point for building a career within Vixxo.

Who Will Love This Job
  • A process-oriented helper: you complete tasks carefully according to guidelines while also expressing empathy to unique situations
  • A collaborative teammate: you enjoy working with others and utilizing strong partnerships (internal and external) to achieve the best outcome
  • A driver: you always close the loop on communication and activities and customers know they can rely on you to follow up
Top 3 Responsibilities
  • Receives and responds to service requests via email or phone and proactively manages the preventive maintenance process from documenting all interactions with customers and service contractors through proactively following up to ensure work is completed
  • Build rapport with service contractors and customers within your assigned geography in order to fully understand and achieve customer goals and meet service level agreement requirements
  • Provide effective and proactive communication to the customer regarding the status of services, time estimations and cost.
Qualifications
  • Minimum of 1-year experience providing excellent customer service
  • Working knowledge of Microsoft Office products including Word, Outlook, and Excel; Siebel experience a plus
  • Experience with facilities maintenance is a plus.

Vixxo wants your ambition, your experience, your talent, and what makes you unique. We may have a place for you on one of our many teams, all dedicated to facilities management for some of your favorite retail, grocery, restaurant and convenience market brands.

Just like you would, we hold ourselves accountable for growing the company and meeting aggressive goals. We also work equally as hard at growing our corporate culture, which includes Vixxo's commitment to diversity and the fact great minds think differently.


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